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- All HBS Web (672)
- Faculty Publications (140)
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- 13 Dec 2016
- First Look
December 13, 2016
unreliable, and crushingly expensive. There is no shortage of proposed solutions, but central to the best of them is the idea that health care needs more competition. In other sectors, competition improves quality and efficiency, spurs...
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Carmen Nobel
- 20 Nov 2012
- First Look
First Look: November 20
clients may be served by separate organizational units that are under common control and/or ownership. Second, a family of hybrid conflict polices has evolved that feature elements of the split account system long practiced in Japan,...
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Sean Silverthorne
- 12 Aug 2008
- First Look
First Look: August 12, 2008
Experiment 2 demonstrates that effects of indirect agency cannot be explained by perceived lack of foreknowledge or control on the part of the primary agent. Experiment 3 indicates that reflective moral judgment is sensitive to indirect...
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Sean Silverthorne
- 10 Sep 2007
- Research & Ideas
High Note: Managing the Medici String Quartet
world of the unexpected. Think of crisis management. It's very important in crisis management not to fall into a comfortable pattern because you may be misperceiving the data. Psychologists talk about the initial hypothesis problem: In a crisis, in your eagerness to...
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- 23 Dec 2002
- Research & Ideas
Setting the Stage: A Young Scholar at HBS
quality of one's research into the more traditional questions that business historians have focused on. For some time now many business historians have been moving beyond the walls of the firm to consider the social, political, and...
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- 26 Oct 2010
- First Look
First Look: October 26, 2010
consistent predictors of voting behavior. For the former, we estimate sharp measures that control for common characteristics of the network, as well as heterogeneous impacts of a common network characteristic across votes. For common seat...
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Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
workforce is not a quick fix to control costs or improve the quality of care. A poorly planned redesign can even result in increased costs and decreased quality. Changes in skill mix and role definitions...
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Sean Silverthorne
- 16 Jul 2013
- First Look
First Look: July 16
both the exchange and the acceptance of ideas-people really hear your message and become open to it. Cultivating warmth and trust also boosts the quantity and quality of novel ideas that are produced. The best way to gain influence is to...
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Anna Secino
- 28 Sep 2010
- First Look
First Look: September 28, 2010
Accounting & Economics (forthcoming) Abstract Based on extant literature, we review the positive theory of GAAP. The theory predicts that GAAP's principal focus is on control (performance measurement and stewardship) and that...
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Sean Silverthorne
- 19 May 2009
- First Look
First Look: May 19, 2009
parties and then decide whether to attempt to raise new capital, declare bankruptcy, or try to lead a controlled wind-down. The case explores crisis management, decisions by principals operating in the zone of insolvency, construction...
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Martha Lagace
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
class grew with large disposable income, and these foreign brands returned, it pushed the local brands to improve their quality and services. Competition rose and consumers benefitted. Q: So at this very fortunate time, Ranjan Kapur comes...
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- 01 Apr 2008
- First Look
First Look: April 1, 2008
behavior of a sample of online grocery shoppers over the course of a year. We compare the purchases customers make when redeeming a $10-off coupon they received from their online grocer with the purchases the same customers make when shopping without a coupon. View Details
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Martha Lagace
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
first, these operations eventually become profitable. The WDC would be a center of research and learning about the impact of business on poverty reduction. Q: In what ways could the World Development Corporation be better than other partnerships to improve View Details
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by Cynthia Churchwell
- 10 Oct 2007
- First Look
First Look: First Look: October 10
spending on groceries. Controlling for customer-fixed effects and other relevant variables, we find that grocery spending increases by $1.59 with the use of a $10-off coupon. In addition, even though the receipt of a $10-off coupon does...
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Martha Lagace
- 08 Dec 2003
- Research & Ideas
Is That Really Your Best Offer?
grievances? This article, the first in a series on negotiation dynamics, identifies six ways to more effectively separate fact from fiction at the bargaining table. The focus will be on the interactive quality of the process—specifically,...
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by Michael Wheeler
- 06 Sep 2005
- Research & Ideas
The Best Place for Retirement Funds
behavioral finance: How rational are individual investors? It touches on the quality of advice that investors get, and the relationships between investors and their financial advisers. As we potentially shift our Social Security system...
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by Ann Cullen
- 27 Sep 2004
- Research & Ideas
How Leaders Build Winning Streaks
is often a function of the quality of all the other people who stand beside them to exercise leadership. At Continental Airlines, Gordon Bethune gave the speeches and appeared in the Rodney Dangerfield "respect" videos, but he...
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by Rosabeth Moss Kanter
- 03 Mar 2008
- First Look
First Look: March 4, 2008
the model, we find that (i) the supply of long- relative to short-term bonds is positively related to the term spread, (ii) supply predicts positively long-term bonds' excess returns even after controlling for the term spread and the...
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Martha Lagace
- 18 Nov 2014
- First Look
First Look: November 18
offer a structural approach to answering this question, allowing for (1) reviewers to vary in stringency and accuracy, (2) reviewers to be influenced by existing reviews, and (3) product quality to change over time. Applying this approach...
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Sean Silverthorne
- 13 Oct 2010
- First Look
First Look: October 13, 2010
degree of coordination required in the relationship, and that the effect of dispute approach on resolution costs is moderated by the degree of power asymmetry between the parties. Thus, even after controlling for various attributes of the...
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Sean Silverthorne