System - Publications - Faculty & Research

30 Oct 2007
First Look

First Look: October 30, 2007

allocation, and accountability and performance improvement systems to support an overarching strategy. This central idea provides a valuable conceptual framework for current and future school leaders. The case studies presented in... View Details

Keywords: Sean Silverthorne

05 Jun 2006
Research & Ideas

Using Competition to Reform Healthcare

The ills of the U.S. healthcare system are well chronicled—soaring costs, low customer satisfaction, increasing problems with quality, and restricted coverage lead the list. But do we really understand the underlying issues well enough to... View Details

Keywords: by Michael E. Porter; Health

06 Dec 2012
News

New Thinking on Healthcare Reform

shortage of primary care physicians," said Sussman. "We need to continue to broaden our thinking about the healthcare team to include nurse practitioners and pharmacists and allow them to practice at the top of their license." "In the future, I expect the View Details

Keywords: Ambulatory Health Care Services; Health, Social Assistance

01 Jun 2010
News

Paulson Advocates Regulatory Reform

lot better than the alternative. We would have had a disaster on the order of the Great Depression.” Paulson proposed two key reforms. The first would be the creation of a systemic risk regulator to monitor markets and intervene when any... View Details

Keywords: federal bailouts; Funds, Trusts, and Other Financial Vehicles; Finance; Administration of Economic Programs; Government

23 Nov 1999
Research & Ideas

What’s Your Strategy for Managing Knowledge?

Ernst & Young. Love was preparing an important bid for a large industrial manufacturer that needed help installing an enterprise resource planning system. He had already directed projects for implementing information systems for... View Details

Keywords: by Morten T. Hansen, Nitin Nohria & Thomas Tierney; Consulting

09 Mar 2003
Research & Ideas

Education, Technology, and Business: What’s the Catch?

way to make systemic reforms in the system that would ultimately address social justice and policy issues here and in developing countries. Frustrating, But Worth It Given that education is such an... View Details

Keywords: by Carla Tishler; Education

13 Nov 2020
News

Expanding Summer Fellowships to Support Students

provides capital from a pool of donations to a portfolio of curated organizations whose ethos align with four pillars of purpose: justice system reform, education parity, health and wellness access, and community outreach and social... View Details

01 Feb 1999
News

Q&A: Camille Tang Yeh of the Asia-Pacific Research Office

[see sidebar] further reflects the wide range of issues covered by our faculty. What can we learn from this region? The Asia Pacific, where 2,000 languages are spoken, is home to 60 percent of the world's population. The region's diverse economic, cultural, legal, and... View Details

Keywords: Educational Support Services; Educational Services

Web

Staff | Information Technology

Applications and technology products that support your research. Case Template Qualtrics Research Computing Services (DRFD) Research Information System (RIS), VPN access may be required A–Z List of Tools An alphabetical list to help you... View Details

04 Feb 2022
News

Hour by Hour

$1,000 per permanent hire by bypassing recruitment, background checks, and training. It has also helped hourly employees pick up extra work. “You can imagine that if you’re a store manager, you want somebody who’s familiar with your View Details

01 Jan 2020
What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

system (largely intended to identify the attractiveness or special needs of a potential immigrant) used in Canada and some other countries.” Do you agree with David Wittenberg regarding the adoption of a Canadian-style View Details

Keywords: by James Heskett; Technology

Article

Equitable and Efficient Coordination in Traffic Flow Management

By: Cynthia Barnhart, Dimitris Bertsimas, Constantine Caramanis and Douglas S. Fearing

When air traffic demand is projected to exceed capacity, the FAA implements Traffic Flow Management programs. Independently, these programs maintain a first-scheduled, first-served invariant, which is the accepted standard of fairness within the industry. Coordinating... View Details

Keywords: Traffic Flow Management; Ground Holding Programs; Equitable Flight Delay; Equity; Saving; Management; Management Practices and Processes; Demand and Consumers; Performance Capacity; Performance Efficiency; Conflict and Resolution; System; Aerospace Industry

