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Show Results For
- All HBS Web
(1,024)
- News (216)
- Research (713)
- Events (5)
- Multimedia (1)
- Faculty Publications (233)
- 25 Apr 2014
- News
Tapping into more effective water technologies
demand for fresh and pure water is forecast to exceed supply by 40 percent. "Few businesses are prepared for water scarcity and its impact upon operations and their supply chains," says Shenkar, adding that a small group of leaders is... View Details
- 23 Mar 2015
- Research & Ideas
It’s Called ‘Price Coherence,’ and It’s Surprisingly Bad for Consumers
airlines increase their retail prices. So all buyers essentially end up sharing the fees, even if they choose to forego the intermediary. Thus begins a vicious cycle of increasing costs. With price coherence in place, intermediaries need not worry that buyer View Details
- June 29, 2022
- Other Article
Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation
By: Michael Luca, Ginger Zhe Jin and Daniel Martin
Credit card companies must decide what product features to disclose to consumers, such as payment schedules, penalties, and fees--and also whether to present them clearly or bury them in the fine print. Firms face similar choices in settings ranging from privacy... View Details
Keywords: Obfuscation; Credit Cards; Strategic Incentives; Complexity; Agreements and Arrangements; Customers; Consumer Behavior; Financial Services Industry
Luca, Michael, Ginger Zhe Jin, and Daniel Martin. "Strategic Complexity? Using Experiments to Understand and Overcome Obfuscation." Management Science Review (June 29, 2022). (Summary of "Complex Disclosure," Management Science, May 2022.)
- 01 Dec 2017
- News
Pencils Up: Taking Note of New Courses
When MBA students returned to Soldiers Field in the fall, they had nine new second-year courses to choose from, four with an emphasis on fieldwork. For faculty, developing a course affords the opportunity to draw on research and address what they see as some of the... View Details
Keywords: Julia Hanna
- 01 Jun 2002
- News
In VMI Partnerships, the Devil is in the Data
scenario carries a caveat, though, according to research by HBS assistant professor Susan Kulp. Her work suggests that the profit gains of VMI depend on both the retailer's willingness to provide detailed demand information and the... View Details
Keywords: Laura Singleton (MBA 1988)
- 01 Jan 2020
- What Do You Think?
Why Not Open America's Doors to All the World’s Talent?
gain admission to the US. He describes the arcane system that puts a limit on the number of H-1B visas issued each year. Demand fluctuates from year to year depending on economic conditions and other... View Details
- 17 Sep 2001
- Research & Ideas
Let Customers Call the Shots
concept to well-behaved consumption markets such as soft drinks. Consumer empowerment won't work there; empowering systems are most needed in situations where demands are fragmented and versatile. As these... View Details
Keywords: by Martha Lagace
- 01 Feb 1997
- News
New Releases
themselves. According to Regina Herzlinger, the School's Nancy R. McPherson Professor of Business Administration, those same forces are now at work on the country's largest service industry - health care. In her latest book, Herzlinger explains how consumer View Details
- 08 Apr 2002
- Research & Ideas
How to Negotiate “Yes” Across Cultural Boundaries
with no place to hide." ... dispute resolution can look very different in different cultures.—James K. Sebenius U.S. companies like Stone—and others from cultures with strong legal systems—frequently underestimate the power of informal influences because they... View Details
Keywords: by James K. Sebenius
- 13 Jul 2020
- News
Locally Grown
trucks. The systems captured the energy created when braking and applied it to acceleration, reducing the demand on the internal combustion engine. The model was similar to that used in hybrid cars, but the... View Details
Keywords: April White
Leonard S. Shoen
Foreseeing the demands of post-war relocation by veterans and their families, Shoen focused his efforts on the development of a cheap one-way truck rental unit, U-Haul. Shoen’s original and innovative ideas allowed him to cheaply and... View Details
Keywords: Transportation
- 21 Mar 2024
- Blog Post
IFC India: Renewable Energy - CleanMax
India is continuing to deploy new fossil fuel power generation, largely because of (a) the tremendous energy demand forecasts of the country and (b) inadequacies in grid infrastructure and energy storage. After the office presentation, we... View Details
- Fast Answer
Sustainability in Energy Industry
financial regulators This report identifies so many important recommendations to address the systemic risk that the climate crisis presents. Global Energy Review 2020 The impacts of the Covid-19 crisis on global energy View Details
- 10 Jul 2000
- Research & Ideas
Cable TV: From Community Antennas to Wired Cities
John Walson launched the first commercial cable television system in Mahanoy City, Pennsylvania, an Appalachian town eighty-six miles from Philadelphia. 1,2 Walson worked as a lineman for Pennsylvania Power & Light and also owned a... View Details
- 01 Sep 2003
- News
Incentives and Operational Excellence
Operational problems can be the cause of an organization’s demise. Often they can be traced to poor controls in interorganizational settings, according to HBS associate professor V.G. Narayanan, a specialist in measurement systems and... View Details
- 01 Mar 2014
- News
Feedback
perseverance, and teamwork. —Michael Brown (MBA 1970) via LinkedIn Curing Health Care Re: How can our health care system be fixed? This is all very well and good, but technical solutions will only work around the edges until two main... View Details
Keywords: Health, Social Assistance
- 09 Feb 2010
- First Look
First Look: Feb. 9
Working PapersThe Architecture of Complex Systems: Do Core-Periphery Structures Dominate? Authors:Alan MacCormack, Carliss Baldwin, and John Rusnak Abstract Any complex technological system can be decomposed into a number of subsystems... View Details
Keywords: Martha Lagace
- 12 Nov 2015
- Research & Ideas
Can Consumers be Trusted with Their Own Health Care?
don’t have to go through an intermediary to access these choices. Some people would contend that the consumer has more control.” Similarly, consumers can have a greater say over how their financial assets are managed—from opting for a low-cost View Details
- 22 Nov 2016
- First Look
November 22, 2016
the complex regulatory environment that governs Indian gaming. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51932 Fall 2016 Manufacturing & Service Operations Management The Impact of Supplier Inventory Service Level on Retailer View Details
Keywords: Sean Silverthorne
- 20 Apr 2020
- Book
Why COVID-19 Raises the Stakes for Healthy Buildings
think awareness is heightened, and in this economy there'll be a drop in demand for space, both for apartments and offices,” he says. “With those two things together, I think that the offices with the premier health story will get the... View Details