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Show Results For
- All HBS Web
(6,118)
- People (17)
- News (1,310)
- Research (3,838)
- Events (41)
- Multimedia (62)
- Faculty Publications (2,126)
- 01 Apr 2000
- News
Rethinking Call Centers: Effective Delivery of Service is Key
services industry, where call centers have moved beyond their most obvious function -- as low-cost channels for resolving a myriad of customer concerns -- to become a powerful means of service delivery with the potential to generate... View Details
- 01 Mar 2010
- News
Rwanda Provides Students with Hands-On Learning
planning, among other topics. Wells says the active roles students played, along with the focus on business development and social enterprise advising, make the Rwanda IXP a potential model for more international IXPs in the future. —... View Details
- 17 Dec 2001
- Research & Ideas
Becoming the Next Real Estate Mogul
Potential real estate moguls at the 2001 Harvard Business School Entrepreneurship Conference received an earful about profiting in a down market, creating value where there is none, and the addiction of playing in a deal-driven industry.... View Details
- Profile
Henry McCance
Greylock recommended Timothy Armour (MBA 1975) to McCance as a potential consultant. Armour, who had some 20 years’ experience in development and operations at nonprofits, including Harvard Business School, met with McCance over dinner.... View Details
- Student-Profile
Sarah Wolfolds
When I was a senior in college, I planned to attend a PhD program in Economics to study industrial organization and potentially labor economics. I had always been interested in Economics and was intrigued by the influence of the... View Details
- Web
IFC: India; Development While Decarbonizing - India’s Path to Net Zero - Course Catalog
nature of IFCs, auditing is not permitted) Course Overview The global race to eliminate greenhouse gases from the atmosphere has started in full earnest. The stakes are high; emissions released by human activities are taking a catastrophic toll on the planet, prompting... View Details
- 01 Oct 2000
- News
A Message from Dean Clark
the potential to be a great business leader. We also have a responsibility to match our predecessors' careful planning and high standards as we develop our extraordinary campus. With last spring's groundbreaking for Hawes Hall, a building... View Details
Keywords: Educational Services
- 28 May 2013
- Research & Ideas
Can LEGO Snap Together a Future in Asia?
where top execs tested whether the current business model was robust enough for the challenges lying ahead. While LEGO has sold toys in Asia for three decades, there is serious potential to improve market share and maybe even outgrow... View Details
- 09 Jun 2009
- First Look
First Look: June 9
potential approaches to establishing evidence of social influence in partially endogenous networks, and they may be especially persuasive in combination. Download the paper: http://www.hbs.edu/research/pdf/09-136.pdf Technology Innovation... View Details
Keywords: Martha Lagace
- Web
Diversity on Teams: Our Own Harvest - Race, Gender & Equity
Guzman Many teams have referenced how difficult it can be to curate a diverse talent pool and team. Let’s consider the experience of your potential team members. How might they become aware of your vacancies? Are they posted on apps and... View Details
- 01 Jun 2000
- News
The Business of Biotech
biotechnology. The prospect is exhilarating, but the road to this brave new biotech world has more than a few bumps. With an average time line of ten years required to bring a drug to market - and the potential for failure looming every... View Details
Keywords: Julia Hanna
- 13 Feb 2018
- First Look
New Research and Ideas, February 13, 2018
illustrates the potential for creative and strategic negotiation to overcome what many regard as impossibly high barriers—as well as the painful lesson that negotiating virtuosity plus the election of a charismatic leader hardly suffice... View Details
Keywords: Sean Silverthorne
- 19 Oct 2015
- Research & Ideas
Business Research that Makes for Smarter Public Policy
research to help address. EPA senior attorney-advisor Jon Silberman says he attended with potential research questions related to the agency’s Next Generation Compliance initiative, which aims to take advantage of new tools and... View Details
Keywords: by Michael Blanding
- 03 Nov 2009
- First Look
First Look: Nov. 3
variety of quality improvement strategies. Highlights quality improvement collaborative—organized programs popularized by the Institute for Healthcare Improvement in which teams from multiple institutions work together to improve care in a specified topic area (e.g.,... View Details
Keywords: Martha Lagace
- 28 Sep 2009
- Research & Ideas
Improving Accountability at the World Bank
information disclosure proposed by the Global Transparency Initiative (2009). 4. Expand and protect political space for democratic and participatory decision-making in national political processes. The potential for democratic,... View Details
Keywords: by Alnoor Ebrahim
- 07 Aug 2007
- First Look
First Look: August 7, 2007
reversion to very early hiring or the use of a centralized matching system such as that used for medical residencies. We suggest, however, potential avenues by which the clerkship market could stabilize at something like its present... View Details
Keywords: Martha Lagace
- 14 Oct 2002
- Research & Ideas
The Widening Rift Between Corporations and Society
grasping the revolutionary potential of the new digital medium. As a result, corporations have failed to adapt to the true nature of their markets in the twenty-first century. Organizational change programs, visionary leadership, or... View Details
Keywords: by Martha Lagace
- Web
CFO Letter - Annual Report 2014
and outstanding as any other HBS activity or program. Totaling nearly $12 million, expenses related to this work at HBX were a significant new factor in the School’s overall financial performance for fiscal 2014. Although HBX is in start-up mode at present, over the... View Details
- 21 Dec 2018
- News
Bridging the Gap
that academic excellence is the only indication that somebody has the potential to lead change over time. We’re looking for a track record of curiosity, of resilience, of initiative. We want to find kids who have made the most with where... View Details
- 01 Sep 2007
- News
Riding It Out
a jumper in 1997. A rider since the age of 10 (“I blame my mother for getting me into it”), Minard saw great potential in Westley. But the horse suffered from a degenerative eye disease that could lead to blindness. The vet advised Minard... View Details