Publications

September 2008 (Revised March 2009)
Supplement

Traversing a Career Path: Pat Fili-Krushel (B)

By: Kathleen L. McGinn, Deborah M. Kolb and Cailin B. Hammer

Pat Fili-Krushel has agreed to take on the job of first executive vice president of administration for AOL Time Warner, leading corporate human resources, internal communications, real estate and facilities, and other administrative roles for the combined company. She... View Details

Keywords: Conflict Management; Leadership; Managerial Roles; Negotiation Tactics; Personal Development and Career; Gender; Power and Influence; Media and Broadcasting Industry; Media and Broadcasting Industry; United States

May 2005
Teaching Note

Random House (TN)

By: Bharat N. Anand

Teaching Note to (9-704-438). View Details

Keywords: Publishing Industry; Publishing Industry

13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

create safer and more effective treatments and, of course, reap profits—industry executives, like hopeful patients, still restlessly wait for relief. Given its scientific potential, said Pisano, biotech continues to bump against several economic barriers that need to... View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

February 2000 (Revised August 2000)
Case

Boston.com

By: Thomas R. Eisenmann and Jon K Rust

How aggressively should an incumbent move when developing an online business that threatens its core product? With Internet competitors taking direct aim at the traditional print newspaper business model, the Boston Globe fought back with its own web initiative,... View Details

Keywords: Corporate Entrepreneurship; Decision Making; Change Management; Internet and the Web; Customer Relationship Management; Competitive Strategy; Publishing Industry; Publishing Industry; United States

April 1990 (Revised November 1992)
Case

Population Services International: The Social Marketing Project in Bangladesh (Abridged)

By: James E. Austin

Population Services International (PSI) was a not-for-profit agency founded to disseminate family planning information and to market birth control products, primarily in less developed countries seeking to curb their population explosions. In 1976, PSI concluded an... View Details

Keywords: Conferences; Developing Countries and Economies; Information Publishing; Growth and Development Strategy; Marketing Strategy; Social Marketing; Agreements and Arrangements; Product; Nonprofit Organizations; Pharmaceutical Industry; Bangladesh; Washington (state, US)

November 2004 (Revised November 2004)
Supplement

Martha Stewart (B)

By: Lynn S. Paine and Christopher Bruner

Supplements the (A) case. View Details

Keywords: Publishing Industry; Publishing Industry

September 1991 (Revised December 1991)
Case

USA Today Decision, The: Making Headlines Across the Nation (A)

This two-part case series describes how the option of launching USA Today was defined and evaluated by the Gannett Corp. This case supports a broad discussion of whether the concept of a national, general interest daily fits with the changing external environment and... View Details

Keywords: Strategic Planning; Decision Making; Product Launch; Product Development; Journalism and News Industry; Journalism and News Industry; United States

20 Mar 2019
Research & Ideas

Gender-Diverse Companies Thrive Only Where Diversity is Embraced

question to Harvard Business School Assistant Professor Letian Zhang, who studies organizational theory and strategy with a focus on social inequalities and status hierarchies. He explores the issue in a recent paper scheduled to be View Details

Keywords: by Sean Silverthorne

05 Jul 2022
Op-Ed

Hear Me Out: Introverts Can Be Loud and You Might Like Microsoft Teams

We've been encouraging readers to share feedback and observations about Working Knowledge articles by email, resulting in a slew of thoughtful responses. Here are a few comments from June, published with permission: Re: "Extroverts, Your... View Details

Keywords: by Danielle Kost

29 May 2008
Research & Ideas

Global Change in the Built Environment

leadership of the real estate industry around the world. I also was able to share what we are trying to teach in our real estate MBA curriculum and get feedback on what we now teach or might teach in the future. Several alumni proposed... View Details

Keywords: by Arthur Segel; Construction; Real Estate

08 Jan 2018
Research & Ideas

The Startling Percentage of Financial Advisors with Misconduct Records

required to disclose any whiff of misbehavior to the Financial Industry Regulatory Authority (FINRA), an independent monitoring organization regulated by the Securities and Exchange Commission. A research team examined those records to... View Details

Keywords: by Michael Blanding; Financial Services

22 Jan 2007
Research & Ideas

The Immigrant Technologist: Studying Technology Transfer with China

as well as the subsequent diffusion of new innovations to the immigrants' home countries. In June, Kerr and nine other HBS faculty members spent six days in China to learn more about entrepreneurship in one of the world's fastest-growing economies. New Business View Details

Keywords: Re: William R. Kerr; Technology; Computer

09 Jan 2019
Research & Ideas

The UK Needs a Bold Strategy Around Competition to Survive Brexit

developing a post-Brexit strategy, including a green paper on industrial strategy published last year, Porter believes a far bolder approach is needed. First and foremost, the UK must define a new value... View Details

Keywords: by Michael Blanding

21 Nov 2005
Research & Ideas

The Geography of Corporate Giving

level provides important lessons for executives, policymakers, and the groups who benefit. But such knowledge also suggests more work to be done in order to learn how global business trends, such as industry consolidation and... View Details

Keywords: by Sean Silverthorne

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

The great thing about standards, tech industry pundit Andrew Tanenbaum once said, is that there are so many to choose from. In fact, standard setting organizations (SSOs) are the unsung heroes of the technology age. Without standards, Web... View Details

Keywords: by Sara Grant; Technology

02 Jan 2007
Research & Ideas

Most Popular Articles of 2006

and practical implications on the concept of accidental innovation. How Kayak Users Built a New Industry Customers have produced some of the most important innovations in industries ranging from oil refining... View Details

Keywords: by Sean Silverthorne

November 2002 (Revised May 2003)
Case

AOL Time Warner Foundation

Focuses on B. Keith Fulton, vice president of the AOL Time Warner Foundation, who is analyzing the results of a new partnership between the foundation and the National Council on Aging. Fulton is considering ways to build upon the partnership's initial success. View Details

Keywords: Nonprofit Organizations; Partners and Partnerships; Communications Industry; Communications Industry; Communications Industry