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- All HBS Web (451)
- Faculty Publications (260)
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- All HBS Web (451)
- Faculty Publications (260)
- 16 Dec 2014
- First Look
First Look: December 16
effectiveness because people were not accountable to each other for progress, did not have shared understanding of their work, and faced interpersonal risks when reaching out to other roles. The redesign introduced new mesolevel...
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Sean Silverthorne
- 08 Jan 2020
- Research & Ideas
NFL Head Coaches Are Getting Younger. What Can Organizations Learn?
performance throughout his career. We highlighted McVay’s penchant for surrounding himself with effective staff and willingness to delegate tasks to them. Here, we raise another skill of his that bodes well for long-term success: a strong ability to View Details
- November 2017
- Teaching Note
Tencent
By: John R. Wells and Gabriel Ellsworth
Teaching Note for HBS No. 718-426.
Tencent had undergone many transformations since it was founded in 1998 as a simple messaging service. In 2017, it was the largest online games provider in China with a wide range of game types, China’s largest social networking...
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Keywords:
Tencent;
Tencent Holdings;
WeChat;
Social Networking;
Social Networks;
Gaming;
Gaming Industry;
Video Games;
Computer Games;
Mobile Gaming;
Portals;
Payments;
Mobile Payments;
O2O;
Online-to-offline;
E-commerce;
Messaging;
Subscription Model;
Freemium;
Mobile App Industry;
Smartphone;
PC;
Monetization Strategy;
Antitrust;
Streaming;
Cloud Computing;
Artificial Intelligence;
Big Data;
Alibaba;
Facebook;
JD.com;
Tesla;
Bundling;
Synergies;
Digital Strategy;
Imitation;
Licensing;
Agility;
Entry Barriers;
Online Platforms;
Advertising;
Digital Marketing;
Business Ventures;
Acquisition;
Mergers and Acquisitions;
Business Conglomerates;
Business Growth and Maturation;
Business Organization;
For-Profit Firms;
Joint Ventures;
Restructuring;
Communication Technology;
Blogs;
Interactive Communication;
Interpersonal Communication;
Entertainment;
Film Entertainment;
Games, Gaming, and Gambling;
Music Entertainment;
Investment;
Investment Portfolio;
Price;
Revenue;
Geographic Scope;
Cross-Cultural and Cross-Border Issues;
Global Strategy;
Multinational Firms and Management;
Globalized Markets and Industries;
Business History;
Innovation Strategy;
Technological Innovation;
Business or Company Management;
Goals and Objectives;
Growth and Development Strategy;
Product Positioning;
Social Marketing;
Network Effects;
Market Entry and Exit;
Digital Platforms;
Industry Growth;
Monopoly;
Media;
Distribution Channels;
Service Delivery;
Organizational Change and Adaptation;
Organizational Structure;
Public Ownership;
Problems and Challenges;
Business and Government Relations;
Groups and Teams;
Networks;
Opportunities;
Social and Collaborative Networks;
Strategy;
Adaptation;
Business Strategy;
Commercialization;
Competition;
Competitive Advantage;
Competitive Strategy;
Cooperation;
Corporate Strategy;
Diversification;
Expansion;
Horizontal Integration;
Vertical Integration;
Information Technology;
Internet and the Web;
Mobile and Wireless Technology;
Applications and Software;
Information Infrastructure;
Value Creation;
Emerging Markets;
Product Development;
Segmentation;
Business Units;
Communication;
Profit;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Communications Industry;
Asia;
China;
Canton (province, China)
- 05 Dec 2017
- First Look
First Look at New Research and Ideas, December 5, 2017
Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=53537 in press Personality and Social Psychology Bulletin Advice Giving: A Subtle Pathway to Power By: Schaerer, M., L.P. Tost, L. Huang, F. Gino, and R.P. Larrick Abstract—We propose that View Details
Keywords:
Sean Silverthorne
- Web
One-Year Action Plan Update - Advancing Racial Equity
and looking at ourselves, I see the greatest opportunity or one of the greatest opportunities is really getting in and asking our community, the HBS community, to do the hard work, to do the interpersonal work, the personal work, to come...
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- 10 Mar 2015
- First Look
First Look: March 10
and then go further to consider ways the domain of innovation itself has changed. We suggest that because of fundamental shifts in communication and information processing costs and the increasing modularity of products and services, the...
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Carmen Nobel
- 10 Oct 2007
- First Look
First Look: First Look: October 10
improve social and environmental conditions in the communities in which they do business. Whereas firms once might have been able to prosper by concerning themselves almost exclusively with financial results, most now find it at least...
