Filter Results:
(665)
Show Results For
- All HBS Web (1,030)
- Faculty Publications (228)
Show Results For
- All HBS Web (1,030)
- Faculty Publications (228)
Sort by
- 28 Jul 2009
- First Look
First Look: July 28
report, new CEO Hank McKinnell discusses Pfizer's performance goals and its acquisition of Pharmacia, which gave it control of the anti-arthritis drug Celebrex. In the 2005 report, McKinnell discusses his... View Details
Keywords: Martha Lagace
- 24 Apr 2013
- Research & Ideas
Who Sets Your Benchmarks?
pursuing your goals accordingly. In this excerpt, he discusses the unfortunate and all-too-common tendency to focus on extrinsic rather than intrinsic motivators. Who Sets Your Benchmarks? From, What You're Really Meant to Do: A Road Map... View Details
- 21 Jul 2003
- Research & Ideas
Don’t Get Buried in Customer Data—Use It
immediately to his needs and create a better experience for him. "A company's goal should be to learn more about what each customer needs so that it can close the customer sacrifice gap, which is the difference between what... View Details
Keywords: by Jean Ayers
- 05 Nov 2024
- Book
Building the Road to 'Small Business Utopia' with AI and Fintech
assistant who knew all about the business, including the goals and preferences of the owner. What if this bot could respond to requests in plain English to perform daily tasks and improve sales and... View Details
- 03 May 2011
- First Look
First Look: May 3
http://www.hbs.edu/research/pdf/11-062.pdf 'Fit': Field Experimental Evidence on Sorting, Incentives and Creative Worker Performance Authors:Kevin J. Boudreau and Karim R. Lakhani Abstract We present the results of a 10-day field... View Details
Keywords: Sean Silverthorne
- 22 Apr 2014
- First Look
First Look: April 22
prosocial goal (e.g., making someone smile or increasing recycling) felt happier and reported creating greater personal happiness after performing a goal-directed act of kindness than did those who were... View Details
Keywords: Sean Silverthorne
- 08 Nov 2016
- First Look
November 8, 2016
this module by illustrating how to use a profit plan to test a strategy’s viability. This module shows how the profit plan plays a critical role in every business: setting performance goals for employees,... View Details
Keywords: Sean Silverthorne
- 23 Jul 2008
- Sharpening Your Skills
Sharpening Your Skills: Balanced Scorecard in Action
the strategic goals that organizations set for themselves and the results they achieve. An office of strategy management is intended to close that gap. At the corporate level of an organization, it oversees all strategy-related... View Details
- June 1991 (Revised December 1997)
- Case
Takeover of the Norton Co., The
By: Thomas R. Piper
After a decade of mediocre performance, the Norton Co. enters 1990 with the prospect of increased sales in the next few years. Yet Norton is pursuing slow growth industries, and a lower than expected earnings announcement at the beginning of 1990 has depressed earnings... View Details
Keywords: Mergers and Acquisitions; Business Conglomerates; Goals and Objectives; Forecasting and Prediction; Performance Evaluation; Revenue; Bids and Bidding; Business Processes; Ownership Stake
Piper, Thomas R. "Takeover of the Norton Co., The ." Harvard Business School Case 291-002, June 1991. (Revised December 1997.)
- 27 Jun 2007
- Lessons from the Classroom
Learning to Make the Move to CEO
explains Simons. At a recent AMP session, Simons rolled out his research on what he calls the Executive Compass, which assigns key performance factors to each of the tool's 8 points. "The North Star of this is identifying your... View Details
- 19 Dec 2005
- Research & Ideas
Public Education Goes to School
years, we've produced sixteen teaching cases, two conceptual notes, and a working paper. Q: The performance problems of U.S. public education are receiving growing attention. How are urban schools performing... View Details
- 03 Jan 2018
- What Do You Think?
In the Wake of #MeToo, Should Corporate Boards Hire Compliance Officers?
systems." Citing Robert Clarke, past Dean of Harvard Law School, Joe recalled Clarke noted that "Boards could be stewards of the corporation, looking after its long term health, or compliance officers using the Board's time to audit its View Details
Keywords: by James Heskett
- 23 Feb 2016
- First Look
February 23, 2016
their reforms are the common goals of reducing bureaucracy, streamlining decision making, and, most importantly, creating a unified culture that, to date, the company has been missing. CEO Pedro Faria believes a strong culture, in which... View Details
Keywords: Sean Silverthorne
- 29 May 2007
- First Look
First Look: May 29, 2007
worldwide. The organization is at a crossroads as it attempts to reach the ambitious goal of serving 10% of the 20 million Egyptians living in poverty by 2023, while at the same time developing the local NGO capacity to serve the... View Details
Keywords: Martha Lagace
- 22 Feb 2011
- Research & Ideas
Most Popular Articles, Papers of the Decade
Setting Published: February 11, 2009 For decades, goal setting has been promoted as a halcyon pill for improving employee motivation and performance in organizations. Advocates of View Details
Keywords: by Sean Silverthorne
- 10 Sep 2014
- Research & Ideas
Become a Value Creator
asked how he could pay back the favor. Cash put his arm around his colleague's shoulder and said, "You don't owe me anything, Brian. This is the way we do things here. Just pay it forward." “Shareholder value or profits are measures, not View Details
Keywords: by Dina Gerdeman
- 06 Mar 2007
- First Look
First Look: March 6, 2007
perform their jobs more safely and effectively. The latter required that workers engage in mutual expressions of vulnerability: they acknowledged their physical limitations, learned from their mistakes, and attended to their own and... View Details
Keywords: Martha Lagace
- 30 Oct 2005
- Research & Ideas
Tuning Jobs to Fit Your Company
exhibit "The Four Spans" provides a summary.) The span of control. The first span defines the range of resources—not only people but also assets and infrastructure—for which a manager is given decision rights. These are also the resources whose View Details
Keywords: by Robert Simons
- 08 Mar 2004
- Research & Ideas
Secret to Success: Go for “Just Enough”
mountain in the world or how many zeros you tally up in your portfolio. New levels of human performance take us closer to the gods and set the stage for what we hope is excellence in our own DNA. These moments also make good copy.... View Details
Keywords: by Laura Nash & Howard Stevenson
- 01 Apr 2015
- Research & Ideas
The Slow, Steady Battle to Fix Cancer Care
payment model undoubtedly simplifies billing matters for the patients, the main impetus is to lower health care costs while simultaneously improving quality of care. In the traditional fee-for-service model, hospitals secure permission from the patient's insurance... View Details