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All HBS Web
(901)
- News (118)
- Research (690)
- Events (2)
- Multimedia (1)
- Faculty Publications (260)
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- 16 Sep 2014
- First Look
First Look: September 16
dangerous, illegal, and unethical behavior at supply chain factories. But little is known about what influences auditors' ability to identify and report poor supplier conduct. We find evidence that private supply chain auditors' reporting...
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Sean Silverthorne
- 03 Dec 2008
- What Do You Think?
Can Housing and Credit be “Nudged” Back to Health?
for another ... we have no choice but to let things be as they will, no matter how ludicrous and painful, until the understanding becomes knowledge." Tom Dolembo put it this way: "Nudge this back? Never ... As dumb as we are, we the people have learned that...
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by Jim Heskett
- 03 Nov 2009
- First Look
First Look: Nov. 3
http://www.hbs.edu/research/pdf/07-100.pdf Nameless + Harmless = Blameless: When Seemingly Irrelevant Factors Influence Judgment of (Un)ethical Behavior (revised) Authors:Francesca Gino, Lisa L. Shu, and Max H. Bazerman Abstract People...
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Martha Lagace
- 19 Apr 2016
- First Look
April 19, 2016
borrowers likely involve fewer monitoring tools and weaker control rights. We evaluate these explanations of cov-lite contract provisions in a large sample of U.S. loans for the 2001–2014 period. Consistent with creditor-driven explanations for cov-lite issuance, we...
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Sean Silverthorne
- 20 Nov 2012
- First Look
First Look: November 20
U.S. Census of Services for 1982-2007, we find agencies are more likely to unbundle with increasing size, diversification, and higher media prices and less likely with increasing age, larger media volume, and an interaction between media...
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Sean Silverthorne
- 30 Mar 2003
- Research & Ideas
How Your Employees and Customers Drive a New Value Profit Chain
same. Allocating resources to retain the most profitable and to induce customer behaviors that lead to greater profitability is the key to survival. Typically, 20 percent of the customers or clients are producing 80 percent of the...
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by Manda Mahoney
- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
retailers’ annual sales, so it is a critical time to get retail execution right. Dynamic pricing strategies must be carefully executed to maximize margins while driving volume. Inventory turns must be carefully monitored so that physical...
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- 09 Aug 2016
- First Look
August 9, 2016
forthcoming Organizational Behavior and Human Decision Processes Managing Perceptions of Distress at Work: Reframing Emotion as Passion By: Wolf, Elizabeth Baily, Jooa Julia Lee, Sunita Sah, and Alison Wood Brooks Abstract—Expressing...
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Sean Silverthorne
- 06 Apr 2009
- Research & Ideas
Cheers to the American Consumer
more than most. What they own, how they dress, what they do. In other words, their consumption behavior becomes an important signaling device to attract efficiently the right set of new friends and acquaintances. It's not so much a matter...
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by John Quelch
- 25 Nov 2014
- First Look
First Look: November 25
field research methods, this paper connects these achievements to bureaucratic norms, unwritten rules within the state that guide the behavior of public officials and structure their relations with civic agencies outside the state....
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Carmen Nobel
- 27 May 2020
- Research & Ideas
What South Korea Teaches the World About Fighting COVID
pollution. However, in late February, South Korea had encountered problems with its mask supply. As the number of confirmed cases increased, many Koreans vigorously sought out face masks. As a result, the price of masks skyrocketed to as...
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- 23 Apr 2014
- HBS Case
Are Electronic Cigarettes a Public Good or Health Hazard?
shareholders," says Quelch. "Meaning they'll be able to manipulate prices in order to control the speed with which tobacco users migrate to e-cigarette brands." That means that electronic cigarettes, which are now...
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- 01 Dec 2003
- What Do You Think?
Is This the Twilight Era for the Managed Mutual Fund?
prohibiting others from doing so, presumably in return for favors. Some favored international funds managers with investments spread across time zones who have a continuing stream of fresh investment information participate in after-hours "arbitrage" trading...
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by James Heskett
- 09 Jun 2009
- First Look
First Look: June 9
potential approaches to establishing evidence of social influence in partially endogenous networks, and they may be especially persuasive in combination. Download the paper: http://www.hbs.edu/research/pdf/09-136.pdf Technology Innovation and Diffusion as Sources of...
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Martha Lagace
- 24 Jul 2018
- First Look
New Research and Ideas, July 24, 2018
postadoption behavior varies depending on customer acquisition method and dynamic states. At the total usage level, in one context (an annotation and note-taking service), customers who heard about the service through search and...
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Dina Gerdeman
- 07 Sep 2011
- First Look
First Look: Sept. 7
non-performing loans and loan allowances, low bank share prices and tight monetary policy. The bank-to-bond substitution can only be measured for firms with access to bond markets. However, we show that this substitution View Details
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Sean Silverthorne
- 17 Jun 2016
- Op-Ed
Companies Need to Start Marketing Security to Customers
behavior would not sit well at the annual industry association meeting and your holier-than-thou superiority claim might tempt fate and attract a terrorist attack. If anything, safety is downplayed as pre-flight instructions to airline...
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- 02 Mar 2015
- Research & Ideas
‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat
the products they are interested in purchasing online. This makes them less likely to browse, research, and compare prices across brick-and-mortar locations, and thus shoppers visit fewer stores per trip, resulting in a decline in overall...
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- 22 Apr 2014
- First Look
First Look: April 22
we propose that the greater self-insight they are attributed leads spontaneous thoughts to exert a greater impact on attitudes and behavior than similar deliberate thoughts. Compare a wife's thought of a former lover while perusing her...
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Sean Silverthorne
- 26 Nov 2013
- First Look
First Look: November 26
amplify investors' chasing of past returns rather than facilitate the processing of useful information in fund portfolios. Fund managers exploit this behavior by purchasing media-covered past winners at reporting dates, a strategy most...
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Sean Silverthorne