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    Frances X. Frei

    Frances Frei is a Professor of Technology and Operations Management at Harvard Business School. Her research investigates how leaders create the conditions for organizations and individuals to thrive by designing for excellence in operations, strategy, and culture.... View Details

    Keywords: airline; banking; fast food; financial services; health care; hotels ＆ motels; management consulting; media; nonprofit industry; professional services; retail financial services; service industry; sports; telecommunications; tourism; travel

      William R. Kerr

      William Kerr is the D’Arbeloff Professor of Business Administration at Harvard Business School. Bill is Senior Associate Dean for Faculty Development and Research, co-director of Harvard’s Managing the Future of Work initiative, and faculty chair of the... View Details

      Keywords: communications; computer; consulting; high technology; information technology industry; management consulting; manufacturing; telecommunications; venture capital industry
      • 14 Aug 2024
      • Video

      The impact of industrial policy

      • October 1995
      • Case

      Groupe Danone Prepares for the Next Century

      By: Ray A. Goldberg and Elizabeth Ashcroft
      Danone is the largest food company in France and is in the top ten in the world, but most of its activity is in France, Spain, and Italy. How does it become a global company? Should it? How does it leverage its leadership in yogurt, biscuits, and mineral water? View Details
      Keywords: Decision Choices and Conditions; Global Strategy; Goods and Commodities; Marketing Strategy; Strategic Planning; Expansion; Food and Beverage Industry
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      • April 2019
      • Case

      Coup or Crime? The Case of Carlos Ghosn

      By: Aiyesha Dey, Jonas Heese and Puneet Brar
      This case explores the interplay of global corporations, management styles, and local traditions through the high profile arrest of auto industry icon, Carlos Ghosn, in November 2018. The case allows students to debate opposing theories that led to the arrest and... View Details
      Keywords: Management Style; Globalized Markets and Industries; Problems and Challenges; Ethics; Governance Controls
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      • 23 May 2013
      • Keynote Speech

      The State of the Shared Value Field

      By: Michael E. Porter
      Michael E. Porter of Harvard Business School presents on the importance of shared value as business strategy. This keynote presentation was filmed on May 23rd, 2013 in Cambridge, Massachusetts, at the Global Shared Value Leadership Summit. Learn more at fsg.org. Join... View Details
      Keywords: Creating Shared Value
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      • 14 Aug 2024
      • Video

      Unlocking the CHIPS Act: Expert guidance for businesses on opportunity and risk management

      • April 2022
      • Supplement

      Mastercard Labs (B)

      By: Linda A. Hill, Sunil Gupta, Emily Tedards and Julia Kelley
      When Ajaypal (Ajay) Banga became the CEO of Mastercard in 2010, digital technologies were on the rise, and innovation needed to become a strategic imperative at the company. Banga tasked Garry Lyons, who had joined Mastercard through the 2009 acquisition of Orbiscom,... View Details
      Keywords: Organizational Behavior; Culture; Transformation; Organizational Culture; Culture Change; Organizational Adaptation; Organizational Effectiveness; Alignment; Leadership; Leadership Development; Innovation; Innovation Ecosystems; Diversity; Collaboration; Co-creation; Learning Organizations; Empowerment; Ecosystem; Agility; Prototype; Experiment; Partnerships; Operating Model; Risk Management; Digital Transformation; Metrics; Payments; Financial Industry; Financial Inclusion; Ambidexterity; Corporate Innovation; Innovation Lab; Accelerator; Start-up; Fintech
      Related
      • 04 Jan 2013
      • News

      B-school curriculum is now covering legal, ethical issues too

      • Jun 22 2018
      • Tout

      The HBS Difference

      • 09 Sep 2015
      • News

      It’s time for boomers to let millennials start leading the way

      • 29 Mar 2022
      • Book

      5 Qualities That Help Companies Thrive for Decades—Even Centuries

      How do companies survive not just for years, but for decades? For centuries even? During a global pandemic, researchers are studying anew what makes companies resilient, agile, and enduring. After all, Japanese construction firm Kongō... View Details
      Keywords: by Sean Silverthorne

        James I. Cash

        Professor Cash received a Bachelor of Science degree in Mathematics from Texas Christian University; a Master of Science in Computer Science from Purdue University's Graduate School of Mathematical Sciences; and a Doctor of Philosophy in Management Information... View Details

        Keywords: accounting industry; computer; e-commerce industry; financial services; health care; information technology industry; software
        • July 1994 (Revised July 1995)
        • Case

        VeriFone: The Transaction Automation Company (A)

        By: Richard L. Nolan, Donna B. Stoddard and Hossam Galal
        Describes VeriFone's new organizational model and its role in catapulting VeriFone to a market leadership position. Examines the impact of information technology and information access on the ability to leverage global resources, market responsiveness, and... View Details
        Keywords: Leading Change; Leadership Development; Market Transactions; Information Technology; Organizational Design; Knowledge Use and Leverage; Organizational Structure; Information Management; Information Technology Industry
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          Rawi E. Abdelal

          Rawi Abdelal is the Herbert F. Johnson Professor of International Management at Harvard Business School and the Emma Bloomberg Co-Chair of the Bloomberg Harvard City Leadership Initiative.

          Professor Abdelal's primary expertise is international political... View Details

            John P. Kotter

            John P. Kotter is internationally known and widely regarded as the foremost speaker on the topics of Leadership and Change.  His is the premier voice on how the best organizations actually achieve successful transformations. The Konosuke... View Details

            • Aug 23 2022
            • Testimonial

            A Business Investment for You & Your Organization

              Brian L. Trelstad

               

              Brian Trelstad is a Senior Lecturer at Harvard Business School in the General Management Unit and the Faculty Chair of the Advanced Leadership Initiative. He teaches elective courses on Social Entrepreneurship and Systems... View Details

              Keywords: education industry; health care; service industry; emerging market private equity; private equity (other); venture capital industry
              • August 2020 (Revised December 2020)
              • Case

              General Dennis L. Via: People First, Mission Always

              By: Boris Groysberg, Susan Seligson, Katherine Connolly Baden and Robin Abrahams
              Dennis L. Via, was a retired four-star U.S. Army general and one of the world’s foremost experts on logistics, crisis management, supply chains, and maintaining a state of readiness at all times. As he reflected back on his career and leadership experience during the... View Details
              Keywords: Leadership; Crisis Management; Planning; Health Pandemics; United States
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              • TeachingInterests

              General Management Program (GMP)

              By: Sunil Gupta
              As global business challenges become more complex, companies are turning to cross-functional leaders who can drive change across the organization. The General Management Program (GMP) is a unique modular program that provides the latest management thinking and best... View Details