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Show Results For
- All HBS Web
(10,846)
- People (46)
- News (2,437)
- Research (5,035)
- Events (56)
- Multimedia (118)
- Faculty Publications (3,315)
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- 29 May 2006
- What Do You Think?
How Important Is the “Service Sector Effect” on Productivity?
manufacturing. . . . To that extent service sector workers are persuaded, by their own concern for self-respect and appreciation, to perform optimally." Several trends are clear. As economies develop, they generate proportionately... View Details
- 03 Oct 2005
- What Do You Think?
What’s the Future of Globally Organized Labor?
is doubtful that globally organized labor will be able to achieve the same purposes that have motivated unions on a national basis because "the purpose of most unions is 'the greater good' and generally not that of individual... View Details
Keywords: by James Heskett
- 01 Oct 2001
- Research & Ideas
Connecting With Nonprofits
"versus them" Strategic Alignment Minimal fit required, beyond a shared interest in a particular issue area Overlap in mission and values Relationship as strategic toolHigh "mission mesh" Shared values Collaboration Value View Details
Keywords: by James Austin
- 20 Mar 2020
- Research & Ideas
How Small Businesses Can Survive the Coronavirus Outbreak
among the permitted lenders. After all, small businesses generate almost 2 million net new jobs a year and employ 47 percent of the workforce. Even though macroeconomists rarely give them their due, Mills says, small businesses contribute... View Details
- 06 Apr 2020
- Research & Ideas
Where Do Workers Go When the Robots Arrive?
may differ from that in the United States. About the Author Rachel Layne is a writer Based in the Boston area. [Image: Morsa Images] Related Reading The Gift of Global Talent: Innovation Policy and the Economy Why Employers Must Stop Requiring College Degrees For... View Details
- 02 Mar 2020
- What Do You Think?
Are Candor, Humility, and Trust Making a Comeback?
Graduate School of Business faculty, cites evidence that “when leaders are generous at sharing credit, they actually are more trusted. It shows that they are fully confident.” HBS Professor Francesca Gino, in her recent book, reminds us... View Details
Keywords: by James Heskett
- 16 May 2018
- Research & Ideas
How Companies Managed Risk (and Even Benefitted) in World War Internment Camps
eventually relocated to Dehra Dun, 124 miles northeast of New Delhi near the Himalayas. As was the case during WWI, conditions were generally favorable, with the exception of a short stint in an interim camp, Deolali, where prisoners went... View Details
- 24 Aug 2016
- Research & Ideas
Can Obamacare Be Saved?
quality or prices for consumers. Such mergers reduce competition in the insurance market, ultimately dampening much-needed innovation. What’s more, there’s no requirement or expectation that any savings from synergies generated from the... View Details
- 03 Nov 2014
- Research & Ideas
Brand Lessons From the Nobel Prize
themselves, the scientific communities that covet the Prizes, the general public, and, finally, the media. "With the exception of awardees of the Peace Prize, who often are statesmen or celebrities who have their own renown, there is not... View Details
Keywords: by Carmen Nobel
- 24 Mar 2014
- Research & Ideas
The Surprising Link Between Language and Corporate Responsibility
thus subject to the same phenomenon of language. "While we might hope that companies do good for the community because it's the right thing to do, in general they think of it as making a short-term trade-off for a long-term return. It... View Details
Keywords: by Michael Blanding
- 11 Nov 2013
- Research & Ideas
A Smarter Way to Reduce Customer Defections
marketing priority—and they've been given bigger budgets to fight the battle. But as Gupta points out, identifying potential defectors to target is not as easy as it sounds. For years, companies have used churn management strategies that View Details
- 29 Apr 2013
- Research & Ideas
Are First-Time Buyers Left Out of Real Estate’s Rebound?
Several factors are generating a tailwind for the recovery, although it varies from market to market. In large measure it has to do with improvement in the economy as a whole, household formation (that is, children moving out of their... View Details
- 25 Jan 2013
- Research & Ideas
Why a Harvard Finance Instructor Went to the Kumbh Mela
how many hectares each Akhara required. (The Juna Akhara, the biggest, has four separate quadrants.) They had to figure out how to provide on the order of 30 MVa of power to 22,000 temporary poles (provided by a bank of diesel generators... View Details
- 20 Aug 2012
- Research & Ideas
The Acquirers
understudied subject of business research. After all, the economic activity generated by these deals is huge—North American M&A deals in 2011 were estimated at $450 billion. But another reason, says Harvard Business School's Matthew... View Details
- 03 Nov 2011
- What Do You Think?
The Ultimate Question in Management
thing:" trust. (There's precious little trust in government, Wall Street, and business in general these days.) I found a strong correlation between trust, loyalty, engagement, and "ownership" among employees in a sample of... View Details
Keywords: by James Heskett
- 16 Jun 2003
- Research & Ideas
Researchers Contribute Globalization of Markets Papers
bias blinds them to local issues. And companies often fail to adequately check the actions of their local managers. Standardized Products, Universal Values? Global Product Standardization? Although there is a general perception that... View Details
Keywords: by Working Knowledge editors
- 11 Mar 2001
- Research & Ideas
Digital Designs on the Inner City
opportunities in inner city businesses, said surveys show a general increase in computer ownership and online access among inner city families. Even so, she pointed out, computer use in the inner city remains significantly lower than in... View Details
Keywords: by Dina Gerdeman
- 12 Oct 1999
- Research & Ideas
Women Leading Business: A New Kind of Conversation
mentor the next generation of women. My colleagues' and my work on women's management styles has revealed significant differences between generations. I hope we'll have some practitioners talking about this as well. We're also going to... View Details
Keywords: Re: Myra M. Hart & Cynthia A. Montgomery
- 08 Feb 2011
- First Look
First Look: Feb. 8
69, no. 4 (December 2010) Abstract How can people and organisations best respond to emergency events that are significantly beyond the boundaries of what they had generally anticipated, expected, prepared for—or even imagined? What forms... View Details
Keywords: Sean Silverthorne
- 01 Feb 2011
- First Look
First Look: Feb. 1
propose a general mechanism of partner choice, "screening," that is similar to the economic theory of mechanism design. Imposing the appropriate costs and rewards may induce the informed individuals to screen themselves... View Details