Happy End Problem - Publications - Faculty & Research

13 Jan 2003
Research & Ideas

Making Biotech Work as a Business

systems so companies can work together relatively smoothly. Intellectual property boundaries are clear. Biotechnology, on the other hand, is "definitely" over on the messy end of the interface spectrum, observed Pisano. Biotech... View Details

Keywords: by Martha Lagace; Biotechnology; Health; Technology

27 Feb 2013
Research & Ideas

Sidetracked: Why Can’t We Stick to the Plan?

ingredients for a romantic dinner, but ends up spending an hour comparison shopping for organic dog food and craft beer. A college student resolves to spend every Wednesday evening studying in the library, only to spend most of that time... View Details

Keywords: Re: Francesca Gino

30 Jun 2020
What Do You Think?

Is a Business School-Industry Collaboration Needed to Attract Black Talent to Campus?

to recruit Black students as “painfully insufficient.” He also cited the same inadequate results for recruiting Black faculty and staff. He might as well have been talking about most major business schools; the problem is not unique to... View Details

Keywords: by James Heskett; Education

09 Jul 2014
Research & Ideas

How Business Leaders Can Strengthen American Schools

its human capital," says Rivkin. "So if we're really falling down in that arena, we have an economic problem so important that business leaders can't sit on the sidelines." On the positive side, this could be a promising... View Details

Keywords: by Julia Hanna; Education

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

Fleet management is expensive; so is wireless technology. But in the end Immediate Response is a cost saver for Progressive. The staffer may write the customer a check on the spot and such quick assessments View Details

Keywords: by Martha Lagace

13 Jan 2014
Research & Ideas

How Government Can Restore the Faith of Citizens

release data on public works requests for repairs such as potholes, graffiti, and broken streetlights. Using a cell phone application developed by the mayor's office, citizens can request service by snapping a photo of the problem and... View Details

Keywords: by Michael Blanding

22 Apr 2014
First Look

First Look: April 22

August 2013 Journal of Experimental Social Psychology Getting the Most Out of Giving: Concretely Framing a Prosocial Goal Maximizes Happiness By: Rudd, Melanie, Jennifer Aaker, and Michael I. Norton Abstract—Across six field and... View Details

Keywords: Sean Silverthorne

14 Feb 2005
Research & Ideas

Desktop Search and Revenue Streams

information…(but) the problem is at the end of the day, the user wants an answer—he doesn't want more and more of them." Herve Gellaire, chief technology officer of Xerox and president of Xerox... View Details

Keywords: by Julie Jette

06 May 2015
Research & Ideas

A Flood of Picassos Threatens to Water Down the Art Market

children and eight grandchildren, Marina Picasso ended up with some 10,000 of her grandfather's productions, and sent waves across the art world in February by announcing her intention to make many of them available for sale to the public... View Details

20 Jan 2016
Research & Ideas

Maybe Uber isn't God's Gift to Mankind

they were driving on personal time, when they were truly on Uber time. And that's a problem if these so-called personal claims increase the overall number of insurance claims for noncommercial vehicles in any given year. “If these drivers... View Details

Keywords: by Carmen Nobel; Transportation; Insurance

13 Feb 2006
Research & Ideas

Turning High Potential into Real Reward

revenue growth; because, if you do business with the "wrong" visionaries, they'll lead you away from the very pragmatists you will need to turn a high-potential venture into a high-performance venture. It's very important not to think about adoption as either... View Details

Keywords: Re: Joseph B. Lassiter; Consumer Products

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

Kristin S. Rhyne, MBA '99, would have loved to have the problems of reconciling employee priorities and juggling financial plans. Late last May, a year after incorporating Polished, she was still struggling to open its first unit. The... View Details

Keywords: by John S. Rosenberg

27 Oct 2008
Lessons from the Classroom

Achieving Excellence in Nonprofits

proposition that all nonprofit organizations, indeed all SMDOs, should be high-performing. Q: Nonprofit boards must have effective relationships with their CEOs, but what role do board leaders have in fostering those relations? Where can things go wrong? A: To borrow... View Details

Keywords: by Sean Silverthorne

25 Mar 2021
Research & Ideas

Steer Clear of the Blind Spots That Derail Experiments

made a series of changes and created a process for analyzing bias. Had the executives considered how to account for unintended consequences in their outcome metrics—and perhaps engaged a diverse user group to understand their experiences—they might have spotted this... View Details

Keywords: by Danielle Kost

13 Oct 2010
Research & Ideas

How Government can Discourage Private Sector Reliance on Short-Term Debt

any bearing on private sector financing choices. The authors first consider the government financing problem in isolation, arguing that the government may try to "borrow cheap" by issuing short-term Treasury bills, which embed a... View Details

Keywords: by Staff; Financial Services

20 Feb 2018
First Look

First Look at New Research and Ideas, February 20, 2018

Crisis By: Becker, Bo, and Victoria Ivashina Abstract—By the end of 2013, the share of government debt held by the domestic banking sectors of Eurozone countries was more than twice its 2007 level. We show that this type of increasing... View Details

Keywords: Sean Silverthorne

10 Jun 2002
Research & Ideas

How to Look at Globalization Now

Hutchison Whampoa group as an English-language broadcaster of mainly Western fare that targeted the top five percent of Asia's socioeconomic pyramid. But by the end of its first decade of operation, STAR had metamorphosed into a series of... View Details

Keywords: by Martha Lagace

05 Sep 2000
What Do You Think?

Whither the Information Economy?

end is knowledge. As he puts it, "to gain more knowledge, we will have to think more." In his view, information is no substitute for thinking and knowledge. Nor, in the opinion of Suresh Annappindi, has new technology... View Details

Keywords: by James Heskett

20 Jan 2003
Research & Ideas

Fixing Corporate Governance: A Roundtable Discussion at Harvard Business School

problems—particularly by business itself — will help keep our system of capitalism democratic and in sync with the larger interests of the nation. Paul Healy: We may have been through these experiences before, but it's shocking where we have View Details

Keywords: by Garry Emmons

10 Jan 2005
Research & Ideas

The Knowledge Coach

toward the end of the chain, the "coach" (Reddy) was still struggling with the same issues as the "protégé" (Majmudar). For example, Reddy had not yet solved the problem of how to hire... View Details

Keywords: by Dorothy Leonard & Walter Swap

Publications