Publications

Arthur I Segel

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Keywords: federal government; real estate

29 Mar 2022
Book

5 Qualities That Help Companies Thrive for Decades—Even Centuries

try and sell a new culture. A bunch of [Indian businesses leaders] recognize the problem and are trying to do that.” 5. The businesses fight corruption, even if they aren’t always successful India routinely... View Details

Keywords: by Sean Silverthorne

Video Clips - Creating Emerging Markets

January 2020
Article

The Impact of Mass Shootings on Gun Policy

By: Michael Luca, Deepak Malhotra and Christopher Poliquin

There have been dozens of high-profile mass shootings in recent decades. This paper presents three main findings about the impact of mass shootings on gun policy. First, mass shootings evoke large policy responses. A single mass shooting leads to a 15% increase in the... View Details

Keywords: Gun Violence; Gun Policy; Crime and Corruption; Governance; Policy; United States

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28 Nov 2023
Book

Economic Growth Draws Companies to Asia. Can They Handle Its Authoritarian Regimes?

authoritarian regime organizes its institutions or informal practices to serve the productive interests of business, and mutual endangerment, whereby economic elites and political elites are mutually... View Details

Keywords: by Sean Silverthorne

10 Oct 2023
Research & Ideas

In Empowering Black Voters, Did a Landmark Law Stir White Angst?

As another election season approaches, American politics feels more polarized than ever, with racial tensions flaring in an uncertain economy. And a recent study parsing newly available data shows how a landmark Civil Rights-era law may... View Details

Keywords: by Rachel Layne

07 Mar 2023
HBS Case

ChatGPT: Did Big Tech Set Up the World for an AI Bias Disaster?

images. In 2017, Gebru took this research a step further. She used AI to not only identify vehicle makes in Google Street View images, but connect them to demographic, crime, and voting data. For example, more Buicks meant more Black... View Details

Keywords: by Scott Van Voorhis; Technology

June 2020
Case

Recovering Trust After Corporate Misconduct at Wells Fargo

By: Suraj Srinivasan and Jonah S. Goldberg

The case describes widespread misconduct at Wells Fargo Community Bank in the period leading up to 2017 and the company’s subsequent attempts to improve internal controls, company culture, and corporate governance. The case examines the potential causes of large scale... View Details

Keywords: Corporate Misconduct; Internal Controls; Banks and Banking; Crime and Corruption; Corporate Governance; Organizational Culture; Governance Compliance; Management Systems; Organizational Change and Adaptation; Performance Improvement; Governing and Advisory Boards

Africa - Global

2024 Case Ashesi University: The Journey from Vision to Reality By: Ranjay Gulati and Caroline de Lacvivier In 1997, Patrick Awuah had a dream: to bring liberal arts education to Ghana. Amid the country’s declining economy View Details

29 Oct 2012
Research & Ideas

Are You Paying a Tip--or a Bribe?

tipping and corruption is counterintuitive in the United States. But there is a fuzzy line between the two." Countries with higher rates of tipping behavior also tended to have higher rates of View Details

Keywords: by Dina Gerdeman

January 2008 (Revised January 2009)
Case

The Armstrong Investigation

By: David Moss and Eugene Kintgen

In the early 20th century, public outrage at certain life insurance practices led to an investigation in New York State that threatened to curtail growth in the industry. Charles Evans Hughes guided the four-month-long Armstrong Investigation, which made startling... View Details

Keywords: Crime and Corruption; Annuities; Insurance; Governing Rules, Regulations, and Reforms; Insurance Industry; New York (state, US)

Policies - MBA

Civil Rights, U.S. Department of Education, J. W. McCormack POCH, Room 222, Post Office Square, Boston, MA 02109-4557. Annual Security and Fire Safety Report Availability The University is required by federal law (The Jeanne Clery... View Details

Topics - HBS Working Knowledge

Derivatives and Swaps (1) Credit (8) Crime and Corruption (43) Crisis Management (51) Cross-Cultural and... View Details

20 Dec 2010
Research & Ideas

Panama Canal: Troubled History, Astounding Turnaround

motivation was a defensive American nationalism, not American national defense. Q: What role did the corrupt governments of dictators Torrijos and Noriega play in the handover of the canal back to the... View Details

Keywords: by Sarah Jane Gilbert; Transportation

09 Aug 2018
Cold Call Podcast

Two Million Fake Accounts: Sales Misconduct at Wells Fargo

Keywords: Re: Suraj Srinivasan; Banking; Financial Services

30 Jul 2018
Research & Ideas

Why Ethical People Become Unethical Negotiators

quirky with Madoff, but [they] didn’t bother to find out what was going on,” Bazerman says. “If we’re busy and life is good and we’re making money ourselves, we act like we don’t notice something is... View Details

Keywords: by Dina Gerdeman

04 Sep 2001
Research & Ideas

Is Government Just Stupid? How Bad Decisions Are Made

In "You Can't Enlarge the Pie," the authors argue that barriers to effective government decision making result in poor decisions about critical issues like the environment, organ transplants, and energy policy. Why? Because... View Details

Keywords: by Max H. Bazerman, Jonathan Baron & Katherine Shonk

February 2000 (Revised August 2000)
Case

Microsoft Latin America

By: Robert S. Kaplan, Alberto Ballve and Antonio Davila

Mauricio Santillan, regional vice president for the Latin American division of Microsoft, has introduced a new performance measurement system to help his country managers formulate and control strategy. Microsoft Latin America's priorities are rolling out of an... View Details

Keywords: Balanced Scorecard; Applications and Software; Emerging Markets; Crime and Corruption; Motivation and Incentives; Management Skills; Global Strategy; Strategy; Information Technology Industry; Latin America