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Show Results For
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All HBS Web
(893)
- News (169)
- Research (622)
- Events (3)
- Multimedia (2)
- Faculty Publications (371)
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- January 1982
- Article
A Negativity Bias in Interpersonal Evaluation
By: T. M. Amabile and A. H. Glazebrook
Two studies were conducted to demonstrate a bias toward negativity in evaluations of persons or their work in particular social circumstances. In Study 1, subjects evaluated materials written by peers. Those working under conditions that placed them in low status...
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Keywords:
Social Psychology;
Status and Position;
Prejudice and Bias;
Performance Evaluation;
Situation or Environment;
Perception;
Attitudes
Amabile, T. M., and A. H. Glazebrook. "A Negativity Bias in Interpersonal Evaluation." Journal of Experimental Social Psychology 18 (January 1982): 1–22.
- 19 Oct 2011
- Research & Ideas
Designing Cities for a Sustainable Future
On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers...
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- 2023
- Working Paper
Polarizing Corporations: Does Talent Flow to "Good" Firms?
By: Emanuele Colonnelli, Tim McQuade, Gabriel Ramos, Thomas Rauter and Olivia Xiong
We conduct a field experiment in partnership with the largest job platform in Brazil to study how environmental, social, and governance (ESG) practices
of firms affect talent allocation. We find both an average job-seeker’s preference for ESG and a large degree of...
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Keywords:
Corporate Social Responsibility and Impact;
Job Search;
Talent and Talent Management;
Wages;
Attitudes
Colonnelli, Emanuele, Tim McQuade, Gabriel Ramos, Thomas Rauter, and Olivia Xiong. Polarizing Corporations: Does Talent Flow to "Good" Firms? Working Paper, November 2023.
- July 2003 (Revised December 2003)
- Case
Mitchells/Richards
By: Amy C. Edmondson and Corey B. Hajim
Describes a small, luxury retail chain's operational sophistication achieved through the use of technology and high-touch customer service. A family-run business, Mitchells has built its success with a customer service strategy know internally as "hugging." The term is...
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Keywords:
Information Technology;
Expansion;
Family Business;
Attitudes;
Organizational Culture;
Luxury;
Customer Focus and Relationships;
Retail Industry
Edmondson, Amy C., and Corey B. Hajim. "Mitchells/Richards." Harvard Business School Case 604-010, July 2003. (Revised December 2003.)
- October 1971 (Revised September 1983)
- Case
Sturdivant Electric Corp.
By: Richard L. Nolan
A unit manager on a field computer installation job is faced with recurring conflict between a programmer and his immediate supervisor.
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Keywords:
Planning;
Rank and Position;
Problems and Challenges;
Conflict and Resolution;
Attitudes;
Jobs and Positions;
Management Teams;
Managerial Roles;
Public Relations Industry;
Computer Industry
Nolan, Richard L. "Sturdivant Electric Corp." Harvard Business School Case 172-123, October 1971. (Revised September 1983.)
- 03 Oct 2017
- First Look
First Look at Research and Ideas, October 3, 2017
greater. When Exit Is an Option: Effects of Indiscriminate Violence on Attitudes Among Syrian Refugees in Turkey By: Fabbe, Kristin, Chad Hazlett, and Tolga Sinmazdemir Abstract—Most research on the effects of violence on civilian View Details
Keywords:
by Sean Silverthorne
- 09 Jul 2014
- Research & Ideas
How Business Leaders Can Strengthen American Schools
that a business leader would come in and say, 'I know how to run my business so I know how to run your school.'" The attitude that superintendents desired of business leaders was quite different: "I'm going to learn first,...
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- Article
Racial Inequality in Organizations: A Systems Psychodynamic Perspective
By: Sanaz Mobasseri, William A. Kahn and Robin J. Ely
This paper uses systems psychodynamic concepts to develop theory about the persistence of racial inequality in U.S. organizations and to inform an approach for disrupting it. We treat White men as the dominant group and Black people as the archetypal subordinate group...
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Keywords:
Equality and Inequality;
Race;
Prejudice and Bias;
Organizational Culture;
Gender;
Power and Influence;
Employees;
Attitudes
Mobasseri, Sanaz, William A. Kahn, and Robin J. Ely. "Racial Inequality in Organizations: A Systems Psychodynamic Perspective." Academy of Management Review (in press). (Pre-published online January 4, 2024.)
- 2011
- Working Paper
'Last-place Aversion': Evidence and Redistributive Implications
By: Ilyana Kuziemko, Ryan W. Buell, Taly Reich and Michael I. Norton
Why do low-income individuals often oppose redistribution? We hypothesize that an aversion to being in "last place" undercuts support for redistribution, with low-income individuals punishing those slightly below themselves to keep someone "beneath" them. In laboratory...
