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    Robert Simons

    Robert Simons is a Baker Foundation Professor at Harvard Business School. For over 35 years, Simons has taught accounting, management control, and strategy execution courses in both the Harvard MBA and Executive Education Programs. For 2023/24, he is... View Details

    • February 1989 (Revised October 1994)
    • Case

    Asahi Breweries Ltd.

    By: Malcolm S. Salter
    Focuses on competitive repositioning, organizational renewal, and personal leadership. Describes how Asahi Breweries was faced with a major capacity expansion decision after succeeding in increasing market share dramatically in the traditionally stable Japanese beer... View Details
    Keywords: Competitive Strategy; Expansion; Leadership; Organizational Structure; Product Launch; Management Teams; Business or Company Management; Marketing Strategy; Supply Chain Management; Mission and Purpose; Food and Beverage Industry; Japan
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    • 23 Jun 2003
    • Research & Ideas

    Psychology, Pathology, and the CEO

    industrial and energy services—and was close to defaulting on its financial obligations. Some managers felt the company was also bankrupt in terms of ideas. There was insufficient communication across the company, including few common... View Details
    Keywords: by Rosabeth Moss Kanter
    • June 2006 (Revised January 2007)
    • Case

    e-Types A/S

    A successful young design firm faces a difficult decision: whether to compromise its creative values to win a big job. The client brief is very conservative. The company is pretty sure it can win the design competition, but the design staff hates what they think they... View Details
    Keywords: Business Model; Mission and Purpose; Value Creation; Creativity
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    • 25 Aug 2020
    • Blog Post

    Hikma Health + HBS MBAs Crowdsource Largest County-Level COVID-19 Dataset

    well as a corresponding interactive map for empowering the public to directly interact with raw COVID-19 data. We caught up with project lead, Cray Noah (MD/MBA 2022) and one of the student volunteers,... View Details
    • 2012
    • Case

    Robert Whelan and the Student Loan Crisis (A)

    By: Rosabeth M. Kanter and Olivia Leskinen
    Robert Whelan and the Student Loan Crisis (A) 2009 AL Fellow Bob Whelan developed an idea with partners that was a seed before his fellowship year and seemed to address a significant national challenge - college financing - with a creative concept and experience from... View Details
    Keywords: Innovation; Entrepreneurs; Leadership Skills; Student Loan Crisis; Student Loans; Students; Low-income; Postsecondary Education; Debt-free; Income-share Agreements; ISA; College; Master’s Degree; Google; Purdue Research Foundation; Kanter’s Law; Elida Gonzalez; 13th Avenue; Ed Lowry; Flexibility; National Student Debt Jubilee Project; Fundraising; Difficult Middles; Investing In Student Success Act Of 2014; State Engagement; State Level; Pay It Forward; Student Movement; Tuition; Financing College; Change Management; Entrepreneurship; Innovation and Invention; Leadership; Education; Higher Education; Financing and Loans; Social Enterprise
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    • June 1998 (Revised August 2001)
    • Case

    Wells Fargo Online Financial Services (A)

    By: Robert S. Kaplan and Nicole Tempest
    Wells Fargo, the industry leader in electronic banking, has implemented a Balanced Scorecard in its online financial services group (OFS) to track and measure performance. The OFS group develops and supports services that allow existing and future banking customers to... View Details
    Keywords: Balanced Scorecard; Internet and the Web; Corporate Entrepreneurship; Corporate Strategy; Performance Evaluation; Finance; Change; Situation or Environment; Measurement and Metrics; Banking Industry; Financial Services Industry
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    • March 1987 (Revised October 1993)
    • Case

    Au Bon Pain: The French Bakery Cafe, The Partner/Manager Program

    By: W. Earl Sasser
    In recent years, Au Bon Pain (ABP), a chain of upscale French bakeries/sandwich cafes based in Boston, confronted a set of human resource problems endemic to the fast food industry (i.e., a labor shortage which made it difficult to attract and maintain quality crew... View Details
    Keywords: Motivation and Incentives; Managerial Roles; Retention; Employees; Performance Improvement; Recruitment; Problems and Challenges; Compensation and Benefits; Food and Beverage Industry; Service Industry; Boston
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    • August 2017
    • Article

    Teaching Versus Living: Managerial Decision Making in the Gray

    By: Eugene F. Soltes
    Preparing students for the consequential ethical decisions that they will face in their careers is among the most difficult tasks of management education. I describe some of these challenges based on my book Why They Do It: Inside the Mind of the White-Collar... View Details
    Keywords: Ethics; Organizational Culture; Business Education
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      Jenny Wang

