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Show Results For
- All HBS Web
(8,603)
- People (17)
- News (1,263)
- Research (4,953)
- Events (19)
- Multimedia (78)
- Faculty Publications (3,562)
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- 16 May 2016
- HBS Case
Food Safety Economics: The Cost of a Sick Customer
poultry manufacturer that sold processed chicken parts to both retailers and fast food restaurants—was debating whether to outsource food safety tests to Mérieux NutriSciences at a cost of $1 million for 12 months of testing. As it turned... View Details
- 16 Sep 2015
- Research & Ideas
Can Applied Economics Save Homeless Puppies?
Wagaroo, rather than to the previous owner. In return, Wagaroo uses the fee to help other dogs find homes and to support organizational operating costs. NEXT STEPS The Wagaroo team has expansion plans. For people who simply desire a high-touch View Details
- 27 Jan 2003
- Research & Ideas
New Cluster Mapping Project Helps Companies Locate Facilities
development decisions to a new level of sophistication.— Michael E. Porter A final hidden cost of outsourcing is slower innovation. Changing products and processes is more complex and time consuming across separated sites. Knowledge and... View Details
Keywords: by Sean Silverthorne
- 26 Jun 2000
- Research & Ideas
Three Countries, Three Choices in Post-Soviet Eurasia
"Nationalisms rise as empires fall," he writes. "New states necessarily have fluid identities, which societies are in the process of choosing. And the sovereignties of new states in post-imperial contexts tend to be... View Details
Keywords: by Martha Lagace
- 15 Sep 2011
- Research & Ideas
High Ambition Leadership
improvement processes of one kind or another, innovation, and so on. With a few notable exceptions—including Jim Collins's work on "Level Five" leaders, and the treatment of leadership both in my previous book, High Commitment, High... View Details
Keywords: by Martha Lagace
- 21 Dec 2010
- First Look
First Look: December 21
process of inferential learning. Drawing on the notions of knowledge reliability (the creation of shared meanings) and validity (understandings of cause and effect), we explore how organizations learn inferentially in dynamic... View Details
- September 2023 (Revised September 2024)
- Technical Note
Measuring and Managing Social Impact
By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
- 28 Oct 2015
- Research & Ideas
A Dedication to Creation: India's Ad Man Ranjan Kapur
on the US model?” And yes, that is how they start. But then they realize the implementation is very different. The logistics are different, the structures are different, the consumer behavior is different. They start with the same business model but it quickly changes... View Details
- 20 May 2014
- First Look
First Look: May 20
Simon's notion of bounded rationality: how managers may sometimes make suboptimal choices because of their limited ability to access or process information. Purchase this case:... View Details
Keywords: Sean Silverthorne
- 22 Jan 2013
- First Look
First Look: Jan. 22
heavy backpack on these behaviors. Our studies also examined the mechanism behind these effects and demonstrated that participants processed guilty stimuli more fluently when experiencing physical weight. Imprinting: Toward A Multilevel... View Details
Keywords: Sean Silverthorne
- 12 Mar 2006
- Research & Ideas
Global Poverty Needs a Global Answer
encouraging the growth of domestic business and multinational corporate investment. In many ways the use of the word "development" is misleading because it implies a process that is noncontroversial: Who after all can be against... View Details
Keywords: by Cynthia Churchwell
- 10 Jan 2005
- Research & Ideas
How to Put Meaning Back into Leading
Meaning-making is simply not something that most modern economic organizations concern themselves with. A second reason is that social processes involving meaning-making are complicated phenomena and difficult to quantify using the... View Details
Keywords: by Martha Lagace
- 03 Oct 2013
- Research & Ideas
Lehman Brothers Plus Five: Have We Learned from Our Mistakes?
understandable frustration voiced by many about the slow progress in writing the rules required by the Dodd-Frank Act. That said, we need to be aware not just that 40 percent of rules have been finalized in three years, but that this View Details
- 19 Nov 2012
- Research & Ideas
LEED-ing by Example
cities showing preferential licensing treatment to those building owners who decided to go green. "We thought that maybe the private LEED registrations happened in these cities because although the policy only applied to governments, the zoning View Details
- 22 Aug 2012
- Research & Ideas
Advertising: It’s Not ‘Mad Men’ Anymore
think the story here is how the industry has evolved and adapted" to the growing demands of advertisers and to the increasing supply of media available, says Silk, adding that the industry continues "to deliver advertising messages and remain viable as intermediaries... View Details
- 04 Aug 2009
- First Look
First Look: August 4
there is no significant relationship between service quality and profitability. My findings highlight the importance of attending to process discipline in certain service settings. They also show that too much corporate emphasis on... View Details
Keywords: Martha Lagace
- 14 Apr 2009
- First Look
First Look: April 14, 2009
these settings. In this paper we set out to accomplish both tasks by investigating the implementation of a lean production system at an Indian software services firm. Combining a detailed case study and empirical analysis we document the internal View Details
Keywords: Martha Lagace
- 26 Aug 2008
- First Look
First Look: August 26, 2008
purchasing and brought process discipline to store operations through using Six Sigma quality methodology. Although the changes led to higher profitability, the retailer's stock price remained unchanged. Many wondered if poor stock market... View Details
Keywords: Sean Silverthorne
- 19 Mar 2006
- Research & Ideas
Unlocking Your Investment Capital
risks—a process that can release more equity capacity. Finally, Merton argues, the job of managing the company's derivatives portfolio should not be delegated to in-house financial experts. The strategic importance of how a company... View Details
- 01 Feb 2011
- First Look
First Look: Feb. 1
change in directions that favor new sets of interests (for a review, see Battilana, 2010). A second factor that contributes to institutional change is determining whether the processes are endogenous to the everyday functioning of... View Details