Publications

October 2022
Case

Colette Phillips and GetKonnected!: Creating Inclusive Ecosystems

By: Rosabeth Moss Kanter, Amy Chiu and Joyce Kim

Colette Phillips’ marketing firm had just won the City of Boston’s 2nd largest contract in history to a Black-owned company. During the Covid-19 pandemic, Get Konnected!, the networking organization for people of color that she founded 15 years earlier and led to... View Details

14 Dec 2021
News

The Four Principles Of Change Management

1995
Chapter

Types of Organization Change: From Incremental Improvements to Discontinuous Transformation

By: M. Tushman

Keywords: Organizational Change and Adaptation; Performance Improvement; Transformation

September 2015 (Revised June 2018)
Case

Macy's: Evolution in the Sunshine State

By: Boris Groysberg, Das Narayandas, Benson P. Shapiro and Sarah L. Abbott

In 2009, Lee O'Rourke was promoted to district vice president in charge of Macy's newly created North Florida district. This district consisted of 11 stores located in the greater Orlando area and in the east coast towns of Daytona, Melbourne, Merritt Island, and Vero... View Details

Keywords: Human Capital; Managing Performance; Retail; Organization; Change Management; Leadership; Leadership Style; Leading Change; Marketing; Marketing Strategy; Management; Organizational Change and Adaptation; Performance Improvement; Retail Industry; United States

February 2006 (Revised May 2006)
Case

JA Worldwide: Managing Change in a Multi-governed Environment

By: Michael Chu and Barbara Zepp Larson

Post-merger, the head of Junior Achievement (JA) Worldwide must now oversee operations in 98 countries serving 6.6 million students, with over 7,600 local chapter board directors. President and CEO David Chernow's own board has increased to 111 members. Two separate... View Details

Keywords: Mergers and Acquisitions; Business Model; Change Management; Cross-Cultural and Cross-Border Issues; Governance; Business or Company Management; Service Operations; Organizational Structure; Nonprofit Organizations; Balance and Stability

21 Mar 2024
News

OC Alumni Get Clarity on AI; Inequality and Climate Change Explored in DC

Harvard affiliates, Chapman faculty and students, and local business professionals attended the talk while enjoying a full breakfast, according to club president Karen Hernandez (MBA 2000), who View Details

Keywords: Margie Kelley

19 Nov 2013
News

Microsoft CEO Switch Not Enough Change

01 Dec 2019
News

Regional Alumni Events Address Climate Change

director of Indigo Agriculture at panel discussion held on the HBS campus entitled “Confronting Climate Change: Boston-Based Ideas that Can Change the World.” “Inspiring” is how David Chan (MBA 2018) described the forum he attended in New... View Details

Keywords: Jen Myers

May 2012
Case

Quietly Brilliant: Transformational Change at HTC

By: Michael L. Tushman and Kerry Herman

The case examines smartphone maker HTC's 2006 decision to become a branded company. The case focuses on the cultural and organizational shifts HTC underwent to successfully make the transition from an ODM, founded in 1997, to a leading branded manufacturer (7% market... View Details

Keywords: Globalized Firms and Management; Organizational Structure; Cross-Cultural and Cross-Border Issues; Telecommunications Industry; Taiwan

19 Feb 2020
News

Capitol Ideas to Combat Climate Change

opportunity to drive innovative environmental policy, Professor Michael W. Toffel told an audience of HBS and Harvard Kennedy School (HKS) alumni at the University Club of Washington DC, on February 12, 2020. “The traditional approach... View Details

Keywords: April White; photos by Jack Conroy

2013
Dictionary Entry

Technology and Innovation Management

By: Elizabeth J. Altman, Frank Nagle and Michael L. Tushman

The goal of this annotated bibliography on technology and innovation is to organize and present the most important literature relevant to a scholar seeking to understand and advance the field. It includes articles that are highly-cited and foundational pieces, as well... View Details

Keywords: Technology; Technological Change; Innovation Streams; Organizational Evolution; Executive Leadership; Organizational Architecture; Information Technology; Technological Innovation; Innovation and Management; Organizational Change and Adaptation; Leadership; Organizational Design

May 2006
Article

The Changing Structure of the Legal Services Industry and the Careers of Lawyers

By: George P. Baker and Rachel Parkin

Keywords: Change; Law; Employees; Personal Development and Career; Organizational Structure; Legal Services Industry

June 2023
Article

Gaining Organizational Adoption: Strategically Pacing the Deployment of Digital Innovations

By: Rebecca Karp

Scholars have long suggested that to foster adoption for their innovative products and services, entrepreneurs should engage with customers to better understand their unmet needs. Yet, customers frequently reside in organizations, and organizational members may not be... View Details

Keywords: Entrepreneurship And Strategy; Digital Innovation; Healthcare; Work And Organizations; Organizational Adoption; B2B; Customers; Technology Adoption; Innovation Strategy; Organizational Change and Adaptation

1 Aug 1996
Conference Presentation

Beyond Armchair Feminism: EnGendering Organizational Change

By: R. Ely and D. Meyerson

Keywords: Gender; Organizations; Change

01 Sep 2011
News

Breaking Free from Fear of Change

perform perfectly. They focus myopically on success. That drive can lead to tremendous professional achievements. But as careers progress, continued success requires the ability to change and View Details

Keywords: Deborah Blagg; Publishing Industries (except Internet); Information

Web

What You Can Do to Create an Anti-Racist Organization - Recruiting

one she was born into and one she has made her own. “My parents met organizing a labor union, so the work of creating justice and thinking about humanity was a central part of... View Details

12 Sep 2014
News

How Being Filmed Changes Employee Behavior

25 Feb 2020
News

How Artificial Intelligence is Changing Business

Algorithms and Networks Run the World, presents a framework for rethinking business and operating models. “AI is not just displacing human workers, it is changing the nature of... View Details

Keywords: Susan Young

February 2024
Case

Can Cities Beat the Heat? (A): A Comparative Analysis of Climate Actions and Change Enablers in 14 U.S. Cities

By: Rosabeth Moss Kanter and Jacob A. Small

Throughout the early 2000's, emphasis was placed on initiatives to adapt to and mitigate climate action in cities. This series presents overviews (snapshots) of 14 U.S. metropolitan regions to help identify similarities, differences, and opportunities for developing... View Details