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Martha Lagace
- 14 Feb 2012
- First Look
First Look: February 14
dynamic groups, don't learn naturally. I outline the factors that prevent them from doing so, such as interpersonal fear, irrational beliefs about failure, groupthink, problematic power dynamics, and information hoarding. With Teaming,...
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Carmen Nobel
- 28 Feb 2012
- First Look
First Look: Feb. 28
understanding of their distant colleagues, while reflected knowledge promoted feelings of being understood. We discuss implications of reflected knowledge to theories of trust and interpersonal dynamics in globally distributed...
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Sean Silverthorne
- 16 Apr 2013
- First Look
First Look: April 16
publicly traded real estate investment trust (REIT) to her fellow board members and company management. The case explores interpersonal communications, influencing one's peers, leadership style, and board dynamics. The case also...
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Sean Silverthorne
- Web
2018 Symposium - Race, Gender & Equity
strategic planning, advancing institutional effectiveness, serving as liaison to Human Resources, and leading diversity-focused community engagement and campus-wide initiatives. As a member of the Vice Chancellor's leadership team, she...
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- 06 Sep 2016
- First Look
September 6, 2016
that humor plays a fundamental role in shaping interpersonal perceptions and hierarchies within groups. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51589 September 2016 Harvard Business Review Know Your Customers'...
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Carmen Nobel
- 08 Feb 2011
- First Look
First Look: Feb. 8
environment while creating urban living capacity by combining low carbon and resource-efficient development with the use of information and communication technologies (ICT) to better manage complex urban systems. Download the paper:...
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Sean Silverthorne
- 22 Mar 2011
- First Look
First Look: March 22
insulted because he is given a monetary incentive to join the company more quickly than originally planned. The case provides an opportunity to analyze negotiation strategy and the importance of emotional intelligence and effective View Details
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Sean Silverthorne
- 22 Apr 2008
- First Look
First Look: April 22, 2008
the company had lost its "human touch" in the process of professionalizing and modernizing to capitalize on the fantastic market opportunities that had opened up in Spain. Some felt that the work was now too structured and View Details
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Martha Lagace
- Web
Print View - Course Catalog
Arts of Communication General Management Candace Bertotti Spring 2025 Q4 1.5 Authentic Leader Development Organizational Behavior Thomas J. DeLong , Monique Burns Thompson Fall 2024 Q1Q2 3.0 Authentic Leader Development Organizational...
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- 13 Jan 2009
- First Look
First Look: January 13, 2009
from initiating and smoothing communication to establishing long-lasting relationships and mutual trust, and from bargaining and drafting agreements to securing their implementation. Chinese negotiators can be at once warm hosts and...
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Keywords:
Martha Lagace
- 24 Jun 2014
- First Look
First Look: June 24
original response, no one can decide in advance what that response should be. So the role of a leader of innovation is not to set a vision and motivate others to follow it. It's to create a community that is willing and able to innovate....
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Sean Silverthorne
- July 2024
- Case
Jacqueline Cook at Vendasta: Debating an IPO
By: Reza Satchu, Tom Quinn and Andrew Kosc
In May 2021, after a surge in demand for digital services that prompted high valuations for startups across the Canadian tech sector, Saskatchewan-based Vendasta entered the final stages of the initial public offering (IPO) process. COO Jacqueline Cook had invested her...
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Keywords:
Business Growth and Maturation;
Business Startups;
Interpersonal Communication;
Cost vs Benefits;
Forecasting and Prediction;
Business Cycles;
Entrepreneurship;
Fairness;
Capital Markets;
Private Equity;
Investment Banking;
Stock Options;
Financial Markets;
Initial Public Offering;
Institutional Investing;
Price Bubble;
Digital Platforms;
Digital Transformation;
Internet and the Web;
Leadership;
Growth and Development Strategy;
Managerial Roles;
Agreements and Arrangements;
Going Public;
Ownership Stake;
Performance Expectations;
Work-Life Balance;
Strategic Planning;
Business and Stakeholder Relations;
Rank and Position;
Risk and Uncertainty;
Opportunities;
Happiness;
Reputation;
Status and Position;
Well-being;
Information Technology Industry;
Retail Industry;
Canada
- 01 Sep 2018
- News
September 2018 Alumni and Faculty Books
Golden Antelope Press This collection of 21 stories is organized into five sections, each with stories loosely focused on a particular place, time, and set of characters. The Blue Heron Lake stories follow a community of Latino workers...
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