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- All HBS Web
(926)
- News (117)
- Research (615)
- Multimedia (6)
- Faculty Publications (322)
- 16 Feb 2010
- Research & Ideas
The Outside-In Approach to Customer Service
the one between coordination and cooperation. Coordination—the ability to work together—involves the alignment of "hard" phenomena: activities, processes, and information. Most companies begin with this and simply assume that... View Details
- 08 Jan 2019
- First Look
New Research and Ideas, January 8, 2019
Accordingly, this review provides a framework for optimizing efficiency in the cardiac cath lab. The authors outline a management method based on the Nadler-Tushman Congruence Model, a commonly used business tool by which a company can assess whether its key elements... View Details
Keywords: Dina Gerdeman
- 19 Sep 2023
- Blog Post
2023 Summer Internships in Business & Environment
modeling financial returns of customer DERs, such as behind-the-meter batteries and smart thermostats. Dennis' role prior to HBS was a Strategy Manger, Global Operations at Google. Nabig Chaudhry (MBA 2024, Section J), Summer Internship:... View Details
- Web
Business Fundamentals Course - CORe | HBS Online
effective pricing strategies Identify sources of competitive advantage through differentiation Evaluate the financial health of a business using financial statements Prepare and evaluate financial forecasts Who Will Benefit Professionals... View Details
- Web
Hiring at HBS: How Summer Interns Make an Impact at Emerson Collective - Recruiting
in an area of interest and working directly with a portfolio company. Projects are customized to align with company needs and students’ interests and experiences. “Students have a high degree of autonomy in selecting their market map... View Details
- Web
Online Entrepreneurship & Innovation Courses | HBS Online
& Clayton Christensen Strengthen your capacity to create winning strategies and bring innovations to market by discovering customer jobs to be done and aligning your business’s resources, processes, and... View Details
- Web
Online Business Essential Courses | HBS Online
discussions and drive strategic decision-making with this free guide. Access your free e-book Free Business Essentials Flowchart Which HBS Online Business Essentials Program Is Right for You? This flowchart will help you determine which HBS Online business essentials... View Details
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
years, information technology contributed to more complete knowledge about inventory status as well as more dependable transport. Both made a strategy with less safety stock more viable. The result, of course, was what came to be known as... View Details
- 25 Jun 2020
- Blog Post
Harvard Business School Class of 2021 Student Profiles
world and the business problems they were solving.” After the Chamber, she accepted a consulting position with Deloitte in Washington DC where she “worked in the strategy and analytics practice for public sector clients. I focused my work... View Details
- 09 May 2017
- What Do You Think?
Should Management Be Primarily Responsible to Shareholders?
align managers’ interests with those of shareholders), a reduction in the defenses against hostile takeovers (that typically increase short-term value for owners of the acquired company), increased merger and acquisition activity,... View Details
Keywords: by James Heskett
- 27 Sep 2011
- First Look
First Look: September 27
an honest, collective, and public conversation about their organization's alignment with espoused strategy and values. The research has identified a syndrome of six silent barriers to effectiveness and a... View Details
Keywords: Sean Silverthorne
- Teaching Interest
Leadership and Organizational Behavior (LEAD)
Professor Bernstein taught Leadership and Organizational Behavior (LEAD) from 2013-2016 (7 sections). This course focuses on how managers become effective leaders by addressing the human side of enterprise.
The course is divided into five modules:
- 10 Aug 2009
- Research & Ideas
High Commitment, High Performance Management
High Commitment High Performance: How to Build a Resilient Organization for Sustained Advantage explains why and how to align the two. "High commitment, high performance (HCHP) companies are firms designed and led by their founders or by... View Details
Keywords: by Martha Lagace
- 16 Jun 2015
- First Look
First Look: June 16, 2015
Business Review You Need an Innovation Strategy By: Pisano, Gary P. Abstract—Why is it so hard to build and maintain the capacity to innovate? The reason is not simply a failure to execute but a failure to articulate an innovation View Details
Keywords: Sean Silverthorne
- 12 Dec 2005
- Research & Ideas
Using the Law to Strategic Advantage
advantage of executive education opportunities to increase their business acumen. Q: How can managers ensure that legal strategy aligns with corporate strategy? A: Framing is critical here. There are legal... View Details
- Web
Leadership - Health Care
Health Care Initiative Leadership 1ms Robert S. Huckman Howard Cox Health Care Initiative Faculty Chair Professor Huckman teaches the second-year course in Operations Strategy and has taught HBS Executive Education programs and the... View Details
- 2016
- Working Paper
Pivoting Isn't Enough: Principled Pragmatism and Strategic Reorientation in New Ventures
By: Rory McDonald and Cheng Gao
New technology ventures often experience deviations from their original plans that oblige them to reorient in pursuit of better fit between their evolving products and target customers. Yet research is largely silent on how entrepreneurs explain and justify their... View Details
Keywords: Strategic Reorientation; Technology Entrepreneurship; Innovation; Product Development Processes; Organizational Adaptation; Qualitative Methods (General); Information Technology; Organizational Change and Adaptation; Communication; Entrepreneurship; Alignment; Innovation and Invention; Product Development
- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
One advantage of performance-based pricing is the often-mentioned alignment that can be achieved between the buyer's goals and the seller's goals. But, that is only part of the story. There are two other major advantages.... View Details
- 25 Nov 2008
- First Look
First Look: November 25, 2008
Shine, Stern & Partners) and the buyer (MINI USA) and asks them to develop a sales strategy and a buying strategy for advertising services. Purchase this case:... View Details
Keywords: Martha Lagace
- 23 Jul 2012
- Research & Ideas
The Power of Conversational Leadership
of which applies to a particular attribute of an organization. "Intimacy is about leadership," Groysberg explains. "Interactivity is about channels. Inclusion is about content. And intentionality is about goals, vision, and the strategy... View Details
Keywords: by Carmen Nobel