Performance Goals - Publications - Faculty & Research

16 May 2000
Research & Ideas

Getting the Message: How the Internet is Changing Advertising

Internet—ad serving. The firm sells ad space on the Web sites it represents and has invested heavily in developing technology to deliver targeted ads to these sites, with the simple goal of "making advertising work on the Web."... View Details

Keywords: by Susan Young

22 Apr 2022
Research & Ideas

Companies Can Expand Their Talent Pool by Giving Ex-Convicts a Second Chance

hire workers with a criminal history, especially if crime and safety insurance is available, or if the worker can provide past work performance reviews. The findings were included in a working paper, Increasing the Demand for Workers with... View Details

Keywords: by Jay Fitzgerald

07 Apr 2015
News

Warrior Spirit

head to this day,” he says. “As an entrepreneur, leadership is the most important quality to have—you need it to attract the right people and get the optimum performance beyond any employee numbers or resources you control. And the case... View Details

Keywords: Julia Hanna; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

01 Dec 2019
News

Bridging the Gap

camp in local, cross-sector collaboration toward the goal of a sustainable future through shared prosperity. When Christy Gillenwater came to YALP in 2018, she was six months into her new job as president and CEO of the Chattanooga... View Details

Keywords: Julia Hanna; illustration by Josh Cochran; photographed by Melissa Golden; cross sector collaboration; local government; nonprofits; education; leadership; Administration of Economic Programs; Government

September 2020 (Revised September 2021)
Case

Student Success at Georgia State University (A)

By: Michael W. Toffel, Robin Mendelson and Julia Kelley

Georgia State University had developed a reputation for driving student success by nearly doubling its graduation rate for students of all racial, ethnic, and socioeconomic backgrounds. It did so while growing its student body and the proportion of Black/African... View Details

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Is AI Coming for Your Job?

experts perform their work. Yes, certain tasks can be completed correctly and completely by AI, but for those types of tasks we will see something like the Industrial Revolution, where people's jobs changed, and they were able to use new... View Details

27 Oct 2020
Research & Ideas

Can Being the ‘Token’ Give Women and Minorities a Competitive Edge?

of similar backgrounds. Perhaps they were also responding to perceived “implicit quotas,” an organization’s informal goal to promote people from certain groups. However, neither of those reasons proved as powerful as the simple notion... View Details

Keywords: by Danielle Kost

26 Mar 2006
Research & Ideas

The Office of Strategy Management

though more than 90 percent had detailed strategic plans with much higher targets. Our own work with clients supports the existence of a persistent gap between the strategic goals organizations set for themselves and the results they... View Details

Keywords: by Martha Lagace

01 Oct 1997
News

L.E. Simmons

of bank teller to become chairman of Zions Bancorporation in Salt Lake City, with teaching him that ethical standards are an intrinsic part of doing business. "He measures his performance in terms of doing the right thing and... View Details

Keywords: Deborah E. Blagg

28 Aug 2012
First Look

First Look: August 28

higher crop yields and reduced carbon emissions, the company's return on this investment has been estimated at $5 billion. The company was even more ambitious when setting its next set of 10‐year goals in 2006. In this statement, Dow's... View Details

Keywords: Sean Silverthorne

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

John, the charismatic chief marketing officer of Netflix (once described by Buzzfeed as the “coolest” person to ever go onstage at an Apple event). Research shows being true to who you are leads to greater professional performance and... View Details

Keywords: by Christina Pazzanese, Harvard Gazette

Web

2022 Reunion Presentations - Alumni

transition to renewables without sacrificing financial performance or putting off investors? Over what time horizon? In this session, we will discuss how setting ambitious net-zero energy goals means taking... View Details

Web

Sustainable Investing Course | HBS Online

Screening and Portfolio Tilts Engagement and Proxy Voting ESG Integration and Alpha Generation Sustainable Public Market Funds Featured Exercises Evaluate the ESG performance of various companies Match ESG use cases to corresponding... View Details

Web

HBS - Financials | Supplemental Financial Information

with 10 percent of total revenues in fiscal 2021. HBS Online Although HBS Online revenue declined 3 percent to $74 million in fiscal 2022 from $76 million a year earlier, the group performed well in the face of increased competition and... View Details

Web

Case Studies - Social Impact Collaboratory

VELUX only invests in funds (as opposed to direct investments) and must now decide on fund selection criteria and on specific fund investment options that have been presented to them. Key Themes: Multi-generational family foundations must navigate changes in... View Details

14 Jun 2010
Research & Ideas

The Hard Work of Measuring Social Impact

Quantifying performance and measuring results are no longer the sole domain of for-profit enterprises. Today, many nonprofit organizations also find themselves on the hot seat—not with stockholders but with donors who expect similar... View Details

Keywords: by Julia Hanna

13 Jan 2021
Research & Ideas

How 'Small C' Change Can Beat Large-Scale Rebuilding

the organization’s core activities, sharpen the performance of its leadership team, and rebalance where necessary. This finding came to light when we studied Big C and Small C change in professional sports—specifically, how coaches who... View Details

Keywords: by Boris Groysberg, Sascha L. Schmidt, and Sebastian Flegr; Sports

18 Dec 2013
HBS Case

Lessons from the Lance Armstrong Cheating Scandal

Corrupted, which was taught to all incoming MBAs on their second day on campus in the fall. The goal was to get them to think about their own values and the obligations they have to shape the culture of an organization. As much as... View Details

Keywords: by Michael Blanding; Sports

16 Mar 2020
Research & Ideas

How the Coronavirus Is Already Rewriting the Future of Business

should be pruned altogether? Where do you add the most value to collective goals that you care about, whether that is through performing specialized individual tasks, managing projects, inspiring people... View Details

Keywords: by Dina Gerdeman

03 Jan 2011
Research & Ideas

Most Popular Articles of 2010

specific, challenging goals motivate performance far better than "do your best" exhortations. Authors Lisa D. Ordóñez, Maurice E. Schweitzer, Adam D. Galinsky, and Max H. Bazerman argue that it is often... View Details

Keywords: by Staff

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