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  • March 1998 (Revised March 1999)
  • Case

Dell Online

By: V. Kasturi Rangan and Marie Bell
Dell started online commerce for its PCs in 1996, and by 1997 had achieved a sales rate of $3 million a day. The case describes the internal process that led to these dramatic results and poses the question of how the firm should leverage this activity to meet Michael... View Details
Keywords: Consumer Behavior; Market Transactions; Goals and Objectives; Business Processes; Distribution Channels; Internet and the Web; Information Infrastructure; Competitive Advantage; Computer Industry; Retail Industry
Related
  • 15 Dec 2020
  • Research & Ideas

The Unspoken Messages of COVID-19 Restrictions

fact, Harvard University research suggests that reopening restaurants last spring, shortly after the pandemic’s first wave, may have led some people to assume that eating out was safe—despite the now-documented links between indoor dining View Details
Keywords: by Danielle Kost; Food & Beverage
  • 11 Apr 2000
  • Research & Ideas

Financial Services 24/7

operations at Schwab. "Only when it was clear that there was a huge demand for the new way and that it was actually going to replace their existing brokerage did Schwab reorganize. So it was a one-time... View Details
Keywords: by Susan Young
  • 2009
  • Other Unpublished Work

When Does Industrial Policy Work? Evidence from the Brazilian Ethanol Fuel Industry

By: Santiago Mingo and Tarun Khanna
What is the impact of a state-led industrial policy program on entrepreneurial activity, industry evolution, and firm competitiveness? How and when is industrial policy an effective tool to spur the development of an emerging industry? To address these questions, we... View Details
Keywords: Economic Growth; Entrepreneurship; Policy; Industry Growth; Business and Government Relations; Competition; Energy Industry; Brazil
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  • 13 Dec 2016
  • First Look

December 13, 2016

traffic from steamships to railroads serving the same route that declines with route distance, with no change in prices and no evidence of effects on aggregate shipments, likely due to collusion by Southern carriers. Counterfactuals using... View Details
Keywords: Carmen Nobel
  • 05 Apr 2017
  • Research & Ideas

For Women Especially, It Pays to Know What Car Repairs Should Cost

Women who come prepared to challenge an auto repair quote can overcome gender discrimination and negotiate a fairer price, according to recently published research. That's one conclusion from the research study Repairing the Damage: The... View Details
Keywords: by Wendy Guild Swearingen; Auto; Service
  • 21 May 2013
  • First Look

First Look: May 21

Competition for the Supply of Control Systems By: Mikes, Anette Abstract—How do certain risk measurements in organizations come to be seen as more reliable and acceptable than others? Taking a... View Details
Keywords: Sean Silverthorne
  • October 1991 (Revised August 2000)
  • Case

Becton Dickinson & Company: VACUTAINER Systems Division (Condensed)

By: V. Kasturi Rangan and Frank V. Cespedes
Becton Dickinson, a phenomenally successful company with an 80% market share in the blood collection needles and syringes market faces a change in the customer buying environment (cost containment pressures at hospitals). This forces a reevaluation of the company's... View Details
Keywords: Business Divisions; Customer Satisfaction; Demand and Consumers; Market Participation; Distribution Channels; Success; Corporate Strategy; Value Creation; Health Industry
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  • 14 May 2013
  • First Look

First Look: May 14

Sweden compared with the United States. In particular, a later development of financial markets and a heavier tax burden for entrepreneurs have played a key role. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 1977
  • Book

Studies in Canadian Industrial Organization

By: R. E. Caves, M. E. Porter, A. M. Spence and J. T. Scott
Keywords: Industry Structures; Canada
Related
  • 25 Jul 2019
  • Blog Post

Advancing a More Sustainable World with an MBA/MPA-ID

School. I wanted to pursue a joint degree that would help me address the dichotomy of my intended field, where climate investment cannot be an arena for governments alone and where impact involves navigating View Details
  • Article

Network Effects in the Governance of Strategic Alliances

We argue that the stock of prior alliances between participants in the biotechnology sector forms a network that serves as a governance mechanism in interfirm transactions. To test how this network substitutes for other governance mechanisms, we examine how equity... View Details
Keywords: Network Effects; Governance; Strategy; Alliances; Stocks; Market Transactions; Equity; Mortgages; Biotechnology Industry
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  • 22 Dec 2009
  • First Look

First Look: Dec. 22

supplement: http://cb.hbsp.harvard.edu/cb/product/310047-PDF-ENG VF Brands: Global Supply Chain Strategy Gary P. Pisano and Pamela AdamsHarvard Business School Case 610-022 This case examines VF Brands... View Details
Keywords: Martha Lagace
  • July 2021
  • Article

Consumers—Especially Women—Avoid Buying from Firms with Higher Gender Pay Gaps

By: Tobias Schlager, Bhavya Mohan, Katherine DeCelles and Michael I. Norton
We document a unique driver of consumer behavior: the public disclosure of a firm’s gender pay gap. Four experiments provide causal evidence that when firms are revealed to have gender pay gaps, consumers are less willing to pay for their goods, a reaction driven by... View Details
Keywords: Pay Gap; Perceived Wage Fairness; Purchase Intention; Gender; Wages; Fairness; Perception; Consumer Behavior
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  • 05 Sep 2012
  • What Do You Think?

Will Business Management Save US Health Care?

Wittenberg put it, " management will never fix the health care system (it) can promote standardization and mass production (but) the actions of individual managers will have no effect on the overall system," one that as Barry... View Details
Keywords: by Jim Heskett; Health
  • 13 May 2008
  • First Look

First Look: May 13, 2008

Yili focused on research and development and innovative ways to improve the industry. Proving that it could shift industry standards and lead a country not accustomed to dairy... View Details
Keywords: Martha Lagace
  • 26 Mar 2020
  • Blog Post

Make Work from Home Work For You (And Your Team)

the importance of setting scaffolding around your workday. “There may be significant demands on people to work longer in the current situation, but if your company is business as usual while you work remotely, stop work at 5 or 6. Try not... View Details
Keywords: All Industries
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

preemption of national banks in 2004 from local laws against predatory lending to gauge the effect of the supply of credit on the real economy. Specifically, we exploit the heterogeneity in the market share of national banks across... View Details
Keywords: Sean Silverthorne
  • 22 Aug 2012
  • Research & Ideas

Advertising: It’s Not ‘Mad Men’ Anymore

think the story here is how the industry has evolved and adapted" to the growing demands of advertisers and to the increasing supply of media... View Details
Keywords: by Michael Blanding; Advertising
  • 18 Mar 2020
  • Blog Post

Make Work from Home Work For You (And Your Team)

also stresses the importance of setting scaffolding around your workday. “There may be significant demands on people to work longer in the current situation, but if your company is business as usual while you work remotely, stop work at 5... View Details