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Show Results For
-
All HBS Web
(6,113)
- People (15)
- News (1,205)
- Research (3,895)
- Events (21)
- Multimedia (25)
- Faculty Publications (2,343)
- 21 Apr 2008
- Research & Ideas
The New Math of Customer Relationships
to have packaged and measured the relationships in a way that made sense to a lot of people. Q: Many companies approach creating a good customer experience as a discrete action: a customer satisfaction program, for example. But your books detail an integrated set of...
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by Sean Silverthorne
- 15 Sep 2020
- News
How To Make Diversity a Reality
And then would be responsible for executing, meeting and reporting out. There would be transparency in the company about what they were doing and how they were progressing along. The way I'm thinking about it, it's a completely different...
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- 05 Feb 2001
- What Do You Think?
Do MBA Programs Face “The Innovator’s Dilemma”?
not directly competitive. They offer different products that provide different results for different markets. Alan Carswell points out that online programs are ideal for adult learners with "less need for the social role of...
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by James Heskett
- Web
Creating Brand Value - Course Catalog
development of strong consumer-brand relationships. Brand managers are losing control as consumers hijack brand meaning and engage in open-source branding. And, the next brand crisis is just around the corner in a 24/7 news cycle driven by View Details
- 22 Jan 2018
- Sharpening Your Skills
Why You Are Unhappy at Work
jobs for the right mix of organizational support and responsibility. Why Can't Organizations Engage Their Employees? Who is responsible for generating employee engagement? asks James Heskett The employee or the employee's managers? What's...
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by Sean Silverthorne
- 31 Jul 2018
- First Look
New Research and Ideas, July 31, 2018
Knowledge Sharing at REMA 1000 (B) Supplement to HBS No. 118-007, "Knowledge Sharing at REMA 1000 (A)." Chief Human Resources Officer Tore Høylie was proud of REMA 1000 (REMA)’s strong employee engagement with Workplace, Facebook’s View Details
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Dina Gerdeman
- 02 Nov 2015
- Blog Post
Harvard Arab Weekend (HAW) 2015
strongly believe that it is our responsibility to promote a positive, forward-looking view of the region that bridges the gap between its rich history and promising future. The 2015 rendition of Harvard Arab Weekend will seek to promote...
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All Industries
- 23 Dec 2014
- First Look
First Look: December 23
Internal Problems By: Sebenius, James K. Abstract—Many negotiators have constituencies that must formally or informally approve an agreement. Traditionally, it is the responsibility of each negotiator to manage the internal conflicts and...
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Carmen Nobel
- 01 Jun 1997
- News
Blockbuster Deals
expert on corporate responsibility issues, notes that mergers and acquisitions involve a wide array of ethical questions, some of which relate to the degree of "fit" between the value systems of the merging...
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Garry Emmons and Nancy O. Perry
- May 2011 (Revised March 2013)
- Supplement
Marshall & Gordon: Designing an Effective Compensation System (B)
By: Heidi K. Gardner and Kerry Herman
CEO Kelly Browne wrestles with the design and roll-out of a new compensation system to promote the collaboration necessary for supporting her firm's new strategy. Marshall Gordon International, a global public relations (PR) firm, has recently expanded its service...
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Keywords:
Globalization;
Executive Compensation;
Management;
Organizational Culture;
Performance;
Groups and Teams;
Behavior;
Corporate Strategy;
System
Gardner, Heidi K., and Kerry Herman. "Marshall & Gordon: Designing an Effective Compensation System (B)." Harvard Business School Supplement 411-099, May 2011. (Revised March 2013.)
- Web
Bibliography - Option Pricing in Theory & Practice: The Nobel Prize Research of Robert C. Merton - Exhibits - Historical Collections
Theorem." Journal of Financial Economics 5, no. 3 (November 1977): 241-249. Merton, Robert C. "On the Pricing of Corporate Debt: The Risk Structure of Interest Rates." Journal of Finance 29, no. 2 (May 1974): 449-470. ** Merton, Robert C....
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- 02 Jul 2010
- What Do You Think?
Is Profit as a “Direct Goal” Overrated?
decision-making and even to the future and viability of capitalism. One debate concerned the primacy of profit as a goal. Deaver Brown led this argument by saying, "Profit is the only legitimate goal of a corporation ," pointing...
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by Jim Heskett
- 13 Jun 2005
- Research & Ideas
From Turf Wars to Learning Curves: How Hospitals Adopt New Technology
social context, or environment, of their organizations and to understand what aspects of that context interact with the specific requirements of a given technology. For example, if it is clear that a new technology transfers more View Details
- 11 Jul 2012
- Research & Ideas
Book Excerpt: ’The Future of Boards’
Editor's note: The credit crisis and subsequent recession has thrown many financial and business institutions into, if not chaos, then at least a sense that the landscape underneath has shifted significantly. One institution undergoing such self-review is the View Details
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by Jay Lorsch
- April 2010
- Article
Executive Pay and 'Independent' Compensation Consultants
By: K. J. Murphy and Tatiana Sandino
Executive compensation consultants face potential conflicts of interest that can lead to higher recommended levels of CEO pay, including the desires to "cross-sell" services and to secure "repeat business." We find evidence in both the US and Canada that CEO pay is...
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Keywords:
Compensation Consultants;
Conflicts Of Interest;
CEO Pay;
Board Of Directors;
Director Pay;
Disclosure;
Conflict of Interests;
Governing and Advisory Boards;
Corporate Disclosure;
Executive Compensation;
Corporate Governance;
Consulting Industry;
Canada;
United States
Murphy, K. J., and Tatiana Sandino. "Executive Pay and 'Independent' Compensation Consultants." Journal of Accounting & Economics 49, no. 3 (April 2010): 247–262.
- 17 Feb 2021
- Research & Ideas
Pandemic Self-Care for CEOs: Rituals, Running, and Cognitive Restructuring
stress” and “kept me mentally healthy and strong.” Some also noted that they were managing their social lives more proactively, making more concerted efforts to reach out to loved ones. “I called elderly family members regularly and...
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- 12 Oct 2011
- Research & Ideas
Creating Online Ads We Want to Watch
unobtrusively measured their eye movements. The researchers parsed the camera data with the help of computer vision software that evaluated emotional response based on variations in facial features. Click to watch. Meanwhile, the eye...
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- Web
Statement from Dean Srikant Datar on Anti-Semitism | About
been defaced; Jews have been harassed in the streets; and anti-Semitic social media postings have become common. In the past two weeks, Harvard Hillel has been vandalized twice. Both incidents are currently under investigation by the...
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- 01 Mar 2003
- News
Inside the Revolution
occur differently in countries around the world. In his research, West investigates how a nation’s institutional systems may either facilitate or retard the development of biotech as an industry. Labor and capital market structures and different forms of View Details
- Profile
Gerald Chertavian
United States, employs 400, and has an annual budget of $70 million. While those numbers—as well as rave reviews from the media and corporate partners—tell of the organization’s success, Chertavian’s most prized metric shows the outcomes...
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