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Show Results For
- All HBS Web
(844)
- News (133)
- Research (517)
- Events (4)
- Multimedia (1)
- Faculty Publications (104)
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- 11 Dec 2018
- First Look
New Research and Ideas, December 11, 2018
launch a new blockchain currency to facilitate financial services for unbanked and underbanked customers in emerging markets via their smartphone. Santos had to decide whether to go forward with the new plan despite regulatory risk,... View Details
Keywords: Dina Gerdeman
- 05 Apr 2016
- First Look
April 5, 2016
unprofitable Sakai manufacturing plant. This case explores the dynamics of the deal and specifically focuses on valuation of the investment in the Sakai plant as well as the structure of the deal. It presents a vehicle by which to... View Details
Keywords: Sean Silverthlorne
- 31 May 2011
- First Look
First Look: May 31
case recounts Chegg's history from its origins as a distant competitor to Craigslist in college classified listings through a pivot into textbook rental followed by a period of explosive growth. Resulting challenges in scaling warehouse operations, View Details
Keywords: Sean Silverthorne
- 29 Jun 2015
- HBS Case
Consumer-centered Health Care Depends on Accessible Medical Records
2,000 data points on each of its 2.2 million patients, including clinical data, medication use, education, socioeconomic factors, and consumer spending information to segment patients into groups, such as "high risk of cancer," so these segments can receive... View Details
- 27 Jun 2017
- First Look
First Look at New Research and Ideas, June 27
evidence consistent with market participants perceiving staggered boards to be value reducing. Amihud and Stoyanov (2016) (AS2016) contests these findings, reporting some specifications under which the results are not statistically... View Details
Keywords: Sean Silverthorne
- 13 May 2014
- First Look
First Look: May 13
maintaining a long-term strategic plan is of value in thwarting such investors. Executives and directors are advised to analyze their corporations from the point of view of an activist investor, to create harmony within the board of directors, and to measure... View Details
Keywords: Sean Silverthorne
- 22 May 2007
- First Look
First Look: May 22, 2007
Language Authors:Jerry Green and Laurence J. Kotlikoff Abstract A century ago, everyone thought time and distance were well-defined physical concepts. But neither proved absolute. Instead, measures/reports of time and distance were found to depend on one's reference... View Details
Keywords: Martha Lagace
- 30 Mar 2010
- First Look
First Look: March 30
G. GoldbergHarvard Business School Case 310-086 Oracle's proposed acquisition of Sun was on a fast track until the EC's antitrust concerns about open-source MySQL ignited a transatlantic war of words delaying the deal. Sun's performance suffered and its View Details
Keywords: Sean Silverthorne
- 23 May 2016
- Research & Ideas
A Little Understanding Motivates Copyright Abusers to Pay Up
enforce, they are going to frustrate their photographers,” says Mortimer, speaking with Luo at a recent faculty seminar at HBS. “On the other hand, if they go after infringers in the wrong way, they may upset their customer base.” For... View Details
- 19 Sep 2012
- Research & Ideas
Funding Innovation: Is Your Firm Doing it Wrong?
Perkins and Apple to invest in companies that would develop apps for the iPhone. The result: a critical mass of applications for Apple's App Store, which today boasts some 700,000 iPhone and iPad applications and 400 million customer... View Details
Keywords: by Carmen Nobel
- 28 Aug 2006
- Research & Ideas
Online Match-Making with Virtual Dates
missing." What's missing is that subtle, essential information that emerges when you actually meet someone. Enter Virtual Dates, the solution they propose to improve online dating services. Making The Connection Here's how it works: After two dating-service View Details
- 03 Apr 2007
- First Look
First Look: April 3, 2007
to their reliable software and responsive customer service. The company had achieved this growth without the help of any outside financing. The five co-founders of eCW, who treated each other like an extended family, invested years of... View Details
Keywords: Martha Lagace
- 03 Sep 2013
- First Look
First Look: September 3
new product (curled metal pile driver pads) that, in field tests, delivers customer benefits that are many times SML's manufacturing costs. Jonathan Lee and Alex Tan of SML's Engineered Products Division are responsible for formulating a... View Details
Keywords: Sean Silverthorne
- 20 Jul 2010
- First Look
First Look: July 20
of industry applications and geographic locations in the 1990s, and most recently to infrastructure finance in the 2000s. The third section provides a statistical overview of project-financed investment over the last five years (2005 to 2009) and looks at industry,... View Details
Keywords: Martha Lagace
- 10 Jun 2014
- First Look
First Look: June 10
to 67.5% of standard. Customers who observed employees engaged in labor perceived greater effort, appreciated that effort, and valued the service more. Employees who observed customers felt more appreciated... View Details
Keywords: Sean Silverthorne
- 25 Sep 2007
- First Look
First Look: September 25, 2007
will in fact homogenize consumption patterns, and a few superstar products will emerge as winners in the market place. In this study, using two large customer transactions data sets obtained from an online music service and an online DVD... View Details
Keywords: Martha Lagace
- 07 Jun 2017
- Research & Ideas
How an African History Scholar Became a Modern Righter of Wrongs
it’s someone in the History Department trying to make sense of the past, or somebody trying to do customer research on widgets in South Africa.” One of the key components of the FIELD course is contextual intelligence—the ability to apply... View Details
Keywords: by Carmen Nobel
- 14 Mar 2017
- First Look
First Look at New Research, March 14
in Somerville, Massachusetts, Formlabs manufactures 3D printers used to print everything from prototypes and models to jewelry, dental, and sculpture molds. As Formlabs prepares to ship its latest model, the Form 2, Head of Customer... View Details
Keywords: Sean Silverthorne
- 15 Jan 2013
- First Look
First Look: January 15
firm characteristics in understanding variations in the corporate governance practices of firms in emerging economies. Using panel data and a number of model specifications we shed new light on this debate. We find that firm... View Details
Keywords: Sean Silverthorne
- 22 Jun 2021
- Research & Ideas
The COVID-19 Mutiny: When Teams Leave and Take Their Clients
retention, and performance; bad ones have a correspondingly negative effect. Good management is about a specific set of behaviors that hold constant across industries, functions, and national cultures—specifically, these, from Google’s... View Details