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Show Results For
-
All HBS Web
(7,719)
- People (9)
- News (1,371)
- Research (5,566)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,943)
- 27 Sep 2006
- Research & Ideas
Report From Egypt: Studying Global Influences
group of managers heading every function but also spoke with a cross-section of employees (with translators) and even several customers and partners. Since one of the companies—an IT giant—has been...
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by Sean Silverthorne
- October 2014 (Revised July 2015)
- Case
Indus Towers: From Infancy to Maturity
By: Ranjay Gulati, Maxim Sytch and Rachna Tahilyani
Indus Towers, the world's largest telecom tower company, is a joint venture between three telecom rivals in India. These rivals—Bharti Airtel, Vodafone India, and Idea Cellular—combined their telecom towers to provide "shared telecom infrastructure" to wireless telecom...
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Keywords:
Decisions;
Judgments;
Customer Focus and Relationships;
Management;
Information Technology;
Mobile and Wireless Technology;
Information Infrastructure;
Telecommunications Industry;
India
Gulati, Ranjay, Maxim Sytch, and Rachna Tahilyani. "Indus Towers: From Infancy to Maturity." Harvard Business School Case 415-005, October 2014. (Revised July 2015.)
- Web
Online Creating Brand Value Course | HBS Online
Glossier Mike Moynihan, Senior Vice President of Brand, Marketing, Insights, and Partnerships, The LEGO Group Show Hide Details Concepts Consumer-Brand Relationships Negotiating Consumer-Brand Relationships...
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- 01 Jun 1996
- News
New Releases
of confidence that demonstrates the risks of neglecting customer and employee relationships in the face of large-scale change. Once the world's most admired corporation, IBM stumbled badly in the early...
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- 01 Mar 2009
- News
Inciting Wonder
Asked by the Chicago Sun-Times (November 25, 2008) about how she conceived of her new role and her goals in it, Rogers replied, “Having people feel comfortable, and having people be able, in the warmth of wonderful surroundings, to develop View Details
- Web
Pricing Strategy: Monetizing and Growing the Business - Course Catalog
relationship with customers passes through an intermediary? What are the best price arrangements to align channel partners? What are best practices to act against competitors’ pricing moves? How do we stand...
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- 09 Feb 2017
- Blog Post
Alumni: Where Are They Now? Featuring: Anddria Varnado (Clack-Rogers)
and cross-brand initiatives across Williams-Sonoma’s iconic eight-brand portfolio. I joined WSI after a few years in management consulting, where I managed projects across my firm’s retail and technology...
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Keywords:
Consumer Products / Retail
- 01 Sep 2003
- News
Books
get deeply involved in a new business, and when should they keep their hands off? What customers should we target? What activities should we do internally? Christensen and Raynor argue that managers who use...
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- Web
Leadership, Ethics, and Corporate Accountability Course | HBS Online
Antegren Alex's Final Decision Show Hide Details Concepts Course Introduction and Overview of the Reflective Leadership Model The Complexities of Business-Customer Relationships Applying the Reflective Leadership Questions Ethical...
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- February 2010
- Teaching Note
The Cleveland Clinic: Growth Strategy 2008 (TN)
By: Michael E. Porter, Elizabeth O. Teisberg, Jennifer F Baron and Carolyn Daly
Teaching Note for 709473.
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- 01 Sep 2005
- News
WATER Ltd.
In an age of global scarcity, water has become a valuable commodity in both the industrialized and developing worlds. With governments and communities increasingly unable to manage the complexities and expense of water treatment and...
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- February 2021 (Revised March 2021)
- Case
AptDeco: Circular Economy Furniture Marketplace
By: Ayelet Israeli and Jamie Merkrebs
AptDeco, a used furniture marketplace, was growing rapidly in the tri-state area. The co-founders were confident that the business model, financial position, and unit economics positioned AptDeco for scaling in the massive $120 billion furniture market, despite its...
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Keywords:
E-Commerce Strategy;
Mobile;
Word-of-Mouth;
Word-of-mouth Marketing;
Word Of Mouth;
Internet Marketing;
Growth Strategy;
Platform;
Platforms;
Two Sided Markets;
Two-sided Market;
Two-sided Marketplace;
Two-Sided Markets;
Two-sided Network;
Black Entrepreneurs;
Black Leadership;
African Americans;
Circular;
Peer-to-peer Markets;
Furniture Industry;
Furniture;
Growth Hacking;
Monetization Strategy;
African-American Protagonist;
Growth Management;
Marketing Strategy;
Entrepreneurship;
Digital Platforms;
Marketing Channels;
Digital Marketing;
Consumer Behavior;
Acquisition;
Growth and Development Strategy;
Customer Focus and Relationships;
E-commerce;
Retail Industry;
Consumer Products Industry;
Technology Industry;
Web Services Industry;
United States;
North America;
New York (city, NY);
New York (state, US)
Israeli, Ayelet, and Jamie Merkrebs. "AptDeco: Circular Economy Furniture Marketplace." Harvard Business School Case 521-069, February 2021. (Revised March 2021.)
- 28 Mar 2017
- First Look
First Look at New Research, March 28
relationships in which BATNAs are inherently interdependent. Third, BATNAs are often mistakenly described mainly as “last resorts” relevant only in case of impasse or “if the other side is more powerful.” Other uses of the term “BATNA”...
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Keywords:
Sean Silverthorne
- 19 Feb 2018
- Sharpening Your Skills
Amazoned: Is Any Industry Safe?
Made-up Holiday The company is throwing itself a party where all its Prime customers get the gifts. How Independent Bookstores Have Thrived in Spite of Amazon.com Independent bookstores managed to survive...
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- April 8, 2024
- Article
Loyalty Programs May Limit Competition, and They Could Be Pushing Prices up for Everyone
By: Alexandru Nichifor and Scott Duke Kominers
Keywords:
Customer Focus and Relationships;
Competitive Strategy;
Consumer Behavior;
Brands and Branding
Nichifor, Alexandru, and Scott Duke Kominers. "Loyalty Programs May Limit Competition, and They Could Be Pushing Prices up for Everyone." The Conversation (April 8, 2024).
- 21 Nov 2016
- Research & Ideas
It Matters That Your CEO Doesn't Know Much About Sales
senior executives specializing in everything except sales. “The number of executives reporting to the CEO in the average S&P 500 company has doubled in the last 20 years,” says Frank V. Cespedes, a senior lecturer in the Entrepreneurial View Details
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by Michael Blanding
- Career Coach
Jonathan Shepherd
Jonathan is CPD's Corporate Relations Director overseeing principal investing: VC/PE, investment management and real estate. Since 2007, he has coached thousands of students & alumni and forged recruiting View Details
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Investment Management;
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Investment Management
- 25 Feb 2020
- News
Why Layoffs are a Losing Strategy
recommends alternatives that can result in stronger companies in the long run and reduce the damage layoffs do to workers and communities. “Typical layoffs harm employees, communities, and companies,” Sucher says. Mass layoffs were uncommon prior to the late 1970s,...
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- 22 Feb 2010
- Op-Ed
Tragedy at Toyota: How Not to Lead in Crisis
plans for resolution have been Toyota's substitute for crisis response. As accounts pour in about declining quality, the company parades out relatively unknown mid-level managers to quell the firestorm. It won't work. "You live by...
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- 08 Jul 2008
- First Look
First Look: July 8, 2008
between organizational boundary spanners contributes to the formation of trust between firms. Our findings, using data on the supplier-buyer relationships of two major US auto manufacturers, suggest that history affects trust formation in...
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Keywords:
Martha Lagace