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Show Results For
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All HBS Web
(5,438)
- People (6)
- News (890)
- Research (3,739)
- Events (14)
- Multimedia (14)
- Faculty Publications (2,349)
- Web
Henry McGee: From HBO to HBS - MBA
Business & Environment Career Change Career and Professional Development Case Method Clubs Curriculum Digital Entrepreneurship FIELD Financial Aid Health Care Instagram Takeover JD/MBA Leadership Letters to Classmates MBA/MPP & MBA/MPA-ID...
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- December 1999 (Revised November 2001)
- Background Note
Note on Private Equity Securities, A
By: G. Felda Hardymon and Josh Lerner
Provides an overview of the primary securities used in private equity, their structures, and the economic motivation behind their designs.
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Hardymon, G. Felda, and Josh Lerner. "Note on Private Equity Securities, A." Harvard Business School Background Note 200-027, December 1999. (Revised November 2001.)
- 01 Apr 2002
- News
HBS Alumni Association Board of Directors: President's Report
on refining best practices for future conference hosts, including how to identify sponsors and define their role and how to provide consistency in the areas of marketing and promotion. They will also work on developing View Details
- Web
Baker Old Class Collection | Baker Library | Bloomberg Center | Harvard Business School
Lehman Brothers Timeline Sept-Oct 2008 Video-Coverage of the Financial Crisis Download the Exhibition Catalog (PDF) Lehman Brothers Archives Lehman Brothers Deal Books Search Exhibition Lehman Brothers - Introduction 1840s – 1880s General...
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- 06 Aug 2001
- Research & Ideas
Go Globalor No? Can You Make the Case?
year; probably more," the group leader replied. "But cost is not so much the point here. If we don't make this move, we'll get killed by VisiDat—or some other competitor we don't even know about yet. Imagine if SAP introduced a similar product. With their...
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by Walter Kuemmerle
- 22 Dec 2022
- Blog Post
Climate Stories Episode #13: Democratizing Climate Returns - Nisha Desai (HBS 1997), Founder and CEO of Invest With Intention
With Intention. “We want consumers to sync what they are investing in with their financial assets, with education about decarbonization investment opportunities in their own homes and cars.” She continued, “My husband and I have been...
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- 27 Feb 2018
- First Look
First Look at New Research and Ideas, February 27, 2018
process. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=54030 forthcoming Academy of Management Journal The Role of Investor Gut Feel in Managing Complexity and Extreme Risk By: Huang, Laura Abstract—Securing financial...
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Sean Silverthorne
- Web
Powerful Ideas - Annual Report 2014
marketing and economics in novel ways. HBS also sponsors School-wide initiatives. The output of these different streams of work includes publications, programs, courses, and conferences that broaden the School’s impact and reach.” — PAUL...
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- 21 Mar 2022
- Blog Post
The Impact of Career Coaching | When Mission Meets Passion
evaluating hearing healthcare investments. For example, I recently advised a company developing gene therapies for hearing loss. For the engagement, we delivered strategic recommendations for clinical trial design based on a synthesized analysis of the View Details
- 04 Mar 2002
- Research & Ideas
Don’t Lose Money With Customers
Investors diligently manage financial portfolios to maximize returns on their assets; yet corporate managers who invariably proclaim their business customers to be "valuable assets" rarely manage their relationships with them...
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by Peter K. Jacobs
- 19 Aug 2013
- News
Bees Make a Sweet Deal for African Farmers
environmental value simultaneously through its activities," Keshavjee explains. "It is now embarking on a massive investment with equity partners and scaling up its activities." HCA, in partnership with a number of local NGOs and international development and View Details
- Web
Charitable Remainder Trust - Alumni
your payments rise or fall based on the trust’s market performance. At the end of the trust term, HBS receives the remainder and will use it for the purpose(s) you specified. You can name non-Harvard charities—or even your family...
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- 14 Nov 2005
- Research & Ideas
How Can Start Ups Grow?
intangible resources may be best acquired by following a road of conformity in how your company is organized and presented to the outside world. In start-ups in established industries, conventional business titles such as Marketing...
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- Article
Are Self-service Customers Satisfied or Stuck?
This paper investigates the impact of self-service technology (SST) usage on customer satisfaction and retention. Specifically, we disentangle the distinct effects of satisfaction and switching costs as drivers of retention among self-service customers. Our empirical...
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Keywords:
Service Delivery;
Information Technology;
Customer Satisfaction;
Competition;
Cost;
Banks and Banking;
Behavior;
Market Transactions;
Management Analysis, Tools, and Techniques
Buell, Ryan W., Dennis Campbell, and Frances X. Frei. "Are Self-service Customers Satisfied or Stuck?" Production and Operations Management 19, no. 6 (November–December 2010). (Awarded the Decision Sciences Institute Stan Hardy Award for Outstanding Paper Published during 2010 in the Field of Operations Management.)
- September 2010 (Revised August 2013)
- Case
Liza Davis and the Bargain Hunting Customer
By: Francisco de Asis Martinez-Jerez and Lisa Brem
Liza Davis, an upscale women's fashion retailer, is reeling from worldwide recession and lower demand. Should the company target the fast-growing bargain hunter segment or hold the line on price discounts to preserve their brand image? Customer profitability...
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Keywords:
Competitive Strategy;
Price;
Product Positioning;
Customer Value and Value Chain;
Business Cycles;
Financial Crisis;
Profit;
Knowledge Use and Leverage;
Fashion Industry;
Retail Industry
Martinez-Jerez, Francisco de Asis, and Lisa Brem. "Liza Davis and the Bargain Hunting Customer." Harvard Business School Case 111-040, September 2010. (Revised August 2013.)
- Web
History | Social Enterprise | Harvard Business School
Education Leaders Together: Accelerating Opportunities for America's Students. 2012 Two new MBA FIELD courses introduced: Social Impact Investing and Social Innovation Lab. 2011 HBS-led Forum on Social Impact Investing builds upon its prior research on venture...
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- 01 Dec 2008
- News
A U.S. Turnaround?
During the 1960s and 1970s, U.S. textile, apparel, and shoe manufacturing migrated to Latin America and Asia. By 1990 many products formerly manufactured in the United States were being produced abroad. In addition, foreign automakers were taking View Details
- 01 Sep 2008
- News
Alumni Books
brands like Toyota, Nike, Sony, and Nestlé, Blackshaw shows managers and marketers how to establish and maintain credibility for their brand by being authentic, listening and responding to customers, and forming relationships built on...
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- Profile
Monica Dodi
As a cofounder and managing director of the Women’s Venture Capital Fund (WVCF), Monica Dodi (MBA 1984) backs female-led, early-stage ventures in digital media and sustainable products and services. Dodi says these emerging consumer View Details
- 01 Dec 2022
- News
A Quiet Force: Remembering Jay Light
Jay O. Light, Dean of Harvard Business School from 2005 to 2010, died on October 15, 2022, at his home in South Dartmouth, Massachusetts, of cancer. He was 81 years old. Light served on the HBS faculty for more than four decades. He loved being in the classroom and was...
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