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Article

A Blueprint for Pharmacy Benefits Managers to Increase Value

By: William Shrank, Michael E. Porter, Sachin H. Jain and Niteesh K. Choudhary

Pharmacy benefits managers (PBMs) have a unique opportunity to promote public health and generate value in the healthcare system. However, PBMs are largely evaluated on their ability to control costs rather than improve health. PBMs should be evaluated along three... View Details

Keywords: Opportunities; Health; System; Cost Management; Partners and Partnerships; Motivation and Incentives; Value; Innovation and Invention; Performance Effectiveness; Health Industry; Pharmaceutical Industry

Citation

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August 2023
Teaching Note

Kunshan, Incorporated: The Making of China’s Richest Town

By: William C. Kirby and Noah B. Truwit

Teaching Note for HBS Case No. 313-103. The case is designed to give the students an understanding of the local Chinese entrepreneurial state and how foreign and Chinese firms have worked with it to create China’s richest small city. The major themes are—local state... View Details

Keywords: Higher Education; Entrepreneurship; Economic Growth; Economic Systems; Business and Government Relations; Development Economics; China

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Article

We Have a Rare Opportunity to Create a Stronger, More Equitable Society

By: Shai Davidai, Martin Day, Daniela Goya-Tocchetto, Oliver Hauser, Jon M. Jachimowicz, M. Usman Mirza, Nailya Ordabayeva, L. Taylor Phillips, Barnabas Szaszi and Stephanie Tepper

Income inequality in the United States was at historic levels before the coronavirus hit. Now, as the disease—and the social and economic implications it brings—spread across the country, it is likely to create even deeper fissures between the poor and rich. View Details

Keywords: Socioeconomic Status; Coronavirus; Inequality; Work; Income; Equality and Inequality; Health Pandemics; Gender; Money; Policy; Race; Society

Citation

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September 2017 (Revised March 2019)
Supplement

Henry Kissinger: Negotiating Black Majority Rule in Rhodesia (B)

By: James K. Sebenius and Laurence A. Green

In 1976, United States Secretary of State Henry A. Kissinger conducted a series of intricate, multiparty negotiations in Southern Africa to persuade white Rhodesian leader Ian Smith to accede to black majority rule. Conducted near the end of President Gerald Ford’s... View Details

Keywords: Equality and Inequality; Race; Negotiation Process; Negotiation Participants; Negotiation Deal; Government and Politics; Africa; United States

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January 2009 (Revised June 2014)
Supplement

CityCenter (B): Economics and Delivery

By: A. Eugene Kohn, John D. Macomber and Ben Creo

Bill Smith is informed by his general contractor that a key component of the Aria Resort is going to be delayed. Aria is the centerpiece of CityCenter: a $9 billion complex and a bet-the-firm decision for MGM Mirage. Smith must make a decision as to whether to force... View Details

Keywords: Buildings and Facilities; Decision Choices and Conditions; Construction; Finance; Organizational Structure; Projects; Complexity

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February 1990 (Revised April 1991)
Background Note

Quick Response in the Apparel Industry

By: Janice H. Hammond

It has been estimated that the U.S. apparel industry wastes over $25 billion annually due to inefficient practices, long lead times, and insufficient coordination between channel partners. In response to intense competition from off-shore producers, the industry has... View Details

Keywords: Information; Distribution Channels; Performance Efficiency; Partners and Partnerships; Adaptation; Business Strategy; System; Technology; Apparel and Accessories Industry; United States

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08 Nov 2010
Research & Ideas

How to Fix a Broken Marketplace

An economic handyman of sorts, Alvin E. Roth fixes broken markets. As a Nobel Prize-winning pioneer in the field of market design, the Harvard Business School professor cofounded a kidney donation matching system for New England,... View Details

Keywords: by Carmen Nobel; Health