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All HBS Web
(2,746)
- News (735)
- Research (1,622)
- Events (9)
- Multimedia (29)
- Faculty Publications (929)
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- 10 Jul 2017
- Op-Ed
Op-Ed: It’s a Bad Idea to Ban Customers From Recording Videos
United Airlines’ April 2017 effort to remove passenger David Dao from his assigned seat. Five passenger videos show what happened in painful detail: When Dao wouldn’t leave, United personnel summoned airport security officers who forcibly...
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- 02 Jul 2014
- What Do You Think?
Are Today’s Business Heroes Challenging Our Ideas About Leadership?
to be inconsistent, if not contradictory. "In the ultimate analysis, however everything boils down to perception of the team members or subordinates or followers of the leader concerned." The importance of maintaining an open mind on the subject of leadership...
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by James Heskett
- 01 Feb 2012
- What Do You Think?
Is Support for Small Business Misplaced?
Summing Up Do Concerns About Job Creation By Small Businesses Miss The Point? Judging from responses to this month's column, there appears to be a visceral reaction to any suggestion that small business fails to live up to the many...
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by James Heskett
- 04 May 2016
- What Do You Think?
What Does Boaty McBoatface Tell Us About Brand Control on the Internet?
When Should Control Over a Brand Be Ceded to the Public? The verdict is in. Our hardly scientific poll has endorsed the name of Boaty McBoatface for the new research vessel being commissioned by the UK’s National Environment Research...
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- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
building a culture based on collaboration, teamwork, and respect—and not tolerating employees who dominate or treat other employees as if they are there to serve them. Leaders sometimes inadvertently send the wrong message by excusing—or...
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by Dina Gerdeman
- 08 Jul 2015
- What Do You Think?
Do Americans Work Too Much and Think About Work Too Little?
colleagues on the Harvard Business School faculty, legendary teacher and thinker Tony Athos. In an organization with a culture of long hours and FILO (first in last out) norms (borrowing from David Physick's comment), Tony liked to sit...
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- 11 Mar 2001
- Research & Ideas
Wired and Black: Focus on Careers
continue to learn, and plan for the long term rather than retirement at 30. "The economic changes allow us to change the rules and make new rules," said panelist and HBS professor David A. Thomas. "More students are really...
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by Carrie Levine
- 16 Jul 2024
- Op-Ed
Corporate Boards Are Failing in Their No. 1 Duty
appointments go wrong Let’s begin by taking a look at three examples of poor leadership at public companies and addressing what went wrong. Then, I will recommend five ways boards can ensure they appoint the right leader as CEO: General...
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by Bill George
- 31 Oct 2004
- Research & Ideas
Bypass Marketing: Are Docs Influenced?
of the study, Alvin Silk, Harvard Business School Professor Emeritus, and Joel Weissman, associate professor, department of Medicine and Health Care Policy, Harvard Medical School. The Physicians Report ran in the April issue of the journal Health Affairs, and was...
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by Manda Salls
- 26 Jul 2004
- Research & Ideas
A Better Way to Negotiate: Backward
management. Instead, Perlman mapped backward from his VC target, reasoning that WebTV's appeal and value to the VCs would be greatly enhanced by partnership with a prominent consumer electronics firm. Perlman started View Details
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by James K. Sebenius
- 11 Apr 2007
- Research & Ideas
Adding Time to Activity-Based Costing
the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC,...
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by Sarah Jane Gilbert
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
Sarah Jane Gilbert: What led you to pursue this research? Amy Edmondson: This research, rather than being a single project, is part of a fifteen-year program of a half dozen or so projects in different settings, all focused on learning in and View Details
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by Sarah Jane Gilbert
- 06 Jan 2011
- What Do You Think?
How Should Management Deal With “Anonymous”?
view," but to ask how, if at all, organizations can or should be defended against the response from Anonymous? Its actions, triggered by the attacks on Wikileaks, hinted at a future of everything from Internet mischief (a la...
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by James L. Heskett
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
where a company seems weighted down by the bounds of its original start-up business model, a lack of experience by its founder(s), and an accelerating, expense-fueled burn rate through working capital and...
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by Sean Silverthorne
- 12 Apr 2004
- Research & Ideas
Operations and the Competitive Edge
School—Gary Pisano, David Upton, and Steven Wheelwright—show how a well-designed operations function can become a strategic competitive weapon. Their book is titled Operations, Strategy, and Technology: Pursuing the Competitive Edge...
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by Martha Lagace
- 29 Oct 2007
- HBS Case
Marketing Maria: Managing the Athlete Endorsement
interest to Harvard Business School professor Anita Elberse, be they a movie legend or a third baseman. She wrote the Sharapova case with Margarita Golod (HBS MBA '07) to study and frame classroom discussions on a favorite field of research: the value created and...
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- 12 Oct 1999
- Research & Ideas
Spirit at Work: The Search for Deeper Meaning in the Workplace
conductor of the Boston Philharmonic Orchestra, has used music and singing to help staffers think in unconventional ways. Poet David Whyte brings poetry to corporations such as Merck and Procter & Gamble to stir creativity View Details
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by Marguerite Rigoglioso
- 12 Oct 1999
- Research & Ideas
Rapid Response: Inside the Retailing Revolution
trucks unload their just-in-time goods from automated distribution centers on a weekly basis, and the variety of products available is seemingly infinite. A typical department store now stocks some 800,000 items, with that number climbing to one to two million in...
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- 12 Oct 1999
- Research & Ideas
Building Bridges: New Dimensions in Negotiation
MBA course in negotiation as well as advanced dealmaking electives and Executive Education programs), has developed a model with former HBS faculty member David A. Lax called "three-dimensional negotiation." In a course note...
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by Anita M. Harris
- February 1985 (Revised July 1993)
- Case
Puritan Drug Co.
David Thomas takes his first sales management assignment and is faced with a sales rep revolt because of a possible territory reorganization. In addition, his sales division is performing well below the national average. Rewritten version of a case by R.Z. Sorenson.
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Salesforce Management;
Conflict and Resolution;
Beauty and Cosmetics Industry;
Retail Industry;
Pharmaceutical Industry
Moriarty, Rowland T., Jr. "Puritan Drug Co." Harvard Business School Case 585-158, February 1985. (Revised July 1993.)