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    F. Warren McFarlan

    Professor McFarlan earned his AB from Harvard University in 1959, and his MBA and DBA from the Harvard Business School in 1961 and 1965 respectively. He has had a significant role in introducing materials on Management Information Systems to all major programs at... View Details

    Keywords: communications; computer; e-commerce industry; health care; information; information technology industry; nonprofit industry
    • Web

    Online Management Course | HBS Online

    scenarios, and look at the management processes within each—what worked and what didn't—provided a unique method of learning, and incomparable to other course offerings available. Monica Higgins Account... View Details
    • 02 Apr 2019
    • First Look

    New Research and Ideas, April 2, 2019

    forthcoming Review of Accounting Studies The Effect of Enforcement Transparency: Evidence from SEC Comment-Letter Reviews By: Duro, Miguel, Jonas Heese, and Gaizka Ormazabal Abstract—This paper studies the effect of the public disclosure... View Details
    Keywords: Dina Gerdeman
    • Web

    Globalization - Faculty & Research

    Globalization Globalization December 2014 Article Market Competition, Earnings Management, and Persistence in Accounting Profitability Around the World By: Paul M. Healy , George Serafeim , Suraj Srinivasan and Gwen Yu We examine how... View Details
    • 24 Feb 2015
    • First Look

    First Look: February 24

    through a vivid exploration of the political processes determining our system of accounting rules upon which depends our ability to reliably measure corporate profits in the economy. The book shows how some... View Details
    Keywords: Sean Silverthorne
    • August 2016
    • Case

    VMD Medical Imaging Center

    By: Susanna Gallani and Eva Labro
    VMD Medical Imaging Center, a local independent provider of medical imaging services, is facing some important challenges. Despite efficiency improvements and cost cutting initiatives carried out over the past few years, their profitability is shrinking; their prices... View Details
    Keywords: Costing; Death Spiral; Transfer Pricing; Activity Based Costing and Management; Competitive Strategy; Medical Specialties; Health Industry
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    • June 2016
    • Teaching Note

    HubSpot: Lower Churn through Greater CHI

    By: Jill Avery, Asis Martinez Jerez and Thomas Steenburgh
    HubSpot, a web marketing startup selling inbound marketing software to small- and medium-sized businesses, is under pressure from its venture capital partners to rapidly acquire new customers and to maintain a low level of customer churn. The B2B SaaS company is in the... View Details
    Keywords: CRM; Customer Acquisition; Customer Retention; Churn Management; SaaS Business Models; Customer Lifetime Value; Venture Capital; Startup; Software; Monitoring And Control; Marketing; Customer Relationship Management; Marketing Strategy; Accounting; Technology Industry; United States
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      Malcolm S. Salter

      Malcolm Salter has been a member of the Harvard Business School faculty since 1967. His teaching and research focus on issues of corporate strategy, organization, and governance.

      In addition to teaching at HBS, he has held faculty positions at the Harvard... View Details

      Keywords: arts; automobiles; energy; investment banking industry; retailing; venture capital industry
      • Web

      How Short Intensive Programs (SIPs) Transform Your MBA Learning Journey - MBA

      Blog Blog MBA Voices Filter Results Arrow Down Arrow Up Read posts from Author Alumni Author Career and Professional Development Staff Author HBS Community Author HBS Faculty Author MBA Admissions Author MBA Students Topics Topics 1st Year (RC) 2+2 Program 2nd Year... View Details

        Reinventing State Capitalism

        In this book we study the evolution of corporate governance arrangements that governments have adopted for their state-owned enterprises (SOEs) in the last 20 years. We show that the process of privatization and liberalization of the 1990s and early 2000s created... View Details

        • 22 Apr 2019
        • Research & Ideas

        Why Salespeople Struggle at Leading

        not about how well you answered questions in an interview. You need to put in place processes that give you more data about the person’s behavioral fit.” And once on staff, workers benefit from constructive feedback. So companies should... View Details
        Keywords: by Dina Gerdeman
        • Program

        Public Education Leadership Project

        Summary Improved student performance depends on strong leadership, a culture of collaboration, and a dedication to accountability across a school district. This program helps leaders from U.S.-based urban school systems apply proven... View Details
        • 19 Sep 2023
        • Blog Post

        2023 Summer Internships in Business & Environment

        the age of fossil fuels. Heavy industry accounts for more than 30% of global emissions that cannot be mitigated by today’s technology. A complete energy transition will require sustainable hydrogen to power heavy industry and beyond.... View Details
        • 05 Apr 2004
        • Research & Ideas

        Six Ways to Build Trust in Negotiations

        had handled the account to find out the concerns Impress had had before the conflict escalated. She arranged to offer Impress a few perks in a new contract as a show of good faith. She asked the president of another RLX client, who knew... View Details
        Keywords: by Deepak Malhotra
        • 08 Feb 2022
        • Research & Ideas

        Silos That Work: How the Pandemic Changed the Way We Collaborate

        billion Outlook emails sent among 1.4 billion email accounts at 4,361 organizations over 24 months in 2019, the year before the pandemic, and 2020, the year the pandemic spread across the globe. They also analyzed changes in communication... View Details
        Keywords: by Jay Fitzgerald
        • 16 May 2017
        • First Look

        First Look at New Ideas and Research, May 16

        mathematics. Yet they often struggle to fit the profiles sought by employers. A growing number of companies, including SAP, Hewlett Packard Enterprise, and Microsoft, have reformed their HR processes in order to access neurodiverse... View Details
        Keywords: Re: Multiple Faculty
        • 10 Nov 2015
        • First Look

        November 10, 2015

        acquisition (CPA). However, these standard online advertising metrics are plagued with attribution problems and do not account for dynamics. These issues can easily lead firms to overspend on some actions and thus waste money and/or... View Details
        Keywords: Sean Silverthorne
        • 23 Apr 2019
        • First Look

        New Research and Ideas, April 23, 2019

        process of learning from experience. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55991 forthcoming Organization & Environment Assessing the Impact of CEO Activism By: Chatterji, Aaron K., and Michael W. Toffel... View Details
        Keywords: Dina Gerdeman
        • Web

        About Us - Research Computing Services

        Matching Large Language Models (LLMs) Machine Learning Natural Language Processing Revise and Resubmit Support Simulations Visualizations Software Licensing (login required) HBS has university-wide licenses for most research software... View Details
        • Web

        Winners & Runners-Up | New Venture Competition

        processing company. Business Track, 2013 Tauros Engineering Adrian Ross Alison Flatau David Flatau Tyler Flatau Business Track Winner Tauros Engineering is commercializing a revolutionary technology for the detection of “bridge scour,”... View Details