Design Of Core - Publications - Faculty & Research

15 Oct 2014
Research & Ideas

Apple Pay’s Technology Adoption Problem

where you see this design competition with competing offerings, and on top of that, you have a platform competition where everyone has their network effects," he said. "It's like PlayStation versus... View Details

Keywords: by Dina Gerdeman; Technology; Retail

15 Aug 2005
Research & Ideas

The Founding CEO’s Dilemma: Stay or Go?

professor Wasserman to learn more about his research.New Business: Tell us about your research. Noam Wasserman: My research focuses on founder frustrations in entrepreneurial firms, with a particular emphasis on the core issues View Details

30 Aug 2004
Research & Ideas

Mapping Your Board’s Effectiveness

get "more bang for their buck" from their board members' time? The answer to all three questions is yes—if what a company expects of its board members is redefined and if the meeting process is redesigned so that the board's... View Details

Keywords: by Robert S. Kaplan

13 May 2002
Op-Ed

A Cure for Enron-Style Audit Failures

If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details

Keywords: by Jay Lorsch; Accounting

19 Nov 2012
Research & Ideas

LEED-ing by Example

Leadership in Energy and Environmental Design (LEED) standard. After local governments decided to pursue LEED certification for their own buildings, there was an uptick in the number of local architects,... View Details

Keywords: by Carmen Nobel; Construction; Real Estate; Energy; Utilities

11 Feb 2013
Research & Ideas

Neuroeconomics: Eyes, Brain, Business

The children's classic The Polar Express tells the fanciful story of a young boy's journey to the North Pole on a train filled with chocolate and candy. But when Warner Brothers released a $165 million computer-animated version View Details

Keywords: by Carmen Nobel

21 Mar 2004
Research & Ideas

Loyalty: Don’t Give Away the Store

that is highly valued by them, but doesn't cost you a lot of money. For example, allocate more services to good customers. This could mean a designated line at the deli counter, or a ten items or less... View Details

Keywords: by Manda Salls; Consumer Products; Retail

24 Oct 2017
Research & Ideas

Tax Reform is on the Front Burner Again. Here’s Why You Should Care

Credit: malerapaso For as much as American politicians and their constituents complain about taxes, the truth is that tax reform packages to address those complaints are rare—the last major reform of the tax code was passed in 1986 under... View Details

Keywords: by Sean Silverthorne

15 Sep 2003
Lessons from the Classroom

HBS Cases: Developing the Courage to Act

case method was originally designed for—receive much less time and attention. The challenge is compounded by the continued influx of Ph.D.s with backgrounds in economics, political science, psychology, and... View Details

Keywords: by David A. Garvin

20 Nov 2000
Research & Ideas

Moving from Supply Chains to Supply Networks

those opportunities—and how they can counter those threats. The program is designed to help participants understand some of the issues and challenges involved in the actual "doing" part—and equip... View Details

Keywords: by Staff

01 Nov 1999
Lessons from the Classroom

What’s Next & So What? Leading in the 21st Century

So even though most companies spent the last decade reinventing their core business processes — such as how they do purchasing or manage inventory and order processing — they did so with the aim of greater... View Details

Keywords: by Staff

21 May 2020
Research & Ideas

Fighting the COVID Blues: Advice from Business Research

new ones by going for walks on the same route every day or designating certain nights to playing games. Preliminary data from a new study by Norton and HBS doctoral candidate Ximena Garcia-Rada shows more than half View Details

Keywords: by Dina Gerdeman and Danielle Kost

11 Apr 2018
Research & Ideas

Sexual Harassment: What Employers Should Do Now

says. By allowing everyone to feel safe about reporting bad behavior, the onus is taken off of only women to step forward and encourages men to speak up, too. Similar to how the idea of a View Details

Keywords: by Dina Gerdeman

23 Jul 2018
Research & Ideas

The Open Office Revolution Has Gone Too Far

crazy and interesting things as managers and designers of their organizations. And then we, the academics, come around and try to figure out, rigorously, what had a positive and negative impact on... View Details

Keywords: Re: Ethan S. Bernstein

15 Apr 2019
Research & Ideas

Infographic: Can I Please Speak to an Actual Person?

Technology and Operations Management Unit. About the Authors Katherine Vizcardo is a graphic designer based in Providence, Rhode Island, and Danielle Kost is senior editor of Harvard Business School Working... View Details

Keywords: by Katherine Vizcardo and Danielle Kost; Service

04 Apr 2018
Op-Ed

Op-Ed: Why Private Investors Must Fund 'New Nuclear' Power Right Now

nuclear designs are subject to rigorous casualty testing and national licensing, there is no reason to think of nuclear power any differently than we think of other... View Details

Keywords: by Joseph Lassiter; Energy; Green Technology

05 May 2003
What Do You Think?

Is This a Golden Era for Marketing Productivity?

respondents concerned the misuse of such techniques. As Tom Henkel put it, "I'm sure the same companies that wasted time and money on poorly designed surveys and focus groups will engage in similarly... View Details

Keywords: by James Heskett

29 Oct 2014
Research & Ideas

Inventing Products is Less Valuable Than Inventing Ideas

reading about their inventions on paper. He cites the words of former Hewlett-Packard CEO Lew Platt: "If only HP knew what HP knows, we would be three times more productive." Just the interchange between old and new View Details

Keywords: by Michael Blanding; Technology

04 Mar 2002
Research & Ideas

Don’t Lose Money With Customers

"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more closely and to collaborate in new... View Details

Keywords: by Peter K. Jacobs

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

doesn't manufacture—computer memory systems. It makes money by licensing its patented designs to other companies, who manufacture computer memory and sell it to computer makers. Over the course of the 1990s,... View Details

Keywords: by Sara Grant; Technology

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