by Working Knowledge editors - Publications - Faculty & Research

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

take big action,” Chang says. “Don't treat diversity management as something you’re doing only for impression management.” About the author Danielle Kost is the senior editor of Harvard Business School View Details

Keywords: by Danielle Kost

20 Dec 2022
Op-Ed

Employee Feedback: The Key to Retention During the Great Resignation

Together Open Your Organization to Honest Conversations Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: Unsplash/Dylan Gillis View Details

Keywords: by Michael Beer

12 Sep 2022
Research & Ideas

When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment

Evolutionary Nature of Breakthrough Innovation: Re-Evaluating the Exploration vs. Exploitation Dichotomy Science: The Unlikely Frontier for New Business Ideas Engineering Serendipity: The Role of Cognitive Similarity in Knowledge Sharing... View Details

Keywords: by Rachel Layne; Aerospace

13 May 2022
Research & Ideas

Company Reviews on Glassdoor: Petty Complaints or Signs of Potential Misconduct?

identifying future scandals, he says—but in preventing them before they occur. Related reading from the Working Knowledge Archives Reviews, Reputation, and Revenue: The Case of Yelp.com Feedback or ideas to... View Details

Keywords: by Michael Blanding; Technology

18 Dec 2006
Lessons from the Classroom

Grooming Next-Generation Leaders

and gain a broad understanding of the business, especially as it operates globally. In separate interviews, Sasser and Narayandas discussed talent identification, leadership in action, and what PLD does to help hundreds of executives grow. "Leadership View Details

Keywords: by Martha Lagace

21 May 2024
Research & Ideas

What the Rise of Far-Right Politics Says About the Economy in an Election Year

the size of government and amount of state services. Paula Rettl spoke to Working Knowledge about her research examining these trends in Italy, Brazil and around the world. A native of Brazil, Rettl is an... View Details

Keywords: by Rachel Layne

14 May 2018
Research & Ideas

Amazon vs. Whole Foods: When Cultures Collide

about Whole Foods customers, really angry customers, regularly encountering empty shelves at their favorite retailer. Then stories surfaced about Whole Foods employees crying over their new performance-driven working conditions imposed... View Details

Keywords: by Michael Blanding; Food & Beverage

15 Jun 2007
Research & Ideas

Remembering Alfred Chandler

followed. These books, which explored the origins of the modern large-scale business enterprise, were marked by their intellectual rigor, depth of research, and sweeping argument. They displayed a multidisciplinary approach that has made... View Details

Keywords: by Sean Silverthorne

05 Dec 2022
Research & Ideas

5 Companies Where Employees Move Up the Ladder Fast

Competitive Advantage Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance Feedback or ideas to share? Email the Working Knowledge team at... View Details

Keywords: by Pamela Reynolds

22 Apr 2002
Lessons from the Classroom

Entrepreneurship: It Can Be Taught

entrepreneurial instruction (and inspiration) at HBS and the philosophy that underpins The Entrepreneurial Manager. Highlights from the discussion, moderated by Mike Roberts, executive director of Entrepreneurial Studies, follow. Q: We've... View Details

Keywords: by Staff

13 Mar 2023
Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

them beyond what’s done by traditional academic papers. This article originally appeared in the HBS Alumni Bulletin. You Might Also Like: How Social Entrepreneurs Can Increase Their Investment Impact 9 Tips from an Expert Fundraiser: Help... View Details

Keywords: by Jen McFarland Flint; Financial Services

15 Sep 2022
Research & Ideas

Looking For a Job? Some LinkedIn Connections Matter More Than Others

networks, before job-seekers need to use them. “People are realizing how important it is to have diverse teams, and by having a diverse digital network, you will be more able to find more diverse candidates.” Bojinov, who previously View Details

Keywords: by Michael Blanding

08 Sep 2022
Book

Gen Xers and Millennials, It’s Time To Lead. Are You Ready?

the Working Knowledge Archives How Will Millennials Manage? Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image:... View Details

Keywords: by Lane Lambert

25 Jul 2023
Research & Ideas

Could a Business Model Help Big Pharma Save Lives and Profit?

Might Also Like: The FDA’s Speedy Drug Approvals Are Safe: A Win-Win for Patients and Pharma Innovation Curbing an Unlikely Culprit of Rising Drug Prices: Pharmaceutical Donations Buy-In from Black Patients Suffers When Drug Trials Don’t Include Them Feedback or ideas... View Details

Keywords: by Esther Schrader; Pharmaceutical; Health

30 May 2023
Research & Ideas

Can AI Predict Whether Shoppers Would Pick Crest or Colgate?

Managers Can Stop It by Asking the Right Questions Feedback or ideas to share? Email the Working Knowledge team at hbswk@hbs.edu. Image: iStockphoto/Fascinadora View Details

Keywords: by Kristen Senz

07 Feb 2023
Research & Ideas

Supervisor of Sandwiches? More Companies Inflate Titles to Avoid Extra Pay

The FLSA was written nearly a century ago, when the distinction between hourly workers and management was much sharper, Cohen points out. One idea would be to determine whether employees should be paid a fixed salary or by the hour based... View Details

Keywords: by Scott Van Voorhis

07 Jul 2008
Research & Ideas

Innovation Corrupted: How Managers Can Avoid Another Enron

facilitated by Enron's bankers and advisors and largely missed by its board of directors and other watchdogs. Here are some "high level" details: Jeffrey Skilling had begun View Details

Keywords: by Martha Lagace; Energy; Utilities

04 Apr 2023
Book

Two Centuries of Business Leaders Who Took a Stand on Social Issues

While shareholders still reign supreme at many companies, a widespread shift toward more responsible business practices is driving more leaders to take a stand on social and environmental issues today, says Harvard Business School Professor Geoffrey Jones. Jones... View Details

Keywords: by Lane Lambert; Consumer Products; Fashion; Retail; Green Technology

29 Jan 2024
Research & Ideas

Do Disasters Rally Support for Climate Action? It's Complicated.

Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details