Contact - Publications - Faculty & Research

28 Feb 2022
Research & Ideas

How Racial Bias Taints Customer Service: Evidence from 6,000 Hotels

Discrimination in Customer Service with Foregrounding Interventions.” White customers receive preferential treatment In one of three studies conducted between 2016 and 2020, Feldberg and Kim contacted concierges in nearly 6,000 hotels... View Details

Keywords: by Pamela Reynolds

13 Jul 2023
News

The Network Effect

Karan Mathur (left) and Dina Model (Illustration by Gisela Goppel) Karan Mathur (left) and Dina Model (Illustration by Gisela Goppel) When Dina Model and Karan Mathur (both MBA 2015) met through mutual friends during their first year at HBS, neither was envisioning a... View Details

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The Human Relations Movement: Harvard Business School and the Hawthorne Experiments, 1924-1933

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby & Rakesh Khurana The Online Exhibit Research Links Baker Library | Historical Collections | Site Credits | Digital Accessibility View Details

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Spreading the Word – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details

10 Dec 2021
Research & Ideas

Truth Be Told: Unpacking the Risks of Whistleblowing

employees, where the compensation for whistleblowing is a larger percentage of their lifetime earnings. White: Why do whistleblowers contact regulators? Heese: In our research, the reason that someone went to the regulator was not a... View Details

Keywords: by April White

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Loan Assistance | Social Enterprise | Harvard Business School

participation within the program constraints. If, after receiving your application, the Selection Committee needs further information, you may be contacted with follow-up questions. Late applications will be accepted for review by the... View Details

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Guides to Archival Collections – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

HBS Home HBS Index Contact Us A New Vision An Essay by Professors Michel Anteby and Rakesh Khurana Introduction The Hawthorne Plant Employee Welfare Illumination Studies and Relay Assembly Test Room Enter Elton Mayo Human Relations and... View Details

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Joseph O'Donnell | Baker Library | Bloomberg Center | Harvard Business School

Skip to Main Content HBS Entrepreneurs Collection Profiles About This Collection Contact Us Special Collections Search Paul Baier PurchasingCenter.com/Excara Frank Batten Weather Channel Steven B. Belkin Trans National Group (TNG) Hakeem... View Details

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Student Journey - Entrepreneurship

How do I get information on specific industries/areas of interest? Explore HBS Initiatives and contact Baker Library for an experience staff member who can provide research guidance for your startup or recruiting efforts. Where can I get... View Details

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Hiring at HBS: How Summer Interns Make an Impact at Bridges Fund Management - Recruiting

students. See all clubs Recruiting Contacts Work with a member of our office, focusing on your industry or location, to create a personalized hiring strategy. See all contacts View Details

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Online Requests - Research Computing Services

you have any questions about your request or your needs are not captured by the form, please contact RCS ( research@hbs.edu or 5-6100). New Project Space Request (HBS affiliates only) This form allows you to request a new project space, a... View Details

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Sample Student Projects - Institute For Strategy And Competitiveness

Electronics Components Manufacturing (2017) Medical Tourism in the Philippines (2008) The Philippines Contact Center Cluster (2007) Portugal The Tourism Cluster in Lisbon (2017) The Automotive Cluster in Portugal (2007) Romania Romania... View Details

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Policies, Rules & