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  • 01 Dec 2023
  • News

Educating Leaders for Today and Tomorrow

leadership. As the stories in this Impact section illustrate, HBS strives to keep its offerings engaging and relevant in an era of rapidly accelerating change. This ambition, which is critical in preparing students to navigate the world’s most pressing View Details
  • April 2017 (Revised February 2020)
  • Supplement

edaixi (eWash): Digital Transformation of Laundry Services (B)

By: Feng Zhu, Weiru Chen, Chuang Chen and Ciwu Lin
Founded in 2013 as a laundry service featuring online ordering for home pickup and delivery, China’s edaixi (eWash) illustrated the online-to-offline (O2O) business model. As yet unclear in 2016 was the optimal way to organize third-party laundry service providers,... View Details
Keywords: Laundry; O2O; Online-to-offline; Service Operations; Business Model; Digital Platforms; Transformation; Service Industry; China
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  • 15 Nov 2004
  • Research & Ideas

Solving the Health Care Conundrum

similar broad service lines, providers will develop strategies, structures, and processes to provide unique and differentiated services in a limited number of areas of strength. Innovative providers will redefine their View Details
Keywords: by Michael E. Porter; Health
  • 10 Feb 2021
  • Research & Ideas

Has #MeToo Changed How Hollywood Hires?

Business School and Zhang is Assistant Professor of Strategy and Innovation at Boston University’s Questrom School of Business. Although the study results show the #MeToo movement has prompted meaningful... View Details
Keywords: by Rachel Layne; Media & Broadcasting
  • 30 May 2007
  • Research & Ideas

Health Care Under a Research Microscope

players, poor customer service, and regional variations in quality of care. "By virtually any standard, it's an underperforming industry," says Richard Hamermesh, faculty chair of Harvard Business School's recently formed... View Details
Keywords: by Sean Silverthorne; Health; Biotechnology
  • November 2016 (Revised July 2018)
  • Case

Selling on Amazon at Tower Paddle Boards

By: Thales S. Teixeira and David Lopez-Lengowski
By June 2012, Stephan Aarstol felt that he had successfully passed the first critical stage of his ecommerce business. As the founder and CEO of a standup paddleboard (SUP) business, he had built a strong relationship with Asian manufacturers, built a small warehouse... View Details
Keywords: Tower Paddle Boards; Amazon; E-commerce; Online Shopping; Distribution; Internet and the Web; Business Growth and Maturation; Marketing Channels; Distribution Channels; Decision Choices and Conditions; Consumer Products Industry; Retail Industry
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  • 07 Apr 2021
  • Research & Ideas

How Teams Work: Lessons from the Pandemic

interactions they needed to succeed. When managers understand the building blocks for team work, they can allocate time better and select the right communication tools, whether teams are dispersed or together, a new study from Harvard View Details
Keywords: by Kristen Senz
  • 2009
  • Chapter

Becoming the Lamp Bearer: The Emerging Roles of the Chief Risk Officer

By: Anette Mikes
Enterprise risk management, under the leadership of chief risk officers (CROs), has the promise to bring enterprise-wide risks, which threaten the achievement of the firm's strategic objectives, into the open and under control. Its organizational significance is... View Details
Keywords: Governance Controls; Managerial Roles; Risk Management; Business Processes; Risk and Uncertainty
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  • Web

Impact Stories - Impact Stories

Services, Products, and Business Models Professor Regina Herzlinger 26 Jul 2024 Working Knowledge Why Great Ideas Get Stuck in Universities by Ben Rand Play Recognizing Market Failure and Options to Address... View Details
  • Web

Resources - Christensen Center for Teaching & Learning

Resources Case Teaching & Learning Case Writing External Links Please find below links to a variety resources on Case Method teaching resources and student-focused resources on learning by the Case Method. Case Method Teaching Books 2014 Harvard View Details
  • Web

Arthur Rock Center for Entrepreneurship | About

Business Review. The modern, three-story 27,782-square-foot concrete and glass structure was designed by Kubitz & Pepi and dedicated in 1974 as Teele Hall, in honor of the late Stanley F. Teele (MBA 1930, DCS 1933), Dean of the HBS... View Details
  • January 2014 (Revised October 2014)
  • Case

Andreessen Horowitz

By: Thomas R. Eisenmann and Liz Kind
Andreessen Horowitz (a16z), a venture capital firm launched in 2009, has quickly broken into the VC industry's top ranks, in terms of its ability to invest in Silicon Valley's most promising startups. The case recounts the firm's history; describes its co-founders'... View Details
Keywords: Business Model; Venture Capital; Disruption; Entrepreneurship; Industry Structures; Financial Services Industry; California
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  • Portrait Project

Rory Finnegan

people through words. As traditional forms of media start to slip, so much is at stake. How can we keep telling stories, exposing hard truths, fighting through the darkness of misinformation? To preserve society’s democratic core, media’s View Details
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

the sector’s success, but to what extent have the loans meaningfully improved livelihoods? That question has been more difficult to track, say Natalia Rigol and Ben Roth. Both development economists and assistant professors at Harvard View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 15 May 2012
  • First Look

First Look: May 15

Distributed Innovation Author:Carliss Y. Baldwin Abstract Systems of distributed innovation-so-called business ecosystems-have become increasingly prevalent in many industries. These entities generally... View Details
Keywords: Carmen Nobel
  • 20 Jan 2015
  • First Look

First Look: January 20

They recommend a more coherent strategy that divides CSR efforts into three categories including those related to philanthropy, operational effectiveness, and shaping the firm's business model to better... View Details
Keywords: Sean Silverthorne
  • December 2003 (Revised October 2014)
  • Case

Alusaf Hillside Project

By: Kenneth S. Corts and John R. Wells
The aluminum industry has suffered from long periods of depressed prices and profits interspersed with relatively short-lived price and profit peaks. The case investigates why this has occured, focusing on the decision Alusaf must make on whether to invest in a major... View Details
Keywords: Decision Making; Business Cycles; Financial Crisis; Metals and Minerals; Financial Strategy; Investment; Price; Profit; Demand and Consumers; Industry Structures
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  • Career Coach

Jessica Mbaeliachi

to the Board of Directors, and key Enterprise Level strategic initiatives. She previously served as the company’s Head of Strategy and Operations for Intercontinental Markets, driving commercial strategy, brand planning and business... View Details
Keywords: Emerging Markets; Health Care
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

Business Model . Designing organizational structures and processes that allocate responsibilities, promote cross-functional integration, recruit/develop/promote employees, acquire critical resources and... View Details
  • Web

Geography of Care - Institute For Strategy And Competitiveness

dramatically improves outcomes and controls health care costs. By expanding strategically and integrating with community providers, those already renowned for innovation and excellence and patient care can widen access, improve... View Details