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Show Results For
- All HBS Web
(9,250)
- People (16)
- News (1,747)
- Research (5,056)
- Events (41)
- Multimedia (76)
- Faculty Publications (3,629)
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- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
Experience Economy (Harvard Business School Press, 1999), because "most practitioners have taken the concept of one-to-one marketing and bastardized it into CRM. They're using CRM tools to design better... View Details
Keywords: by Jean Ayers
- 26 Aug 2013
- Lessons from the Classroom
Built for Global Competition from the Start
venture had gained by operating in multiple countries and spreading its talent across the locations. He then asked when does a global startup become more than the sum of its parts. As an example, the company's operations in contiguous... View Details
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
self-driving vehicle combined with information technology designed to make driving more productive, drivers less essential, and the utilization of vehicles more and more efficient. Let’s agree that it is... View Details
- 17 Jul 2007
- First Look
First Look: July 17, 2007
shared platform, such as Visa, DVD, or Linux, multiple firms collaborate in developing the platform's technology then compete in offering users different but compatible versions of the platform. This article examines factors that favor... View Details
Keywords: Martha Lagace
- 06 Mar 2007
- First Look
First Look: March 6, 2007
designed to enhance safety and effectiveness had the unintended effect of changing how men enacted their masculine identities at work. Interview and participant observation data show that the major... View Details
Keywords: Martha Lagace
- 09 Mar 2009
- Research & Ideas
How to Revive Health-Care Innovation
telecommunications did. Target started by selling things like paint, hardware, and simple kitchen supplies, not designer clothing. JCB transformed the digging of big holes not by aspiring to use hydraulics... View Details
- 07 Aug 2006
- Research & Ideas
Whatever Happened to Caveat Emptor?
efforts in Germany and France), consumers favor products that evolved slowly and are well engineered, while the French prefer style and innovation. These preferences are not just a matter of national DNA, but also reflect decisions made... View Details
- 28 Oct 2013
- Research & Ideas
Responsible Leadership in an Unforgiving World
meaningful we achieve in life comes with some form of struggle attached, and rarely do we pause long after one struggle before we're on to the next. If Sisyphus ever were to finally get the rock up the top View Details
Keywords: by Michael Blanding
- 27 Oct 2008
- Lessons from the Classroom
Achieving Excellence in Nonprofits
Sean Silverthorne: What organizations are included in "social enterprise," and why do you define it in the way that you do? Herman "Dutch" Leonard: We include as a "social enterprise" any organization that places a social mission at the... View Details
Keywords: by Sean Silverthorne
- October 2019 (Revised April 2020)
- Background Note
Note on Funding Deep Tech Startups
By: Karim Lakhani, Peter Barrett and Noubar Afeyan
This Background Note provides essential information on funding deep technologies—those technologies that were inherently capital intensive, time consuming, risky, and potentially disruptive. Both dilutive and non-dilutive sources of investment are highlighted, along... View Details
Keywords: Entrepreneurship; Energy; Venture Capital; Corporate Finance; Initial Public Offering; Investment; Health Testing and Trials; Innovation and Invention; Technological Innovation; Intellectual Property; Product Design; Product Development; Information Technology; Research and Development; Risk and Uncertainty; Technology Industry; Biotechnology Industry; United States; North America; Europe; Asia
Lakhani, Karim, Peter Barrett, and Noubar Afeyan. "Note on Funding Deep Tech Startups." Harvard Business School Background Note 620-029, October 2019. (Revised April 2020.)
- 23 Jan 2018
- First Look
First Look at New Research and Ideas, January 23, 2018
one, while passive maturity transformation strategies have CAPM betas near zero; and (4) portfolios of bank equities consistently underperform portfolios designed to passively mimic their economic exposures.... View Details
Keywords: Sean Silverthorne
- 06 May 2002
- Research & Ideas
A Toolkit for Customer Innovation
a number of companies have adopted an intriguing approach, which at first seems counterintuitive. Essentially, these companies have abandoned their efforts to understand exactly what products their customers want and have instead equipped... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
- 06 Nov 2012
- Op-Ed
Stop Talking About the Weather and Do Something: Three Ways to Finance Sustainable Cities
The wrath of Hurricane Sandy has illuminated a fundamental question: How do we ensure that our cities are resilient in the face of inevitable future disasters? A destroyed city is not a sustainable city. I'm making the case that it's time to stop complaining about... View Details
- 13 Oct 2003
- Research & Ideas
How to Pick Managers for Disruptive Growth
from the core business who has demonstrated a record of success? An outsider who has started and grown a successful company? The school-of-experience view suggests that both of... View Details
Keywords: by Michael Raynor
- 28 Nov 2016
- Research & Ideas
Challenging the Belief that Liability Laws Kill Medical Device Innovation
There are no simple rules policymakers can use.” The findings might also help device makers themselves consider how they invest their R&D in new products. “If you are only thinking about liability of your own product, then all you... View Details
- December 2018
- Case
Choosy
By: Jeffrey J. Bussgang and Julia Kelley
Founded in 2017, Choosy is a data-driven fashion startup that uses algorithms to identify styles trending on social media. After manufacturing similar items using a China-based supply chain, Choosy sells them to consumers through its website and social media pages.... View Details
Keywords: Artificial Intelligence; Algorithms; Machine Learning; Neural Networks; Instagram; Influencer; Fast Fashion; Design; Customer Satisfaction; Customer Focus and Relationships; Decision Making; Cost vs Benefits; Innovation and Invention; Brands and Branding; Product Positioning; Demand and Consumers; Supply Chain; Production; Logistics; Business Model; Expansion; Internet and the Web; Mobile and Wireless Technology; Digital Platforms; Social Media; Technology Industry; Fashion Industry; North and Central America; United States; New York (state, US); New York (city, NY)
- 20 Oct 2015
- First Look
October 20, 2015
international institutions, a bank and a museum, adds value to both in terms of interaction with customers and breadth of audiences. The paper further points to key aspects of... View Details
Keywords: Sean Silverthorne
- 13 May 2002
- Op-Ed
A Cure for Enron-Style Audit Failures
If companies and regulators are ever to learn from the collapse of Enron—and prevent similar corporate debacles in the future—they must look more closely at the relationship between auditors, managers and the company audit committee. The... View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
from a Field Experiment, authored by Harvard Business School marketing professors Doug J. Chung and Das Narayandas. “With so many people and resources at stake, the design of the sales force compensation... View Details
Keywords: by Carmen Nobel
- 17 Sep 2013
- First Look
First Look: September 17
makers investigating the operational processes, clinical outcomes, and financial performance of hospitals. Download working paper: https://www.hbs.edu/faculty/Pages/download.aspx?name=14-024.pdf Work Design... View Details
Keywords: Sean Silverthorne