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Show Results For
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All HBS Web
(16,379)
- People (26)
- News (4,885)
- Research (9,116)
- Events (55)
- Multimedia (551)
- Faculty Publications (7,221)
- Web
Historical Data & Sources - Business History
Data Set in Excel Banana Exports by Country FAO (Food and Agricultural Organization of the United Nations) Food and Agricultural Organization of the United Nations, Yearbook of Food and Agricultural...
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- 21 Jun 2023
- Blog Post
Building a Better World: The Harvard Builders Club
Amid the greatest economic, geopolitical, and social uncertainty in years, there is one thing we can be sure about – real value creation and innovation are enduring. This is why we founded the Harvard Builders Club, an alumni community for Harvard’s builders who dare...
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- November 2018 (Revised January 2022)
- Case
JUUL and the Vaping Revolution
By: Michael W. Toffel, John Masko and Sarah Mehta
In late 2019, San Francisco-based electronic cigarette (e-cigarette) maker JUUL Labs (pronounced “jewel”) faced intense pressure. Sales of JUUL products exceeded $1 billion in 2018, dominating the e-cigarette category. While JUUL Labs’ stated goal was to help current...
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Keywords:
Electronic Cigarettes;
E-Cigarettes;
Vaping;
Nicotine Replacement;
JUUL;
Juuling;
Advertising;
Digital Marketing;
Customers;
Innovation and Invention;
Marketing;
Ethics;
Brands and Branding;
Marketing Communications;
Marketing Strategy;
Product Marketing;
Corporate Social Responsibility and Impact;
Social Issues;
Information Technology;
Technology Industry;
San Francisco;
California
Toffel, Michael W., John Masko, and Sarah Mehta. "JUUL and the Vaping Revolution." Harvard Business School Case 619-006, November 2018. (Revised January 2022.)
- Web
6 Steps to Building a Better Workplace for Black Employees - Recruiting
right now, racism is more prevalent today than we would have hoped,” says Mayo, the Thomas S. Murphy Senior Lecturer of Business Administration. “We’ve made some progress in the workplace, but we still have such a long way to go. It’s more important than ever to...
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- 01 Sep 2023
- News
Made in Italy
boundaries of the classroom. The idea stretches back to 2006, when, in the aftermath of Hurricane Katrina, a group of MBA students organized a service trip to New Orleans to study—and assist—businesses working to rebuild the city. Since...
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Keywords:
April White
- 01 May 2020
- Blog Post
5 Reasons to Join a Club at HBS
Student Organization (LASO), sports clubs like the B-School Blades, professional clubs like Entrepreneurship Through Acquisition (ETA), and interest clubs like the Wine & Cuisine Society. With classes moving online for the remainder...
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- Article
From Counting Risk to Making Risk Count: Boundary-Work in Risk Management
By: Anette Mikes
For two decades, risk management has been gaining ground in banking. In light of the recent financial crisis, several commentators concluded that the continuing expansion of risk measurement is dysfunctional (Power, 2009; Taleb, 2007). This paper asks whether the...
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Keywords:
Risk Management;
Banks and Banking;
Financial Crisis;
Expansion;
Organizational Culture;
Management Teams;
Managerial Roles
Mikes, Anette. "From Counting Risk to Making Risk Count: Boundary-Work in Risk Management." Accounting, Organizations and Society 36, nos. 4-5 (May–July 2011): 226–245.
- Web
Continuity of Strategic Direction - Institute For Strategy And Competitiveness
“Reinvention” and frequent shifts in direction are costly and confuse the customer, the industry, and the organization. Continuity of strategy is essential to creating and sustaining competitive advantage. This means: Understanding the strategy throughout the View Details
- February 2001 (Revised September 2005)
- Case
Howard Schultz and Starbucks Coffee Company
By: Nancy F. Koehn
Investigates the entrepreneur's strategic initiatives to develop a mass market for specialty coffee in the 1980s and 1990s. These initiatives included the development of premium products, rapid expansion of company-owned stores--each with attractive retail environments...
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Keywords:
Entrepreneurship;
Groups and Teams;
Brands and Branding;
Growth Management;
Employee Relationship Management;
Consumer Behavior;
Organizational Design;
Leadership Style;
Customer Relationship Management;
Competitive Advantage;
Vertical Integration;
Food and Beverage Industry
Koehn, Nancy F. "Howard Schultz and Starbucks Coffee Company." Harvard Business School Case 801-361, February 2001. (Revised September 2005.)
- Web
Events - Creating Emerging Markets
conference, organized by Geoff Jones and Tarun Khanna, focused on the intersection of oral history, business, and the Global South, offering a unique space for interdisciplinary discussions. Dec 15 15 DEC 2023 Zoom Using Oral History in...
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- 22 Jul 2002
- Research & Ideas
Is Performance-Based Pricing the Right Price for You?
individual level. No person or organization wants to pay more for a product or service than it is worth. Again, when performance delivery is in doubt, performance-based pricing enables the buyer to pay only for the amount of performance...
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- Research Summary
Career Histories and the Biotechnology Industry
Professor Higgins' other major project focuses on the consequences of individuals' career experiences for firms and industries. This second research stream centers on the careers of executives in the biotechnology industry.
