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- All HBS Web (935)
- Faculty Publications (235)
- 09 Sep 2015
- Research & Ideas
Leadership Lessons of the Great Recession: Options for Economic Downturns
when other approaches would produce better results for customers, employees, and shareholders and foster better long-term performance of the company. “I’ve been a leader during three recessions, and I’ve never heard a management team talk... View Details
- 12 Mar 2021
- News
My Favorite Case
J&J company performing well, and I tried to implement the best of what J&J did while avoiding the pitfalls it fell into. —Steven Newman (MBA 1992) Back to top “Heublein, Inc.,” aka the Smirnoff Vodka Case Smirnoff has 23 percent of the... View Details
- 29 Jan 2013
- First Look
First Look: Jan. 29
dimension with particular relevance in outsourcing-is the end customer for whom it is produced. The performance benefits of such customer experience remain largely unexamined. We explore this dimension of volume-based learning in a... View Details
Keywords: Sean Silverthorne
- 04 Jan 2022
- What Do You Think?
Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?
cause or not. Each situation is different. It may depend on the nature of the CEO’s shortcomings and the terms of their contract. Was the problem merely poor company performance (rarely regarded as “cause”), poor judgment (a borderline... View Details
Keywords: by James Heskett
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
years, but their performance is somewhere between a C and C+.” Gazette: Why do you think Amazon decided to plunge further into health care, an area they haven’t had a lot of success in? Chandra: When Amazon looks at health care, they... View Details
- 02 Jun 2010
- What Do You Think?
How Do You Weigh Strategy, Execution, and Culture in an Organization’s Success?
Summing Up Strategy, execution, and culture: Do we have our priorities right? First, my thanks to all of you who weighed in on the issues of the month regarding ways of thinking and asking questions about the relative importance of... View Details
Keywords: by Jim Heskett
- 20 Oct 2010
- Op-Ed
Export Competitiveness: Reversing the Logic
other policies to change relative prices can provide a countervailing force by subsidizing exports. But they increase the costs of imports, hurting both domestic consumption and export-oriented industries with high import content. More... View Details
Keywords: by Christian Ketels
- 20 Aug 2013
- First Look
First Look: August 20
compensation plan. Substantively, the paper sheds insights on how different elements of the compensation plan enhance productivity. We find evidence that: (1) bonuses enhance productivity across all segments; (2) overachievement commissions help sustain the high... View Details
Keywords: Anna Secino
- 27 Jan 2009
- First Look
First Look: January 27, 2009
positively correlated with the use of e-business practices. However,there is an important distinction between e-buying and e-selling. In e-buying, the likelihood of adoption is increasing in both relative productivity and in market share.... View Details
Keywords: Martha Lagace
- 01 Dec 2019
- News
Bridging the Gap
institution of higher learning in Ohio State University, and relatively robust economic growth for the Midwest as a whole, YALP participants point out. Yet 34 percent of children who arrive at Columbus public schools aren’t ready for... View Details
- 26 Apr 2011
- First Look
First Look: April 26
expected profits. Using an extension to the newsvendor model, we focus on a relatively common scenario in which the firm's investor has imperfect information concerning the quality of the firm's investment opportunities. We apply Perfect... View Details
Keywords: Sean Silverthorne
- Web
2022 Reunion Presentations - Alumni
architecture in their own organizations. Slides Improving Performance with Operational Transparency Professor Ryan W. Buell (MBA 2007, DBA 2012) + More Info – Less Info Conventional wisdom suggests that the more contact an operation has... View Details
- Web
HBS - Financials | Supplemental Financial Information
with 10 percent of total revenues in fiscal 2021. HBS Online Although HBS Online revenue declined 3 percent to $74 million in fiscal 2022 from $76 million a year earlier, the group performed well in the face of increased competition and... View Details
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
relatively little about IT? A: Among a few key differences between the management styles of Jim Barton (trained as a general manager) and his predecessor Bill Davies (trained as an IT specialist), the most important is arguably in their... View Details
Keywords: by Martha Lagace
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
demand is relatively unimportant in explaining variation in spending after accounting for physician beliefs. Physician organizational factors matter, but the single most important factor is physician beliefs about treatment: 35% of... View Details
Keywords: Carmen Nobel
- 16 May 2005
- Research & Ideas
Nonprofit Networking: The New Way to Grow
are deliberately using a network strategy and discovering its potential to serve more people more effectively. "I'm interested in high performance networks and understanding how those networks were created and are managed," says... View Details
Keywords: by Martha Lagace
- 25 Aug 2003
- Research & Ideas
Why IT Does Matter
cost performance of IT technologies over the first forty years changed by roughly 107, and for the foreseeable future will continue to evolve at the same rate. That is in sharp contrast to a train, which after eighty years moved six times... View Details
Keywords: by F. Warren McFarlan & Richard L. Nolan
- Web
Case Studies - Social Impact Collaboratory
the ability to help clients navigate and implement in this relatively new marketplace is valuable. However, working at scale means less ability to do client-specific work on small accounts. Morgan Stanley: Building Long-Term... View Details
- 02 Jun 2021
- Research & Ideas
A Rare Find in Health Care: A Simple Solution to Racial Inequity
odds of surviving a heart attack—almost eliminated the regional performance differences of hospitals. "Why are Black and white patients who live in the same ZIP code, who are both covered by Medicare and can go anywhere, being treated at... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
major players by virtue of their scale and the scope of their activities, and in some communities they have been the only consistent service providers in a generation," he observes. "They can assess their performance much further down the... View Details
Keywords: by Julia Hanna