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- All HBS Web (1,378)
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- All HBS Web (1,378)
- Faculty Publications (338)
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- 24 Jan 2011
- HBS Case
Terror at the Taj
footage of the attack, create a documentary-like account of events that took place over the course of 59 hours. The case also covers the hotel's history, its approach to training employees, the "guest is God" philosophy inherent... View Details
- 04 Oct 2011
- First Look
First Look: October 4
organizational processes among corporations and nonprofits. Read the paper: http://www.people.hbs.edu/cmarquis/GolfingAlone_FINAL.pdf Regulatory Uncertainty and Corporate Response: How China's Environmental Enforcement Is Catching Up to... View Details
Keywords: Sean Silverthorne
- 27 Jun 2011
- Research & Ideas
Recovering from the Need to Achieve
start (S) doing," and then asking those same people to hold you accountable for what they included on the list. More honest, no-holds-barred conversations with bosses and direct reports are also part of recovery, he adds. Finally,... View Details
Keywords: by Kim Girard
- 03 Jan 2011
- Research & Ideas
Most Popular Articles of 2010
to Make Careful Decisions? Summing up reader responses, Professor Jim Heskett finds compelling arguments for a process involving intuition based on analysis and experience. Should people also make their own decision-making View Details
Keywords: by Staff
- 20 Dec 2016
- First Look
December 20, 2016
years, this paper presents a significant revision of the model of creativity and innovation in organizations published in Research in Organizational Behavior in 1988. This update focuses primarily on the individual-level psychological View Details
Keywords: Carmen Nobel
- 22 Feb 2021
- Book
Reaching Today's Omnichannel Customer Takes a New Sales Strategy
components: actionable customer selection criteria (because resources spent on accounts A and B are not available for accounts C, D, and so on); clarity about the buying View Details
Keywords: by Kristen Senz
- 24 Nov 2003
- Research & Ideas
Boards and Corporate Governance: A Balanced Scorecard Approach
capital to the best ideas, weeding out the bad ones. Investors have the challenge of sorting through the overwhelming number of ideas to discern the good ones, a process compared to finding a needle in a haystack. They often lack the... View Details
Keywords: Re: Robert S. Kaplan & Krishna G. Palepu
- 15 Jul 2019
- Book
Many Executives Are Afraid of Finance. Here's How They Can Gain Confidence
mean? Desai: People think finance and accounting are fundamentally the same when, in fact, much of the finance approach is a reaction against accounting. If you take the information problem as central, then measuring cash becomes... View Details
Keywords: by Dina Gerdeman
- 15 Nov 2018
- Book
Can the Global Food Industry Overcome Public Distrust?
JamesBrey Food is the largest segment of the global economy. It is also widely recognized as more critical for human health than any pharmaceutical drug on the planet. But significant changes in the industry are making people lose trust in many institutions involved in... View Details
- 26 Nov 2001
- Op-Ed
Why Corporate Budgeting Needs To Be Fixed
shenanigans have become so common that they're almost invisible. The budgeting process is so deeply embedded in corporate life that the attendant lies and games are simply accepted as business as usual, no matter how destructive they are.... View Details
Keywords: by Michael C. Jensen
- 30 Oct 2019
- Research & Ideas
How to Recover Gracefully After Shutting Down Your Startup
step should be to consult a lawyer and an accountant to understand their legal obligations and how to sequence payments to parties owed money. After that, they should formulate a plan for communicating the news to customers and... View Details
Keywords: by Danielle Kost
- 10 Sep 2020
- Research & Ideas
The COVID Two-Step for Leaders: Protect and Pivot
achieving the complete elimination of all waste in pursuit of the most efficient methods.” The system is based on two principles: automation with a human touch, and each process producing only what is needed for the next View Details
- 25 Mar 2019
- Research & Ideas
The Secret Life of Supply Chains
Like archaeologists digging on a remote hillside, business researchers have unearthed an important segment of the United States economy all but hidden from traditional innovation policy, yet accounting for tens of millions of jobs crucial... View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
research as well as economic, organizational, and cross-disciplinary methodologies. The innovative process is broadly considered here, as well as the technologies that result from it, including business model innovation, service-level... View Details
Keywords: Sean Silverthorne
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
the export-orientation is still feasible if it is being pursued by a large number of countries in parallel. It might have negative terms-of-trade effects if all exports focus on the same industries. It might to lead to unsustainable macroeconomic imbalances with... View Details
Keywords: by Christian Ketels
- 05 Jul 2006
- Research & Ideas
The Accidental Innovator
Companies spend many hundreds of billions of dollars on R&D each year, but the microwave oven was conceived from a melted candy bar, saccharin from an accidental chemical spill, and the Daguerre photo process via a shattered... View Details
Keywords: by Sarah Jane Gilbert
- 10 Mar 2020
- Research & Ideas
The Little Understood Problem Confronting Diverse Workplaces
other institutions such as business. The imperfect, all-too-human process takes place on organizational, individual, and interpersonal levels. It is one of ongoing adjustment and iteration, they write, with all of the awkward missteps and... View Details
Keywords: by Julia Hanna
- 23 May 2023
- Research & Ideas
Lessons on Life, Graffiti, and Value: 'It's in That Darkness That You Can Actually Develop and Evolve'
pass—because, ‘Now we can account for who you are, what you’re about, and how you plug into this ecosystem we have happening,’” Riley said. “It let you fit in without having to give your life over to a neighborhood.” Even rival artists... View Details
Keywords: by Christina Pazzanese, Harvard Gazette
- 07 Nov 2012
- HBS Case
HBS Cases: Sir Alex Ferguson--Managing Manchester United
big part of Ferguson's story is his amazingly high and consistent performance over time-26 years. What are some of the key characteristics he demonstrates that account for these strings of successes? A: I think his willingness to develop... View Details
- 07 Jun 2004
- Research & Ideas
What Drives Supply Chain Behavior?
supply chain problem space to include, among other things, the assignment of roles and decision rights among the coordinating partners, the selection of partners, the design of incentives, and the design of processes to monitor... View Details
Keywords: by Sarah Jane Johnston