Professor Higgins has written... View Details
- March 2001 (Revised January 2009)
- Case
Walt Disney Company, The: The Entertainment King
By: Michael G. Rukstad, David J. Collis and Tyrell Levine
The first ten pages of this case are comprised of the company's history, from 1923 to 2001. The Walt years are described, as is the company's decline after his death and its resurgence under Eisner. The last five pages are devoted to Eisner's strategic challenges in...
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Keywords:
History;
Organizational Change and Adaptation;
Managerial Roles;
Creativity;
Corporate Strategy;
Boundaries;
Brands and Branding;
Entertainment and Recreation Industry
Rukstad, Michael G., David J. Collis, and Tyrell Levine. "Walt Disney Company, The: The Entertainment King." Harvard Business School Case 701-035, March 2001. (Revised January 2009.)
- September 2016
- Case
Ekal Vidyalaya: Education for Rural India
By: David Drake, Namrata Bhattacharya, Pooja Godbole and Amrita Saigal
By examining Ekal Vidyalaya (Ekal), a nonprofit network of schools in India, this case focuses on the classic challenge faced by organizations that grow through replication (e.g., McDonald's, Starbucks, Walmart, Whole Foods): How can they continue to drive growth when...
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Drake, David, Namrata Bhattacharya, Pooja Godbole, and Amrita Saigal. "Ekal Vidyalaya: Education for Rural India." Harvard Business School Case 617-021, September 2016.
- March–April 2023
- Article
You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way
By: Lindy Greer, Francesca Gino and Robert Sutton
The debate about the best way to lead has been raging for years: Should you empower your people and get out of their way, or take charge and push them to do great work? The answer, say the authors, is to do both. Their research shows that effective leaders routinely...
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Greer, Lindy, Francesca Gino, and Robert Sutton. "You Need Two Leadership Gears: Know When to Take Charge and When to Get Out of the Way." Harvard Business Review 101, no. 2 (March–April 2023): 76–85.
- June 2017
- Article
Creating Reciprocal Value Through Operational Transparency
By: Ryan W. Buell, Tami Kim and Chia-Jung Tsay
We investigate whether organizations can create value by introducing visual transparency between consumers and producers. Although operational transparency has been shown to improve consumer perceptions of service value, existing theory posits that increased contact...
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Keywords:
Operational Transparency;
Service Management;
Production Management;
Organizational Performance;
Behavioral Operations;
Service Operations;
Service Delivery;
Consumer Behavior;
Labor;
Organizational Design;
Operations;
Service Industry;
United States;
Kenya
Buell, Ryan W., Tami Kim, and Chia-Jung Tsay. "Creating Reciprocal Value Through Operational Transparency." Management Science 63, no. 6 (June 2017): 1673–1695.
- October 2010
- Article
The Emerging Capital Market for Nonprofits
By: Robert S. Kaplan and Allen S. Grossman
Many of our largest and most successful companies today did not exist 50 years ago. During this same time interval, companies that ranked among top in the 1960s have disappeared, been merged out of existence, or become much smaller presences in the U.S. industrial...
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Keywords:
Capital Markets;
Investment Funds;
Philanthropy and Charitable Giving;
Corporate Accountability;
Management Practices and Processes;
Infrastructure;
Corporate Social Responsibility and Impact;
Performance Effectiveness;
Nonprofit Organizations
Kaplan, Robert S., and Allen S. Grossman. "The Emerging Capital Market for Nonprofits." Harvard Business Review 88, no. 10 (October 2010).
- 2011
- Working Paper
Managerial Practices That Promote Voice and Taking Charge among Frontline Workers
By: Julia Adler-Milstein, Sara J. Singer and Michael W. Toffel
Process-improvement ideas often come from frontline workers who speak up by voicing concerns about problems and by taking charge to resolve them. We hypothesize that organization-wide process-improvement campaigns encourage both forms of speaking up, especially voicing...
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Keywords:
Communication;
Employees;
Knowledge Sharing;
Knowledge Use and Leverage;
Management Practices and Processes;
Operations;
Business Processes;
Performance Improvement
Adler-Milstein, Julia, Sara J. Singer, and Michael W. Toffel. "Managerial Practices That Promote Voice and Taking Charge among Frontline Workers." Harvard Business School Working Paper, No. 11-005, July 2010. (Revised Sept. 2011. Best Theory-to-Practice Paper Award by Academy of Management's Health Care Management Division. Selected for Best Paper Proceedings of the 2011 Academy of Management Meeting.)
- April 2004 (Revised May 2010)
- Case
Columbia's Final Mission
By: Richard M.J. Bohmer, Amy C. Edmondson, Michael Roberto, Laura Feldman and Erika Ferlins
Describes the 16-day final mission of the space shuttle Columbia in January 2003 in which seven astronauts died. Includes background on NASA and the creation of the human space flight program, including the 1970 Apollo 13 crisis and 1986 Challenger disaster. Examines...
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Keywords:
Leadership;
Crisis Management;
Management Skills;
Organizational Culture;
Groups and Teams;
Behavior;
Aerospace Industry
Bohmer, Richard M.J., Amy C. Edmondson, Michael Roberto, Laura Feldman, and Erika Ferlins. "Columbia's Final Mission." Harvard Business School Case 304-090, April 2004. (Revised May 2010.)