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  • 09 Sep 2024
  • HBS Case

McDonald’s and the Post #MeToo Rules of Sex in the Workplace

job and getting banned from serving as an executive or director at any other company for five years. This consensual workplace relationship—forbidden under the iconic fast-food chain’s fraternization policy because of potential conflicts... View Details
Keywords: by Avery Forman; Food & Beverage
  • 01 May 2007
  • First Look

First Look: May 1, 2007

property development. A family member, Raymond Cheng, had narrowed the list of potential markets to Singapore, Malaysia, Indonesia, and Vietnam. Notwithstanding a history of instability and conflict and substantial government control of... View Details
Keywords: Sean Silverthorne
  • June 2018
  • Case

Candor at Clever

By: Ethan Bernstein and Om Lala
Clever, a high-growth EdTech company based in San Francisco, had grown quickly in market share and headcount. As with many high-growth companies, however, early employees (many of whom had never managed people before) had been given the opportunity to manage teams, and... View Details
Keywords: Performance Feedback; Talent Development And Retention; Talent Management; Feedback; Difficult Conversations; Radical Candor; Scaling Start-ups; Scaling And Growth; Developing Effective Managers; Effective Managers; First-time Managers; Kim Scott; Clever; Bay Area; Silicon Valley; Interpersonal Communication; Talent and Talent Management; Human Resources; Leadership Development; Management Practices and Processes; Management Skills; Management Style; Organizations; Organizational Culture; Performance Evaluation; Conflict and Resolution; Technology Industry; Education Industry; San Francisco; United States
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  • 10 May 2016
  • First Look

May 10, 2016

prowess. This narrative stresses that Britannica’s management faced organizational diseconomies of scope between supporting lines of business in the old and new markets, which generated internal conflicts. These View Details
Keywords: Carmen Nobel
  • 19 May 2009
  • First Look

First Look: May 19, 2009

businesses that have passed through the high growth stage can continue to deliver the resources, capabilities, and platforms needed to fuel the emerging opportunities of the future. This business lifecycle view of innovation requires new leadership and View Details
Keywords: Martha Lagace
  • 16 Nov 2020
  • Research & Ideas

Transitions of Power Are Difficult. What Joe Biden and Other Incoming Leaders Need to Know.

should immediately reflect their priorities for their daily lives. Silverthorne: Given how ingrained group conflict is, is divisiveness and thus decline inevitable—or is there hope? Kanter: A classic social science experiment at a boys’... View Details
Keywords: by Sean Silverthorne
  • 01 Dec 2016
  • News

Alumni Books of 2016

kind of generosity. Royalties from this book go to Christian ministries focused on spreading the Gospel and providing for those in need. Global Risk Agility and Decision Making: Organizational Resilience in the Era of Manmade Risk by... View Details
  • 01 Sep 2008
  • News

Building a Better MBA

experts in ethics, law, finance, accounting, and organizational behavior, aims to give students an analytical framework for thinking about tough, contemporary business issues by combining economic, legal, and ethical perspectives and... View Details
Keywords: Roger Thompson; Colleges, Universities, and Professional Schools; Educational Services
  • January 2024 (Revised June 2024)
  • Case

School of Rock: Tuning into Structured Empowerment (A)

By: Tatiana Sandino, Jeffrey Rayport, Samuel Grad and Stacy Straaberg
In summer 2021, School of Rock was a youth-oriented music education company with 291 franchise- and company-owned schools globally. Before CEO Rob Price’s hire in 2017, School of Rock’s nonconformist rock ‘n’ roll culture led to variability in teaching styles,... View Details
Keywords: Business Growth and Maturation; Business Plan; Change Management; Transformation; Communication Strategy; Decisions; Curriculum and Courses; Teaching; Employee Relationship Management; Knowledge Sharing; Leadership Style; Business or Company Management; Growth and Development Strategy; Management Style; Marketing Strategy; Mission and Purpose; Organizational Change and Adaptation; Organizational Culture; Organizational Structure; Franchise Ownership; Performance Expectations; Performance Improvement; Strategic Planning; Attitudes; Conflict Management; Corporate Strategy; Applications and Software; Technology Adoption; Education Industry; Music Industry; Massachusetts; United States
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  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

cross-disciplinary perspective. The course, developed by faculty experts in ethics, law, finance, accounting, and organizational behavior, aims to give students an analytical framework for thinking about tough, contemporary business... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 01 Dec 2015
  • News

Alumni and Faculty Books for December 2015

will drive organizational success and provide innovative growth opportunities for both the business and the individual. Based on her more than thirty years at Chick-fil-A, most of which have been spent as vice president of corporate... View Details
  • 10 Apr 2018
  • First Look

First Look at New Research, April 10, 2018

indicate that patient demand is relatively unimportant in explaining variations. Physician organizational factors matter, but the most important factor is physician beliefs about treatment. In Medicare, we estimate that 35% of spending... View Details
Keywords: Sean Silverthorne
  • 30 Nov 2017
  • News

Happy Meals (Are Here Again)

included everything from international political conflicts to “an increasingly competitive marketplace.” Most observers assumed this latter challenge was a sign of America’s changing tastes—that the fast-casual, more ingredient- conscious... View Details
Keywords: Dan Morrell; photographed by Saverio Truglia
  • 21 Feb 2017
  • First Look

First Look at New Research: February 21

“linguistic expats” who live in their home country yet have to give up their native language in the workplace; “cultural expats” or native speakers of the lingua franca who struggle with organizational values that are more easily... View Details
Keywords: Carmen Nobel
  • 23 Aug 2016
  • First Look

August 23, 2016

Number 6: Consideration of ESG factors might create a conflict with fiduciary duty for some investors. Reality: Many ESG factors have been shown to have positive correlations with corporate financial performance and value, prompting ERISA... View Details
Keywords: Sean Silverthorne
  • 24 Sep 2013
  • First Look

First Look: September 24

By: Gil, Nuno, and Carliss Y. Baldwin Abstract—We argue that a design commons can be an advantageous organizational form under two salient conditions: 1) high "subtractability" because different claimants have mutually exclusive... View Details
Keywords: Sean Silverthorne
  • 19 Jun 2007
  • First Look

First Look: June 19, 2007

Intrapersonal Conflict Authors:Katherine L. Milkman, Todd Rogers, and Max H. Bazerman Abstract We report on a field study demonstrating systematic differences between how people anticipate preferences and their subsequent preferences. We... View Details
Keywords: Martha Lagace
  • 06 Mar 2012
  • First Look

First Look: March 6

and Michael W. Toffel Abstract Mandatory information disclosure regulations seek to create institutional pressure to spur performance improvement. By examining how organizational characteristics moderate facilities' responses to a... View Details
Keywords: Sean Silverthorne
  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

Gender Inequality: The Work-family Narrative as a Social Defense Against 24/7 Work Culture By: Padavic, Irene, R. Ely, and Erin M. Reid Abstract—It is widely accepted that the conflict between women’s family obligations and professional... View Details
Keywords: Dina Gerdeman
  • 29 Oct 2013
  • First Look

First Look: October 29

as organizational effectiveness. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=13-063.pdf   Cases & Course Materials Harvard Business School Case 214-005 Stock Pitching at Freelin Capital No abstract... View Details
Keywords: Sean Silverthorne