by Working Knowledge editors - Publications - Faculty & Research

11 Apr 2023
Research & Ideas

Is Amazon a Retailer, a Tech Firm, or a Media Company? How AI Can Help Investors Decide

S&P 500? There are trillions and trillions of pension assets in S&P funds. Some things are just sticky because they are the benchmark. You Might Also Like: 8 Strategies to Sustain Business Innovation Why Technology Alone Can't Solve AI's Bias Problem How to Get... View Details

Keywords: by Danielle Kost; Consumer Products; Real Estate; Financial Services; Retail

11 Jan 2021
Research & Ideas

Is A/B Testing Effective? Evidence from 35,000 Startups

with Sharique Hasan and Aaron Chatterji of Duke University’s Fuqua School of Business, examined 35,262 high-tech startups founded globally between 2008 and 2013. They detailed their results in the working paper, Digital Experimentation... View Details

Keywords: by Kristen Senz

14 Mar 2023
In Practice

What Does the Failure of Silicon Valley Bank Say About the State of Finance?

Credit Ratings? Buy Now, Pay Later: How Retail's Hot Feature Hurts Low-Income Shoppers Did Pandemic Stimulus Funds Spur the Rise of 'Meme Stocks'? Feedback or ideas to share? Email the Working Knowledge team... View Details

Keywords: by Dina Gerdeman; Financial Services; Banking

02 Jun 2022
Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

knowledge is directly applicable to your life, this combination becomes highly combustible. So, for instance, we can learn about the spike proteins on viruses, and then we can use that knowledge to create a... View Details

Keywords: by Dan Morrell

20 Jun 2023
Research & Ideas

Looking to Leave a Mark? Memorable Leaders Don't Just Spout Statistics, They Tell Stories

Might Also Like: Effective Leaders Share the Spotlight with Their Teams It’s Time to Reset Decision-Making in Your Organization Swiping Right: How Data Helped This Online Dating Site Make More Matches Feedback or ideas to share? Email the View Details

Keywords: by Scott Van Voorhis

19 Dec 2022
Research & Ideas

The 10 Most Popular Articles of 2022

says research by Julian Zlatev and colleagues. Your Best Employees Are Burning Out: A Framework for Retaining Talent Companies have long ignored the factors that are burning out employees. Hise Gibson and MaShon Wilson offer a five-step... View Details

Keywords: by Danielle Kost

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

same time, the Los Angeles Rams “morphed from a plodding exemplar of mediocrity” to an explosive conference winner, also with the help of a modern, creative offensive system, helmed by the youngest coach in NFL history, Sean McVay. The... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

13 Jul 2020
Research & Ideas

Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk

the world has three. I don't mean to boast. And there are lots of things that we've been working on since the eighties. We've been trying to get an HIV vaccine since the 1980s and we've been unsuccessful. Neeley: So, where does this leave... View Details

Keywords: by Staff; Pharmaceutical

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Together Open Your Organization to Honest Conversations Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Dylan Gillis View Details

Keywords: by Michael Beer

18 Mar 2024
Research & Ideas

When It Comes to Climate Regulation, Energy Companies Take a More Nuanced View

Common wisdom holds that oil and gas companies, electric utilities, and other industries known for their large carbon emissions generally oppose clean energy policies. Now, a study of corporate advocacy spanning 30 years reveals that many companies are more flexible... View Details

Keywords: by Desmond Dodd; Energy; Utilities

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed... View Details

Keywords: by Michael Blanding; Food & Beverage

22 Apr 2024
Research & Ideas

When Does Impact Investing Make the Biggest Impact?

important sector.” You Might Also Like: ESG Activists Met the Moment at ExxonMobil, But Did They Succeed? As Climate Fears Mount, More Investors Turn to 'ESG' Funds Despite Few Rules Are Companies Actually Greener—or Are They All Talk? Feedback or ideas to share? Email... View Details

Keywords: by Rachel Layne

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

and gain a broad understanding of the business, especially as it operates globally. In separate interviews, Sasser and Narayandas discussed talent identification, leadership in action, and what PLD does to help hundreds of executives grow. "Leadership View Details

Keywords: by Martha Lagace

31 Aug 2015
Research & Ideas

How Ben Franklin’s ‘Way to Wealth’ Introduced American Capitalism to the World

of wisdom and many others were made famous by Benjamin Franklin in his 1758 essay known as The Way to Wealth, first published as a sermon delivered by “Father Abraham” in Poor Richard’s Almanack. “I’m... View Details

Keywords: by Julia Hanna

12 Aug 2020
Research & Ideas

Why Investors Often Lose When They Sue Their Financial Adviser

indexes by 30 percent. The market swings likely prompted many brokerage customer to scrutinize their advisers’ investments, and some might not have liked what they saw. “There's a Warren Buffett quote: ‘Only when the tide goes out do you... View Details

Keywords: by Danielle Kost; Financial Services

02 Apr 2021
Research & Ideas

Salary Negotiations: A Catch-22 for Women

much as possible while still allowing many of the benefits of negotiation to come through.” About the Author Kristen Senz is the growth editor of Harvard Business School Working Knowledge. [Image:... View Details

Keywords: by Kristen Senz

20 Jan 2014
Research & Ideas

Language Wars Divide Global Companies

company called by the pseudonym GlobalTech, based in Germany, with mixed nationality teams working in the United States, Germany, and India. Two years before the study, GlobalTech standardized on English as... View Details

Keywords: by Kim Girard

02 Apr 2020
What Do You Think?

What Are Lessons for Leaders from This Black Swan Crisis?

Compassion (Harvard Business Review) Organizational Responses to COVID-19 and Climate Change: A Conversation with Rebecca Henderson (Environmental Insights) COVID-19 Business Impact Center (Harvard Business School) Read COVID-19 coverage from View Details

Keywords: by James Heskett

22 Apr 2002
Lessons from the Classroom

Entrepreneurship: It Can Be Taught

entrepreneurial instruction (and inspiration) at HBS and the philosophy that underpins The Entrepreneurial Manager. Highlights from the discussion, moderated by Mike Roberts, executive director of Entrepreneurial Studies, follow. Q: We've... View Details

Keywords: by Staff

22 Jun 2022
Book

Four Elements for Finding the Right Career Path

fresh new language so that you can explain, both to yourself and to others, what is occurring for you within each of the Four Element arenas. This movement from access to implicit knowledge to finding new language for what is implicit is... View Details

Keywords: by Dina Gerdeman

Publications