Filter Results
:
(18,336)
Show Results For
-
All HBS Web
(18,336)
- People (87)
- News (5,755)
- Research (7,070)
- Events (73)
- Multimedia (296)
- Faculty Publications (3,782)
Show Results For
-
All HBS Web
(18,336)
- People (87)
- News (5,755)
- Research (7,070)
- Events (73)
- Multimedia (296)
- Faculty Publications (3,782)
- 28 Feb 2018
- Sharpening Your Skills
Master the Team Meeting
materials as pre-reading ahead of the meeting and B) bring said materials with them to share. Lead by example for your team and read all materials sent in advance before the meeting. If you have not read them, no one else will you'll be...
View Details
Keywords:
by Julia Austin
- 14 Jun 2021
- Op-Ed
When Your Nerves Get the Best of You, Change the Narrative
mention the executives in my class. "Here’s some good news: We can engage with that anxiety productively." Many of us are familiar with this kind of anxiety. I’ve interviewed and studied many leaders whose confidence has faltered before a high-stakes situation. In the...
View Details
Keywords:
by Francesca Gino
- 15 Dec 2020
- Working Paper Summaries
Biased Sampling of Early Users and the Direction of Startup Innovation
- 12 Nov 2018
- Research & Ideas
'Always On' Isn't Always Best for Team Decision-Making
and high performers draw on them less. NEXT UP: NEW COLLABORATION TOOLS Not all intermittency is gone, despite management trends and collaboration tools pushing the always-on ethos. Sprints used by agile...
View Details
Keywords:
by Roberta Holland
Francesca Gino
Francesca Gino is an award-winning researcher who focuses on why people make the decisions they do at work, and how leaders and employees have more productive, creative and fulfilling lives. She is the best-selling author, most recently, of “
- 14 Aug 2014
- Working Paper Summaries
The State of Small Business Lending: Credit Access During the Recovery and How Technology May Change the Game
- April 2010 (Revised January 2013)
- Case
Southwest Airlines: In a Different World
By: James L. Heskett and W. Earl Sasser Jr.
This is the fourth in a 35-year series of HBS cases on an organization that has changed the rules of the game globally for an entire industry by offering both differentiated and low-price service. The focus of the case is on whether Southwest Airlines should buy gates...
View Details
Keywords:
Decision Choices and Conditions;
Service Delivery;
Service Operations;
Organizational Culture;
Competitive Strategy;
Air Transportation Industry;
New York (city, NY)
Heskett, James L., and W. Earl Sasser Jr. "Southwest Airlines: In a Different World." Harvard Business School Case 910-419, April 2010. (Revised January 2013.)
- 24 Mar 2022
- Research & Ideas
Why Cutting Jobless Aid Isn't the Answer to Worker Shortages
About half of US states—mostly run by Republican governors—cut off extended unemployment benefits months before the federal government was planning to end them on Labor Day last year, convinced workers would flood back to employers who...
View Details
Keywords:
by Rachel Layne
- 10 Oct 2018
- Research & Ideas
The Legacy of Boaty McBoatface: Beware of Customers Who Vote
Brierley Professor of Business Administration. “But even when firms never guarantee that consumers will choose the winner, consumers infer an implicit contract and are upset when that contract is violated.” Norton and John examine the pitfalls of those implicit...
View Details
- 23 Nov 2010
- Working Paper Summaries
Growth Through Heterogeneous Innovations
- 16 Oct 2010
- Working Paper Summaries
A Comparative-Advantage Approach to Government Debt Maturity
- 29 Dec 2019
- Research & Ideas
Read Our Most Popular Research Stories of 2019
women back in the workplace. Now, researchers add a new twist: They can even cause women to question their own abilities. How Companies Benefit When Employees Work Remotely Letting independent workers choose their locations can boost...
View Details
Keywords:
by Sean Silverthorne
- 14 Oct 2008
- Research & Ideas
Should You Bring Advertising Expertise In-House?
surrounding agency-client relations is one characterized by heightened cost-consciousness and accountability. The advertising industry is currently undergoing a major transformation as it absorbs new...
View Details
- 09 Jun 2010
- Working Paper Summaries
Agency Costs, Mispricing, and Ownership Structure
- 01 Nov 1999
- Lessons from the Classroom
What’s Next & So What? Leading in the 21st Century
Leading in the 21st Century is an HBS Executive Education program being held in January 2000. Professors Gary Hamel and John Kotter talk about the course and the new realities of leadership and competitive...
View Details
Keywords:
by Staff
- 01 Mar 2024
- News
Game On
It’s raining in Sarasota. And not a light sprinkle but a proper, Florida drenching, so the outdoor courts at the Pickleball Club’s Lakewood Ranch location are deserted. Inside is a different story. Most of the 12 courts are in play. With four people to a court, all...
View Details
- 12 May 2017
- Working Paper Summaries
Equality and Equity in Compensation
Keywords:
by Jiayi Bao and Andy Wu
- 27 Aug 2007
- Op-Ed
Mattel: Getting a Toy Recall Right
Harvard Business School professor John Quelch is debuting a blog on marketing issues at Harvard Business Online. HBS Working Knowledge is reprinting his first entry, which looks at the Mattel toy recall.Mattel has been criticized heavily...
View Details
- 07 Apr 2010
- Working Paper Summaries