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Show Results For
- All HBS Web
(6,117)
- People (17)
- News (1,308)
- Research (3,838)
- Events (41)
- Multimedia (62)
- Faculty Publications (2,126)
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
Managing Churn to Maximize Profits with Aurélie Lemmens, an associate professor at the Tilburg School of Economics and Management. They propose a new method to target customers that potentially boosts a company's profits in a big way—by... View Details
- 02 Dec 2009
- What Do You Think?
Should Immigration Policies Be More Welcoming to Low-Skilled Workers?
attractive to potential immigrants. In the U.S., a country with an estimated 9 to 11 million undocumented immigrants, the issue promises to resurface in the coming months. And who knows? Given China's growth, aging population, and View Details
Keywords: by Jim Heskett
- 25 Apr 2018
- Research & Ideas
We May Have Taken Too Much Credit for Easing Workplace Segregation
since 1980, that company has become more diverse over time, potentially due to improved HR policies, changes in hiring practices, and other efforts to diversify the workforce,” Koning says. “But our economy is not only made up of... View Details
Keywords: by Dina Gerdeman
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
registered users, almost a third of the country’s adults, within 18 months. Lesson 5: Earn consumer trust One critical component to the success of any mobile money venture is building consumer trust, a challenge tough to overcome in many developing countries where... View Details
- 12 Nov 2013
- First Look
First Look: November 12
reverse auction. In the case, GSK is hit with a potentially devastating suit and must hire a firm in time to respond. The recently hired managing attorney, Sophia Keating, grapples with GSK's approach. The GSK veterans assure her that the... View Details
Keywords: Sean Silverthorne
- 15 Nov 2010
- Lessons from the Classroom
Connecting Goals and Go-To-Market Initiatives
valuations and growth options. A key to meeting growth potential is eliminating the gulf between big-picture strategy and day-to-day field execution. It's often the most difficult part of implementation because you're dealing with a... View Details
- 07 Apr 2003
- Research & Ideas
How the U.S. Army Develops Leaders
high turnover, waning commitment, missed recruiting goals, and officer retention nightmares. By studying the development of professional identity over time within the Army's career structure, we hoped to identify a conceptual leverage point View Details
Keywords: by Martha Lagace
- 02 Jan 2001
- Research & Ideas
Gurus in the Garage
as a master craftsman, not as an apprentice. Guild members depend on one another to prequalify potential entrepreneurs. Every hour that a guild member spends reviewing an investment risk represents a deposit in the bank. "I could... View Details
Keywords: by Dorothy Leonard & Walter Swap
- 23 May 2000
- Research & Ideas
The Emerging Art of Negotiation
It's easy to come up with a recipe for disaster when the subject is negotiation. As in chess, once you sit down at the table every move counts. So many factors compete to undermine an optimal settlement: the emotions of both participants; the View Details
Keywords: by Martha Lagace
- 08 Nov 2024
- Op-Ed
How Private Investors Can Help Solve Africa's Climate Crisis
has quantified the reduction in health care costs from bad outcomes related to automobile pollution. And they have also quantified the time benefit, finding that the BRT so far has reduced a 90-minute trip to 45 minutes. With a projected average of 300,000 boardings... View Details
- 01 Sep 2024
- News
The Exchange: Lessons from the Edge
Image by John Ritter Professors Geoff Jones and Tarun Khanna had been toiling away from their respective HBS offices for many years, each of them interested in emerging markets but expressed through different disciplines: Jones, a historian, was studying how the world... View Details
- Web
4.6 HBS Campus Demonstration Policy - MBA
too, is the idea of personal accountability for individuals who, through their words or actions, fail to uphold our Community Values. In the case of a potential violation of this policy, the School retains the right to facilitate the... View Details
- Web
Online Entrepreneurial Marketing Course | HBS Online
framework. Identify a brand’s four components and the potential benefits and risks of marketing channels and platforms. Highlights Aubrie Pagano, Founder and Former CEO, Bow & Drape Show Hide Details Concepts Crafting an Effective Brand... View Details
- 14 Jan 2014
- First Look
First Look: January 14
can both strategy and execution be consistently superior? How can they support a collective culture yet enable high potentials to thrive as individuals? How can the strategy be global and local at the same time? And how can its policies... View Details
Keywords: Sean Silverthorne
- 20 Sep 2012
- Research & Ideas
US Competitiveness at Risk
whole energy situation. The US suddenly has a potential surplus of energy through the production of oil and especially natural gas trapped in shale. This development is a potentially transformational asset,... View Details
Keywords: Re: Michael E. Porter & Jan W. Rivkin
- 07 Dec 2010
- First Look
First Look: Dec. 7
a discussion of the following questions: How might the current manufacturers of Plavix handle these emerging threats to their leading blockbuster? How might Plavix's potential competitors utilize Plavix's mixed history to their advantage?... View Details
Keywords: Sean Silverthorne
- 21 Dec 2022
- News
HBS Community Comes Together in Wake of Ukraine Invasion
iStock MESSAGE FROM DEAN SRIKANT DATAR On February 27, Dean Srikant Datar sent a message to the HBS community regarding the invasion of Ukraine, noting the resources available to those looking to offer support and highlighting learning opportunities available at HBS.... View Details
- 17 Jun 2016
- News
Minding God’s Money
business challenges in nonprofits with global operations, large staffs, and potentially hundreds of millions of dollars in annual cash flow, Thomas comments, “The leadership I provide is behind the scenes. The best ministries understand... View Details
- 28 May 2013
- First Look
First Look: May 28
and the Roots of Sustained Competitive Advantage This note focuses on organizational "competencies" or "capabilities" as a potential source of sustained competitive advantage. Research in this area hypothesizes that... View Details
Keywords: Sean Silverthorne
- 15 May 2012
- First Look
First Look: May 15
which emphasized a focus on customers. He also instituted a new, simplified performance management system, which rated managers' performance and advancement potential on a four-point scale. The system also included a forced ranking... View Details
Keywords: Carmen Nobel