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All HBS Web
(955)
- People (3)
- News (304)
- Research (505)
- Multimedia (8)
- Faculty Publications (87)
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- 17 Jan 2017
- Research & Ideas
Can China Maintain Its Economic Power?
A group of Chinese tourists visiting the promenade in front of Pudong's skyline. Source: Richmatts When F. Warren McFarlan and a small group of HBS colleagues arrived in Beijing in July 1979, they stepped off the plane into a country...
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by Deborah Blagg
- 23 Apr 2007
- Research & Ideas
Are Great Teams Less Productive?
through better knowledge and understanding. To better understand this, I've conducted research in settings ranging from the front lines of healthcare delivery to the management boardroom. Through these...
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by Sarah Jane Gilbert
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
staggering rate. In an ambitious study of 4,200 companies, conducted by the McKinsey Global Institute, 72% reported using them to facilitate employee communication. We have studied internal social tools in various work settings, including...
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Carmen Nobel
- 03 Nov 2009
- First Look
First Look: Nov. 3
women, by founding the temporary-staffing agency Tempstaff and lobbying to strike down laws that stifled the temp industry. Tempstaff now has approximately 3,300 employees and is a public company. For the past nine years, Shinohara has...
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Martha Lagace
- 21 May 2013
- First Look
First Look: May 21
Bonuses Increase Employee Satisfaction and Team Performance By: Anik, Lalin, Lara B. Aknin, Michael I. Norton, Elizabeth W. Dunn, and Jordi Quoidbach Abstract—In two field studies, we explore the impact of providing View Details
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Sean Silverthorne
- 11 Jul 2005
- Research & Ideas
The New International Style of Management
supported by management. Deshpandé's observation that in top international firms, "corporate culture trumps national culture," is in line with what other studies show. They indicate that as high-performing global companies...
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by Garry Emmons
- 07 Aug 2000
- Research & Ideas
Rocket Science Retailing
useful to predict sales and replenish its inventory for PCs. Buyers monitor the sales of a certain product line soon after it is launched and update their forecasts based on those observations. They expedite orders for PCs that are...
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- 05 Apr 2017
- Research & Ideas
For Women Especially, It Pays to Know What Car Repairs Should Cost
call center staff had experience in extracting repair prices from service shops. “They were willing to have their experienced employees use our scripts, so that was ideal for us to test the effect of consumer price knowledge on seller...
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- 25 Jan 2011
- First Look
First Look: Jan. 25
products. We find that public choices in which participants display their preferences to others encourage feature-seeking behavior, but that the anticipation of having to use a product in front of others provides an incentive to avoid...
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Sean Silverthorne
- 10 Aug 2015
- Research & Ideas
Why a Federal Rule on CEO Pay Disclosure May Get You In Trouble With Customers
consumers might react to the rule. A word-search analysis of the letters revealed that more than 25 percent mentioned the term "consumer," as in this line from one of the form letters on the SEC site: "Knowing which corporations heap...
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- 27 Feb 2013
- Research & Ideas
Sidetracked: Why Can’t We Stick to the Plan?
experience vividly once we were back home. As we went from one tiny, packed store to the next, we noticed that amid the traditional shops lining the souk's enchanted streets were other shops filled with fake designer handbags and knockoff...
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Re: Francesca Gino
- 17 Aug 2011
- Research & Ideas
Protecting against the Pirates of Bollywood
copyright law, similar to the law in the United States, lacks a clear dividing line that defines plagiarism. "The ambiguity is inherent in the product," Iyer says, making it difficult for Hollywood to collect anything in the...
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- 26 Jun 2007
- First Look
First Look: June 26, 2007
billion. The company had 41,000 employees in 11 countries, but it was ill-prepared for the increasingly competitive market. With the shift from hardware to software and services, HCL had slipped behind its Indian competitors and...
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Martha Lagace
- 07 Mar 2017
- First Look
First Look at New Research, March 7
private-sector financial intermediaries to engage in excessive amounts of maturity transformation—i.e., to finance risky assets using dangerously large volumes of runnable short-term liabilities. Specifically, we make the case that the Fed can complement its regulatory...
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Sean Silverthorne
- 14 Apr 2015
- First Look
First Look: April 14
considers the challenge of how an organization, with a standardized service model, can repeatedly delight customers whose expectations grow with every interaction. To explore this question, the case details the design elements of Oberoi's complex service operation,...
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Sean Silverthorne
- 05 Aug 2008
- First Look
First Look: August 5, 2008
important general themes: (1) Assessing alternative growth strategies. When should one pursue "more of the same" business vs. offering another product vs. looking for new customers? When is it better to develop an entirely different View Details
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Martha Lagace
- 11 Jul 2012
- Research & Ideas
The Future of Boards
In discussions that continue to swirl in the aftermath of the financial crisis, the question of corporate governance's role is often front and center. In The Future of Boards: Meeting the Governance Challenges of the Twenty-First Century,...
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by Julia Hanna
- 06 Jan 2012
- Op-Ed
Where Green Corporate Ratings Fail
also served as director of environment, health and safety at Jebsen & Jessen (south east Asia). Auden Schendler is vice president of sustainability at Aspen Skiing Company and author of Getting Green Done: Hard Truths from the Front...
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- 15 Sep 2003
- Lessons from the Classroom
HBS Cases: Developing the Courage to Act
raison d'etre of the case method. But it also raises concerns. At times, courage is difficult to distinguish from foolhardiness. Competitive information may be unavailable; technologies may be underdeveloped; employees may be untrained or...
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by David A. Garvin
- 19 Feb 2014
- Research & Ideas
Racist Umpires and Monetary Ministers
effect when umpires were a different race or ethnicity than batters, perhaps because batters are in front of an umpire for only a few pitches a game--pitchers square off face-to-face with umpires for many innings in a row. The most...
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