      Jenny Shan Wang is a doctoral student in the Technology and Operations Management program at Harvard Business School (HBS). She is broadly interested in interpretable machine learning (ML), identity and inequality, and improving existing methods... View Details
      • April 2006
      • Module Note

      Asset Allocation: A Half-Course Module Note

      By: Luis M. Viceira
      Provides an overview of the main ideas and structure of a 15-session module on long-term asset allocation designed for MBA graduate students and investment professionals. This module is taught as part of a full-length, 30-session elective class on investment management... View Details
      Keywords: Asset Management; Investment; Decisions; Management; Management Analysis, Tools, and Techniques; Teaching; Theory
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      • 12 PM – 1 PM EDT, 19 Sep 2017
      • Webinars: Career

      Navigate Conflict and Build Stronger Relationships at Work

      Every day at work we navigate competing interests, clashing personalities, and limited time and resources. The most effective leaders know how important it is to be able to navigate difficult conversations and work through conflict to improve our relationships. View Details
      • June 2012
      • Article

      Leadership Is a Conversation

      By: Boris Groysberg and Michael Slind
      Globalization and new technologies have sharply reduced the efficacy of command-and-control management and its accompanying forms of corporate communication. In the course of a recent research project, the authors concluded that by talking with employees, rather than... View Details
      Keywords: Employees; Management Style; Interpersonal Communication; Leadership; Cooperation; Partners and Partnerships
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      • January 2023
      • Article

      Social Networks, Ethnicity, and Entrepreneurship

      By: William R. Kerr and Martin Mandorff
      We study the relationship between ethnicity, occupational choice, and entrepreneurship. Immigrant groups in the United States cluster in specific business sectors. For example, Koreans are 34 times more concentrated in self-employment for dry cleaning than other... View Details
      Keywords: Self-employed; Occupation; Entrepreneurship; Ethnicity; Immigration; Networks
      Related
      • 03 Jun 2015
      • Working Paper Summaries

      Business Models--Nature and Benefits

      Keywords: by Ramon Casadesus-Masanell & John Heilbron
      • September 2003 (Revised March 2004)
      • Compilation

      PEARL Project, The: Work Patterns at Ditto (A)

      By: Leslie A. Perlow
      Describes life on a product development team, the behaviors that are rewarded, and the difficult tradeoffs members often have to make as a result. This is a rewritten version of an earlier case. View Details
      Keywords: Product Development; Time Management; Groups and Teams; Work-Life Balance; Motivation and Incentives; Information Technology Industry
      Related
      • 14 Apr 2014
      • Research & Ideas

      Difficulties for Women Bridging Racial, Generational, and Global Divides

      one reader in the comments section of Oprah.com. "Oprah—you should be ashamed of yourself!" “Let's replace our judgment with curiosity” Among scholars, it's called "intersectionality"—the obvious yet complex idea that gender interacts... View Details
      Keywords: by Carmen Nobel
      • 04 Aug 2021
      • News

      Will Remote Workers Get Left Behind in the Hybrid Office?

      • January 2005 (Revised July 2010)
      • Case

      Anne Mulcahy: Leading Xerox through the Perfect Storm (A)

      By: William W. George and Andrew N. McLean
      In 2000, Xerox faces bankruptcy amid a liquidity crisis, collapsed profitability, and an expanding SEC investigation. Traces the career and leadership development of Anne Mulcahy, a former sales executive unexpectedly named COO of the beleaguered company as a last... View Details
      Keywords: Organizational Change and Adaptation; Leadership; Financial Liquidity; Organizational Culture; Crisis Management; Insolvency and Bankruptcy; Gender; Corporate Governance
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      • August 2002 (Revised August 2002)
      • Case

      Raiser Senior Services--The Stratford (A)

      By: H. Kent Bowen and Alison Berkley Wagonfeld
      Focuses on modifying operations to increase profitability at an upscale senior care facility in California. Jennifer Raiser, president of Raiser Senior Services, opened the Stratford in 1992 as a high-end, continuing-care retirement community. Ten years later, the... View Details
      Keywords: Cost Management; Profit; Saving; Health Care and Treatment; Age; Management Teams; Problems and Challenges; Ethics; Legal Liability; Business Growth and Maturation; Health Industry; Service Industry; California
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