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Show Results For
- All HBS Web
(9,250)
- People (16)
- News (1,747)
- Research (5,056)
- Events (41)
- Multimedia (76)
- Faculty Publications (3,629)
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- 04 Mar 2013
- Lessons from the Classroom
Lessons from Running GM’s OnStar
growing a business, for better or for worse. “I tell my students that they'll get a better framework in this 14-week course than I got in 14 years at the school of hard knocks.” Chester A. "Chet" Huber (HBS MBA '79) says the... View Details
- 23 Sep 2008
- First Look
First Look: September 23, 2008
compatible versions of the platform. This article examines factors that favor proprietary versus shared models when designing new platforms, then explains how management challenges differ for proprietary and... View Details
Keywords: Martha Lagace
- 06 Oct 2003
- What Do You Think?
Is “the Innovator’s Solution” to Sustained Corporate Growth an Unnatural Act?
too long a period of time for the disruptive growth engine to function. Can the appropriate culture be created and rewarded and the process—or as Patel terms it, the "pathways" —be designed and... View Details
Keywords: by James Heskett
- 05 May 2003
- What Do You Think?
Is This a Golden Era for Marketing Productivity?
respondents concerned the misuse of such techniques. As Tom Henkel put it, "I'm sure the same companies that wasted time and money on poorly designed surveys and focus groups will engage in similarly... View Details
Keywords: by James Heskett
- 29 Oct 2014
- Research & Ideas
Inventing Products is Less Valuable Than Inventing Ideas
reading about their inventions on paper. He cites the words of former Hewlett-Packard CEO Lew Platt: "If only HP knew what HP knows, we would be three times more productive." Just the interchange between old and new View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
"Firms today have access to a wealth of information about customers and sales prospects," says Narayandas. "Now more than ever before, companies are able to leverage technology to work more closely and to collaborate in new... View Details
Keywords: by Peter K. Jacobs
- 06 Jan 2021
- Research & Ideas
Unexpected Exercise Advice for the Super Busy: Ditch the Rigid Routine
daily two-hour window every weekday as their ideal exercise time. The researchers randomly assigned participants to one of three study conditions: Routine. Researchers paid these participants only if they worked out for 30 minutes during... View Details
Keywords: by Danielle Kost
- 17 Jul 2000
- What Do You Think?
Where Is the Microsoft Board?
valuable asset." It was one of several that questioned whether governance policies and practices are designed to achieve what many felt to be their primary purpose, to foster the long-term success View Details
Keywords: by James Heskett
- 08 Dec 2008
- Research & Ideas
Thinking Twice About Supply-Chain Layoffs
"Someone asked me why I'm interested in labor in the supply chain. The answer from my head is that we have evidence of how important people are to the total equation. So my future research will definitely focus on identifying better... View Details
- 23 Apr 2020
- Research & Ideas
This Crisis Loan Program Preserved Jobs—and Made Money
likely to stay employed and in professions where they want to develop a career. For the government, Vallée recommends, “Go big, as the efficiency of this tool is proven, while staying attentive to crafting the most appropriate View Details
- 02 Sep 2002
- What Do You Think?
What Can Business Schools Do to Avoid Bad Apples?
Summing Up This month's column resulted in a number of suggestions for sorting out the "bad apples" among applicants to MBA programs across the country. But just as many respondents questioned the underlying assumptions View Details
Keywords: by James Heskett
- 05 Jul 2006
- Research & Ideas
Reinventing the Dowdy Savings Bond
offered filers the option of investing part of their refunds in savings bonds at fifteen H&R Block offices north of Chicago in March and April 2006. This pretest was View Details
- 22 Sep 2020
- Research & Ideas
Recessions Push Some Entrepreneurs to Launch Too Soon
we can design and manage our most imminent environments—our neighborhoods, may they be of physical, social, or intellectual nature—to best support knowledge creation, diffusion, and performance outcomes.... View Details
Keywords: by Sean Silverthorne
- 28 Jul 2016
- Op-Ed
Where is TripAdvisor for Doctors?
TripAdvisor demonstrates the reach and power of recommendation services for consumers: it has become the world’s largest travel site with 340 million unique monthly visitors and 350 million reviews online covering 6.5 million hotels,... View Details
- 07 Jun 2019
- Book
Are You a Digital Manager?
Complex trends in globalization, demographic shifts, and new technologies are raising urgent challenges for managers on an everyday level. Because of the number of companies undergoing digital... View Details
Keywords: by Martha Lagace
- 24 Feb 2015
- First Look
First Look: February 24
Publications February 2015 University of Chicago Press Political Standards By: Ramanna, Karthik Abstract—There are certain institutions underlying our modern market-capitalist system that are largely outside the interest and... View Details
Keywords: Sean Silverthorne
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Experience Economy (Harvard Business School Press, 1999), because "most practitioners have taken the concept of one-to-one marketing and bastardized it into CRM. They're using CRM tools to design better... View Details
Keywords: by Jean Ayers
- 18 Feb 2013
- Research & Ideas
Breaking Through a Growth Stall
identify your core customers and build a scalable platform for growth around them. That's the message from Frank V. Cespedes, the MBA Class of 1973 Senior Lecturer of Business... View Details
Keywords: by Sean Silverthorne
- 06 Feb 2006
- Research & Ideas
Sorting Out the Patent Craze
doesn't manufacture—computer memory systems. It makes money by licensing its patented designs to other companies, who manufacture computer memory and sell it to computer makers. Over the course of the 1990s,... View Details
- 31 Mar 2014
- Research & Ideas
Encouraging Niche Content in an Ad-Driven World
be displayed. Making Niche Profitable Zhu's interest in how different revenue models affect content, consumers, and companies generates a number of interesting "what ifs." For example, what if a company, as a means View Details