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Show Results For
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All HBS Web
(1,348)
- News (181)
- Research (959)
- Multimedia (3)
- Faculty Publications (306)
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- 30 Jun 2014
- Lessons from the Classroom
The Role of Emotions in Effective Negotiations
and say there's value on the table, but I don't care." That said, anger isn't always a bad variable in negotiation. Deployed the right way, it can demonstrate passion and conviction that can help sway the other side to accept less....
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- 03 Feb 2009
- First Look
First Look: February 3, 2009
Decision Making: Social Dilemmas, Social Values, and Ethical Judgments, edited by R. M. Kramer, A. E. Tenbrunsel, and M. H. Bazerman. Psychology Press, in press Abstract It is common for people to be more critical of others' ethical...
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Martha Lagace
- 14 May 2013
- First Look
First Look: May 14
But, surprisingly, athletic success impacts applications even among academically stronger students. 2006 Harvard Business Review The Performance Frontier: Innovating for a Sustainable Strategy By: Eccles, Robert G., and George Serafeim...
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Sean Silverthorne
- 21 Aug 2000
- Research & Ideas
Inside the OR: Disrupted Routines and New Technologies
organizations successfully integrate new technologies into their operations. "In an industry context in which individual heroism and skill are assumed to be critical determinants of important outcomes," they write, "this...
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by Hilah Geer
- 09 Mar 2003
- Research & Ideas
Six Keys to Building New Markets by Unleashing Disruptive Innovation
refinements or radical breakthroughs, improve the performance of established products and services along the dimensions that mainstream customers in major markets historically have valued. Examples: a microprocessor that enables personal...
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- 09 Jul 2020
- Research & Ideas
It’s Time to Reset Decision-Making in Your Organization
a hierarchy that flows from the most enduring element, the corporate mission, through values, vision, strategy, and, ultimately, the implementation and monitoring of that strategy via tools such as balanced scorecards and key performance...
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by Boris Groysberg and Sarah Abbott
- 05 Jul 2022
- What Do You Think?
Have We Seen the Peak of Just-in-Time Inventory Management?
institution,” commented that, “it is my experience that a critical component of the leader’s job is to ensure that proper, meaningful consideration is given to the unique balance of the needs of each of the corporate stakeholders Balance...
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- 18 Aug 2022
- Op-Ed
Your Best Employees Are Burning Out: A Framework for Retaining Talent
Burnout, retention, and renewed labor organization are critical challenges for leaders, especially amid COVID-19 and a looming recession. Leaders must ask themselves: What is it about my organization’s culture that is contributing to such...
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by Hise Gibson and MaShon Wilson
- 12 Mar 2006
- Research & Ideas
New Research Explores Multi-Sided Markets
varies, and there are interesting differences to look at, but the fundamental chicken-and-egg issue is the same. Q: Why is it important to understand how these markets are vertically and horizontally integrated? A: The vertical and horizontal business scope of...
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- 2017
- Working Paper
Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution
By: Alan MacCormack, Robert Lagerström, Martin Mocker and Carliss Y. Baldwin
The modern industrial firm increasingly relies on software to support its competitive position. However, the uncertain and dynamic nature of today’s global marketplace dictates that this software be continually evolved and adapted to meet new business challenges. This...
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Keywords:
Information Systems;
Software;
Architecture;
Modularity;
Agility;
Coupling;
Applications and Software;
Design;
Decisions;
Performance
MacCormack, Alan, Robert Lagerström, Martin Mocker, and Carliss Y. Baldwin. "Digital Agility: The Impact of Software Portfolio Architecture on IT System Evolution." Harvard Business School Working Paper, No. 17-105, May 2017. (Revised October 2017.)
- 19 Oct 2022
- Op-Ed
Cofounder Courtship: How to Find the Right Mate—for Your Startup
you are a technologist, but lack management or operating skills (marketing, sales, etc.), you may benefit from a more seasoned business leader as cofounder who has seen the movie before. While many operating skills can be learned, early-stage founders may underestimate...
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by Julia Austin
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
change,” he says. “Firms typically don’t want to do that because once you change it, it’s very difficult to change it back. Also, experimenting with a select group of employees is deemed as unfair.” Past performance doesn’t guarantee...
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by Michael Blanding
- 06 Feb 2020
- Research & Ideas
What We Learned from Reading Jeff Bezos’ Patents
previously in our analysis of his Amazon shareholder letters. 4. Jeff Bezos’ patents are customer-centric For a more granular look at Bezos’ inventions, we performed a word frequency analysis using the abstracts of his patents. The top...
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- 31 Mar 2022
- Op-Ed
Navigating the ‘Bermuda Triangle’ in Professional Services
easy. Small firms operate informally. Continuing an informal approach to management strains performance as a firm grows. Costs begin to increase and errors in operations and service delivery begin to cumulate. Formal systems and processes...
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by Ashish Nanda
- 13 Feb 2020
- Book
Open Your Organization to Honest Conversations
buying Alstom, GE’s chief energy competitor, but ignored warnings from wary board directors and senior executives who claimed Alstom had made bad deals and otherwise performed poorly. Since the acquisition, Alstom has struggled—and today...
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by Dina Gerdeman
- 18 Oct 2022
- Research & Ideas
When Bias Creeps into AI, Managers Can Stop It by Asking the Right Questions
algorithm perpetuates this. Another source of bias is incomplete or unrepresentative information. A famous example is facial recognition. If I use mostly photos of white men to train the machine to learn facial recognition, the machine will View Details
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by Rachel Layne
- 10 Mar 2009
- First Look
First Look: March 10, 2009
variability than was the case historically. Under the new policy, dividends would be tied to the company's underwriting results, its performance relative to predetermined goals, and a target payout ratio....
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Martha Lagace
- Research Summary
Overview
Professor Ferreira's research primarily focuses on how retailers can use algorithms to make better revenue management decisions, including pricing, product display, and assortment planning. In the retail industry, anticipating consumer demand is arguably one of the...
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- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
more than managerial hierarchies, immigrants and diaspora were critical sources of entrepreneurship, illegal and informal forms of business were commonplace, diversified business groups rather than the M-form became the major form of...
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Carmen Nobel
- 28 Jul 2008
- Research & Ideas
Making the Decision to Franchise (or not)
decentralize their operations more; or they may provide more variable pay to employees when operating across diverse market types," Campbell continues. "Reporting structures, performance measurement systems,...
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