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  • June 2024 (Revised September 2024)
  • Case

Driving Scale with Otto

By: Rebecca Karp, David Allen and Annelena Lobb
This case asks how startup founders make scaling decisions in light of their priorities for their business and for themselves. Otto was a technology company that applied artificial intelligence technology to sales. It deployed natural language processing to find sales... View Details
Keywords: Artificial Intelligence; Natural Language Processing; B2B; B2B Innovation; Scaling; Scaling Tech Ventures; Business Startups; AI and Machine Learning; Finance; Sales; Business Strategy; Growth and Development Strategy; Entrepreneurship; Information Technology Industry; United States; Cambridge; New York (city, NY); Spain
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  • 01 Jun 1998
  • News

Simmons Family Endows Professorship

The only way to truly appreciate what you have is to work for it," says Roy W. Simmons, the 82-year-old chairman of Utah-based Zions Bancorporation, one of the most successful bank holding companies in the country. Simmons speaks from... View Details
  • 16 Dec 2022
  • Research & Ideas

Why Technology Alone Can't Solve AI's Bias Problem

example, managers could receive “bonus points” for choosing underrepresented candidates that they could later redeem for a free service. “This work essentially says you can’t design these algorithms in... View Details
Keywords: by Michael Blanding; Technology
  • 30 Aug 2018
  • Blog Post

My Difficult Decision to Leave Google for HBS

Thirteen months after starting at Google and my first product went live, I was simultaneously filled with excitement, anxiety, and relief. But most significantly, the product launch sparked a real reflection of my time and work at Google.... View Details
  • 09 Feb 2009
  • Research & Ideas

Uncompromising Leadership in Tough Times

that CEOs of HCHP companies think very differently about their employees. They see them as an asset, and care about them as people and work hard to frame the mission of the firm in a way that creates meaning. Consequently they View Details
Keywords: by Martha Lagace
  • 30 Jun 2015
  • First Look

First Look: June 30, 2015

Management Journal Monitoring Global Supply Chains By: Short, Jodi L., Michael W. Toffel, and Andrea R. Hugill Abstract—Firms reliant on supply chains to manufacture their goods risk reputational harm if the View Details
Keywords: Carmen Nobel
  • 18 Feb 2015
  • First Look

First Look: February 18

of providing high-quality health care. One solution is to increase and improve coordination, communication, and teamwork. The orthopaedic surgeon also needs to work effectively and efficiently to manage a... View Details
Keywords: Sean Silverthorne
  • 01 Dec 2023
  • News

Alumni and Faculty Books and Podcasts

Edited by Margie Kelley Alumni Books The World’s Littlest Book on Climate: Ten Facts in Ten Minutes About CO2 By Mike Nelson, Pieter Tans, and Michael Banks (MBA 1983) Independently Published In this updated edition of the world’s smallest book on the world’s biggest... View Details
Keywords: podcasts
  • January 2020
  • Case

Freelancer, Ltd.

By: Christopher Stanton, Karim R. Lakhani, Jennifer L. Hoffman, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500... View Details
Keywords: Freelancers; Platforms; Digital Labor; Labor; Human Resources; Management; Internet and the Web; Growth and Development Strategy; Digital Platforms; Information Industry; Australia; United States; Philippines
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  • Web

Business, Government & the International Economy Awards & Honors - Faculty & Research

the Review of Economic Studies . Marco E. Tabellini : Recipient of the 2020 Russell Sage Foundation Presidential Authority Grant in the Future of Work program for “The Labor Market and Political Effects of Automation” with Sydnee... View Details
  • 04 Jan 2022
  • What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

place there I predict that the metaverse will soon be used to achieve business ends. It will be interesting to see what unforeseen applications arise in management for this fascinating new entertainment medium.” Do you agree? What do you... View Details
Keywords: by James Heskett
  • December 2022
  • Supplement

Freelancer, Ltd. Case Supplement

By: Christopher Stanton, Karim R. Lakhani, Jin Hyun Paik and Nina Cohodes
Over the course of the 2010s, the rapid advancement of mobile technologies and the rise of online freelancing platforms seemed to portend a radical transformation of labor markets into on-demand, flexible talent pools. Even though several Fortune 500 companies,... View Details
Keywords: Labor Markets; Freelancers; Change Management; Corporate Entrepreneurship; Globalized Firms and Management; Human Capital; Employment; Digital Platforms; Global Range; Adoption; Governing Rules, Regulations, and Reforms; Growth and Development Strategy; Computer Industry; Electronics Industry; Employment Industry; Information Industry; Australia; United States; Philippines
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  • 05 Sep 2012
  • First Look

First Look: September 5

scientists that may be due to a performance management system that leaves top performing employees slighted by the practice of uniform ratings. In an effort to retain top employees, the company institutes a View Details
Keywords: Sean Silverthorne
  • 15 Apr 2014
  • First Look

First Look: April 15

Relatedly, pay disparity between managers located in different states decreases relative to that of co-located managers. Finally, division productivity falls in dispersed firms, particularly among managers... View Details
Keywords: Sean Silverthorne
  • Web

Bibliography – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

York: Macmillan, 1933. Mayo, Elton. The Social Problems of an Industrial Civilization . Boston: Harvard University, Graduate School of Business Administration, 1945. Roethlisberger, Fritz Jules and W.J. Dickson with the assistance of Harold A. Wright. View Details
  • 06 Apr 2010
  • First Look

First Look: April 6

highlight the paradox that managed globalization has been a force for liberalization. Strategies to Fight Ad-sponsored Rivals Authors: Ramon Casadesus-Masanell and Feng Zhu Publication: View Details
Keywords: Martha Lagace
  • 2013
  • Chapter

The Most Successful CEOs Come from Within

By: Joseph L. Bower

The financial crisis of 2008 and the Great Recession caused a crisis of public confidence in business and American-style capitalism, with its focus on maximizing shareholder value. Corporate leaders understood that reform was needed and that they needed to commit... View Details

Keywords: Governing and Advisory Boards; Management Succession; Business and Community Relations; Management Teams
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  • 06 Jul 2011
  • Research & Ideas

Are You a Level-Six Leader?

work of Jean Piaget, Lawrence Kohlberg, and his colleague, Robert Kegan (see table 1). The answer to the question whom do you serve often reveals more about leaders than knowing their personality traits, level of achievement, or whether... View Details
Keywords: by Mitch Maidique
  • 2009
  • Chapter

Entrepreneurship and the History of Globalization

By: G. Jones and R. Daniel Wadhwani
In this article, we build on the recent efforts of scholars to reintroduce entrepreneurship into the research agenda of business historians. We examine the value and limitations of adapting recent social scientific theories and methods on entrepreneurship to research... View Details
Keywords: History; Multinational Firms and Management; Resource Allocation; Research; Entrepreneurship; Cognition and Thinking; Growth and Development Strategy
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  • Web

Your Social Entrepreneurship checklist | Social Enterprise | Harvard Business School

registration takes place in the fall and spring. Spring Take required first year course: The Entrepreneurial Manager: All students take the Required Curriculum course, The Entrepreneurial Manager , to build the knowledge, skills, and... View Details