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  • Web

About Michael Porter - Institute For Strategy And Competitiveness

Letter from Michael Porter Publications 20 May 2013 The Lancet Redefining Global Health-Care Delivery by Jim Yong Kim, Paul Farmer, & Michael E. Porter Oct 2012 FSG Measuring Shared Value: How to Unlock... View Details
  • 27 Sep 2021
  • Blog Post

Working to Change the Food System

Jesse Lou (MBA 2022) reflects on his decision to come to HBS, what motivates him to make a difference in the world by using technology to build a more sustainable food system, and how he has utilized resources at HBS to make this happen.... View Details
  • 16 Feb 2024
  • News

Remembering Angela Chao (MBA 2001)

Chao Family Statement on Passing of Angela Chao Chao Family Statement on Passing of Angela Chao We are deeply saddened by the news of Angela Chao’s tragic and untimely death. Angela has been a valued friend to Harvard Business School for many years, serving not only on... View Details
  • spring 1991
  • Article

Breaking the Cycle of Failure in Services

By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
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  • Web

Participation - Christensen Center for Teaching & Learning

discussion leader's job is managing participation anxiety. Transcript Combining High Standards with Support Frances Frei Professor Frei suggests that instructors maintain a supportive environment, while setting high standards for class participation. Transcript Call... View Details
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Named Fellowship Funds - Alumni

joined Goldman Sachs, and in 1975 was the second person for GS in Japan and all of Asia, enabling GS to become one of the first six non-Japanese companies to hold a seat on the Tokyo Stock Exchange. He was recognized in 1998 by Newsweek... View Details
  • Web

Podcast - Business & Environment

energy transition in the United States is being driven by public policy, community engagement, and new funding through the Bipartisan Infrastructure Law and the Inflation Reduction Act. He explains the U.S. EPA’s role in balancing climate... View Details
  • Web

Instructor Performance - Christensen Center for Teaching & Learning

met. Transcript Feedback from Students Tom DeLong Professor DeLong talks about gains to be made by allowing students to give feedback earlier in the semester. Transcript Peer Support and Review Jim View Details
  • Web

Business, Government & the International Economy - Faculty & Research

gender by political elites, it does not influence broader political outcomes like policy preferences or far-right voting. These findings reveal the sequence and mechanisms behind the distributional consequences of labor market... View Details
  • Web

Connect with Clubs - Recruiting

Hire Talent Connect with Clubs Hire Talent Connect with Clubs Partner with a HBS Student Club Reach targeted groups of students by connecting with over 50 career-related student clubs. Work with club leaders to sponsor events, advertise... View Details
  • Web

Courses | Social Enterprise | Harvard Business School

First-Year Required Curriculum (RC) During the first year at Harvard Business School, all students pursue the same course of study: the Required Curriculum . By studying under a common curriculum, students build a solid, broad foundation... View Details
  • Web

Negotiation, Organizations & Markets - Faculty & Research

Negotiation, Organizations & Markets Overview Faculty Curriculum Seminars & Conferences Awards & Honors Doctoral Students October 18, 2024 Article Why Workplace Well-Being Programs Don’t Achieve Better Outcomes By: Jazz Croft, Acacia Parks and Ashley Whillans View Details
  • Web

Biography - Institute For Strategy And Competitiveness

His research has received numerous awards, and he is the most cited scholar today in economics and business. While Michael Porter is at the core a scholar, his work has achieved remarkable acceptance by practitioners across multiple... View Details
  • Fall 2020
  • Article

Christo and Jeanne‐Claude: The Negotiation of Art and Vice Versa

By: Michael A. Wheeler
Over the past two decades the Program on Negotiation at Harvard Law School (PON) has named thirteen people as Great Negotiators. The project, directed by my colleague Jim Sebenius, has given us the opportunity to commend our honorees’ outstanding work and to learn from... View Details
Keywords: Art; Negotiation; Arts
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  • February 2018
  • Case

Montes Calcados: A Step Ahead

By: James L. Heskett and James T. Kindley
Montes Calçados (MC) is a well-known "fast-fashion" Brazilian manufacturer of casual, but fashionable, shoes for women aged 18–35 in major cities worldwide. To boost its declining revenues, MC must evaluate two growth options: whether to expand distribution online (at... View Details
Keywords: Brands and Branding; Distribution Channels; Growth and Development Strategy; Marketing Strategy; Global Range; Apparel and Accessories Industry; Retail Industry
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Skydeck - Alumni

growing trend of global consumer technology companies created in Asia—not just powered by it Well Said Anada Lakra’s (MBA 2021) startup helps non-native speakers master the art of the English language Making Peace with Anger How Walker &... View Details
  • Web

Entrepreneurial Management Curriculum - Faculty & Research

managers at all types of organizations (e.g., small companies, large companies, non-profits, and public servants) become more effective at enhancing the value of those organizations. HBS professor Ken Andrews described three roles for the general manager: [1] Setting... View Details
  • Web

Curriculum - Business & Environment

by the Sustainable Development Goals, including climate, gender equality, and poverty reduction. For the full listing, click here . Tough Tech Ventures (Spring 2025) Joshua Lev Krieger & Jim Matheson While... View Details
  • Web

2023 Reunion Presentations - Alumni

Reunions 2023 Reunion Presentations At Reunions, HBS faculty and other thought leaders address a range of issues facing business and society. Program recordings and materials (slide deck, handouts, etc.) are made available only when permission is given View Details
  • November–December 2022
  • Article

Can AI Really Help You Sell?: It Can, Depending on When and How You Implement It

By: Jim Dickie, Boris Groysberg, Benson P. Shapiro and Barry Trailer
Many salespeople today are struggling; only 57% of them make their annual quotas, surveys show. One problem is that buying processes have evolved faster than selling processes, and buyers today can access a wide range of online resources that let them evaluate products... View Details
Keywords: Sales; AI and Machine Learning; Customers
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