Publications

2017
Article

Scaling: Organizing and Growth in Entrepreneurial Ventures

By: Alicia DeSantola and Ranjay Gulati

Entrepreneurial ventures face unique challenges related to growth, particularly in the management of internal organizations. Progress on understanding these dynamics has been constrained by fragmentation within relevant management research. In this paper, we clarify... View Details

Keywords: Growth and Development; Organizational Change and Adaptation

2009
Chapter

Leading and Creating Collaboration in Decentralized Organizations

By: Heather M. Caruso, Todd Rogers and Max Bazerman

Keywords: Leadership; Social and Collaborative Networks; Organizational Structure

2005
Class Lecture

Creating Customer-Centric Cultures: Lessons from High-Performance Organizations

By: Rohit Deshpandé

Keywords: Customer Focus and Relationships; Organizational Culture

Web

Online Business Courses for Organizations | HBS Online

learning and development needs. We offer volume based discounts and special pricing for nonprofit organizations and universities. Contact us to learn more. Develop Your Workforce Through our Flexible, Online Courses. We offer online... View Details

31 Jul 2008
Working Paper Summaries

Communication (and Coordination?) in a Modern, Complex Organization

Keywords: by Adam M. Kleinbaum, Toby E. Stuart & Michael L. Tushman

Article

Strategic Performance Measurement and Management in Nonprofit Organizations

By: Robert S. Kaplan

Keywords: Performance; Measurement and Metrics; Strategy; Management; Nonprofit Organizations

2022
Case

Charting a Course for Boston: Organizing for Change

By: Lisa C. Cox, Mitchell B. Weiss and Jorrit De Jong

Michelle Wu had been elected on the promise of systemic change, but four days after her November 2021 election and just eleven days before taking office as mayor of Boston, she was still considering how best to staff and manage a range of over-arching priorities.... View Details

Keywords: Leadership; Selection and Staffing; City; Organizational Change and Adaptation; Boston

Read Now

August 1983 (Revised July 1984)
Case

Antitrust Movement: Symbolic Politics and Industrial Organization Economics

By: Richard S. Tedlow

Keywords: Monopoly; Government and Politics; Industry Structures; Business History

Article

Organization Culture and Marketing: Defining the Research Agenda

By: Rohit Deshpandé and Frederick E. Webster Jr.

December 2014 (Revised January 2016)
Course Overview Note

Managing Change: Adaptive Leadership for 21st Century Organizations

By: Rosabeth Moss Kanter

Syllabus for Managing Change 2016 EC Course. View Details

August 1994
Case

Higashimaru Shoyu Company, Ltd. (B): Revitalizing the Organization

Documents how Higashimaru's plant manager converted a reluctant workforce into one that was open to change. Illustrates "human reengineering" and shows how the plant manager prepared workers for a factory modernization program. View Details

Keywords: Restructuring; Employees

Educators

July 2003 (Revised January 2013)
Background Note

Note on Organized Labor in U.S. Public Education

Surveys the history, structure, and activities of the two dominant U.S. teachers unions—the National Education Association (NEA) and the American Federation of Teachers (AFT). The NEA and AFT represent approximately 90% of U.S. public school teachers and have grown... View Details

Keywords: Labor Unions; Education; Education Industry; United States

Educators

August 1989
Supplement

Inland Steel: Organizing for Excellence, Part II, Video

May 1997
Teaching Note

Product Development Process, Organization and Improvement, Instructor's Note

By: Marco Iansiti

Explores how development projects fit (or do not fit) within a firm's development strategy and its wider competitive goals. Module materials, and this note, focus on two broad approaches to process design (sequential and flexible) that were originally introduced in the... View Details

Keywords: Goals and Objectives; Management Practices and Processes; Product Development; Performance Improvement; Competition