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Keywords:
Wages;
Surveys;
Wealth and Poverty;
Behavior;
Income;
Research;
Rank and Position;
Attitudes;
Personal Characteristics;
Economics
Kuziemko, Ilyana, Ryan W. Buell, Taly Reich, and Michael I. Norton. "'Last-place Aversion': Evidence and Redistributive Implications." NBER Working Paper Series, No. 17234, August 2011.
- 19 Sep 2012
- Research & Ideas
Book Excerpt: “The Architecture of Innovation”
commercializing a technology that belongs to the company. This attitude is shortsighted, as it neglects the fact that there is typically a long road between a promising technology and a viable product. Without an adequate share of the...
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- July 2011
- Teaching Note
Miles Everson at PricewaterhouseCoopers (TN)
By: Robert G. Eccles and Penelope Rossano
Teaching Note for 410062.
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- October 2005 (Revised January 2006)
- Case
Augusta National Golf Club Controversy, The (A)
By: Herman B. Leonard, Marc J. Epstein and Melissa Tritter
The prestigious Augusta National Golf Club's secret membership is widely believed to exclude women. When feminist advocate Martha Burk receives a mysterious list of "members," she must decide how best to use this information in her efforts to crack the glass ceiling....
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Keywords:
Partners and Partnerships;
Attitudes;
Decision Making;
Problems and Challenges;
Business and Stakeholder Relations;
Gender;
Non-Governmental Organizations;
Communication Strategy;
Sports Industry
Leonard, Herman B., Marc J. Epstein, and Melissa Tritter. "Augusta National Golf Club Controversy, The (A)." Harvard Business School Case 306-029, October 2005. (Revised January 2006.)
- 21 Dec 2015
- Op-Ed
Without Immigrants, We Wouldn't Have Google
not take this attitude for granted. We should let it thrive with this generation’s outsiders, regardless of place of origin, ethnic background, religion, or gender. They can help bring a new set of perspectives and contributions that will...
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- 25 Feb 2002
- Research & Ideas
MNCs in Asia: Investing in the Future
The unparalleled size of Asia's markets has always caught the eye of multinational corporations. More recently, as government policies and cultural attitudes in the region continue to evolve, the strategies of multinational companies have...
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Keywords:
by Julia Hanna
- September 2023
- Article
Corporate Purpose in Public and Private Firms
By: Claudine Gartenberg and George Serafeim
Analyzing data from approximately 1.5 million employees across 1,108 established public and private US companies, we find that the strength of employee beliefs related to purpose is weaker in public companies. Among public companies, those beliefs are stronger for...
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Keywords:
Purpose;
Corporate Purpose;
Culture;
Corporate Culture;
Public And Private Organizations;
Hedge Fund;
Executive Pay;
Corporate Governance;
Corporate Strategy;
Organizational Culture;
Mission and Purpose;
Employees;
Attitudes;
Executive Compensation;
Ownership
Gartenberg, Claudine, and George Serafeim. "Corporate Purpose in Public and Private Firms." Management Science 69, no. 9 (September 2023): 5087–5111.
- 02 Oct 2008
- What Do You Think?
Workout vs. Bailout: Should Government Take Advantage of the Buffett Effect?
attitudes toward these matters may help explain the reasoned responses to this month's questions, responses surprisingly devoid of emotion. Granted, the emphasis of the column was on how the Government should act, not whether. But...
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by Jim Heskett
- August 1997 (Revised December 1997)
- Case
Harassment at Work?
By: Lynn S. Paine and Dale Coxe
Presents three scenarios involving behavior that could arguably be called sexual harassment. The first scenario is set in a medical supply company in an unnamed emerging market region. The second is set in a New York-based securities firm. The third is set in a U.S....
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Keywords:
Working Conditions;
Organizational Culture;
Problems and Challenges;
Ethics;
Moral Sensibility;
Groups and Teams;
Crime and Corruption;
Attitudes;
Behavior;
Labor and Management Relations;
Medical Devices and Supplies Industry;
Financial Services Industry;
New York (city, NY);
United States
Paine, Lynn S., and Dale Coxe. "Harassment at Work?" Harvard Business School Case 398-001, August 1997. (Revised December 1997.)
- 11 Mar 2015
- Research & Ideas
How Do You Grade Out as a Negotiator?
the table. They also tend to be maximizers—a term put forth by Barry Schwartz, author of The Paradox of Choice, meaning they are always driving to win the best deal and rarely satisfied no matter how much they get. That attitude is...
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Keywords:
by Michael Blanding
- 27 Oct 2011
- Research & Ideas
Horrible Boss Workarounds
probably exceed their job descriptions. Not only is this attitude demoralizing for employees, but it discourages collaboration and idea sharing as well. For example, "there was one CEO of a company in the IT industry who kept...
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Keywords:
by Carmen Nobel
- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
people with the right attitude (one that fits with the organization's culture), and proper training and organization (often in teams). Financial targets are given no more or less emphasis than targets associated with employee and customer...
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Keywords:
by Jim Heskett