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Show Results For
- All HBS Web
(3,941)
- People (1)
- News (584)
- Research (2,750)
- Events (5)
- Multimedia (5)
- Faculty Publications (1,681)
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- 01 Sep 2008
- News
Faculty Books
their experience that they tell their stories to others, persuade them to try a product, and provide constructive criticism and new product ideas. Employee-owners are so enthusiastic about their organization that they infect customers... View Details
- 01 Oct 1997
- News
After 27 Years at HBS, Shapiro Shifts Professional Focus
Publications, director of Research, head of the required MBA Marketing course, and faculty chair of Strategic Marketing Management. Shapiro is the author, coauthor, or editor of fourteen books, among them Seeking Customers and Keeping... View Details
- 01 Dec 2009
- News
Faculty Books
breed of managers built a dominant business model, enabling their companies to grow dramatically. After the industry matured, leaders rebuilt and revitalized it. The lessons of airline entrepreneurs, managers, and leaders can be applied... View Details
- 09 Dec 2021
- News
Higher Returns
Institute for Sustainable Investing, that shows that 80 percent of individual investors in those next generations are interested in sustainable investments that can be customized to meet their interests and goals. 86 percent of... View Details
- 01 Oct 2000
- News
Silent Killers: Overcoming Barriers to Organizational Learning
uncovered these obstacles using a process they refined more than a decade ago called Organizational Fitness Profiling (OFP). OFP helps CEOs or business unit general managers and their top teams assess how well an operation fits their... View Details
Keywords: Judith A. Ross
- 02 Sep 2018
- News
Havana Rising
When hotel manager Alessandro Benedetti worked for Kempinski chain locations in Spain and Switzerland, morning meetings were a time to go over the numbers and discuss strategy for the days ahead. But ever since Benedetti moved to Havana... View Details
Keywords: Dan Morrell; photographed by Eve North
- 01 Jan 2008
- News
Meg Whitman, MBA 1979
Former President & CEO, eBay Inc. Return to Alumni Achievement Awards main page EARLIER EUDUCATION Princeton University, 1977 A.B., Economics SELECTED PREVIOUS POSITIONS Hasbro, General Manager FTD , CEO Disney, Senior Vice President Bain... View Details
- 01 Jun 2005
- News
Do You Speak Business?
China. “I have no regrets,” he adds, “because I learned so much from that experience.” Now working in strategic planning for Philip Morris International’s China operations, Klump is part of a small management team whose eleven members... View Details
Keywords: Garry Emmons
- 25 Aug 2022
- News
Open Market
efficiently, accelerating the business model, and building the leadership team.” Howard started at the mobile brokerage company Robinhood in 2019. Tapped to help it scale and manage its operations teams, she is responsible for everything... View Details
- 01 Sep 2013
- News
The New Rules of E-Commerce
proving the freshness of his eggs. Empower partners over products. Rakuten allows its merchants great leeway in crafting their online portals. Site designs encourage customers to linger and explore rather than purchase and leave, and... View Details
- 01 Dec 2018
- News
Alumni and Faculty Books for December 2018
by Alex Sherman and Mike Sherman (MBA 1986) Amazon Digital Services LLC This book provides 52 real-life anecdotes that illustrate important learnings about customer analytics. It draws from the worlds of big data and View Details
- 24 Apr 2014
- News
A wild ride from adventure travel to social media marketing
which provides a SaaS platform for marketers to manage their presence on social networks, is a division of Google, and is among the largest acquisitions ever made by the Internet giant. Wildfire now has over 25,000 paying View Details
- 01 Jun 2010
- News
Green Dreams: Eco-Friendly Countertops
company’s product throughout its Seattle headquarters. Other customers include NASA, the Ritz-Carlton, Starbucks, Whole Foods, Amazon, Disney’s Epcot theme park, and Google. IceStone has come a long way since Magagnini’s dark day, and not... View Details
- 01 Jun 2000
- News
Flexibility Is Key to Product Development in Internet Time
When the number of Internet-based businesses took off in the mid-1990s, many long-standing rules for product innovation were blown away. Previous models of development based on a sequential process of planning and execution are not workable in the Internet age, where... View Details
Keywords: Judith A. Ross
- 01 Oct 1997
- News
Expanded Elective Curriculum Offers Students A Wealth of Choices
Management and Entrepreneurial Finance, continue to broaden their scope and impact on entrepreneurial studies at HBS. The EC also now offers many small, innovative courses such as Professor Elon Kohlberg's Analytical Reasoning, Professor... View Details
- 15 Jun 2021
- News
Case Study: Inside Story
backing from Bling Capital, DCM, and Precursor Ventures. Saga grew its initial customer base during the pandemic as families searched for ways to stay connected across the distance, Lin says. Through the app, a user can share weekly... View Details
- 01 Mar 2006
- News
Faculty Books
developing innovative products and services. He discusses the full range of activities required: learning about customer needs; managing experimentation and problem-solving; product-development process... View Details
- 26 Jul 2018
- News
Running the Numbers
software and approach to organization-wide data management and integration. “We help organizations develop a holistic view of their customers and operations by tracking and analyzing data gathered at... View Details
Keywords: Deborah Blagg
- 01 Dec 2018
- News
Combating Climate Change
If global temperatures rise by 6 degrees celsius by 2050—as they are on track to do—officials at the International Energy Agency say the changes would bring “devastating consequences for the planet.” And those consequences will extend to business: Storm-lashed View Details
- 01 Mar 2006
- News
The Real Conflict
words of Robert Solow, a Nobel laureate in economics and an adviser to the study, “By far the most important factor in that growth is Wal-Mart.” Second, most of the value created by the company is actually pocketed by its customers in the... View Details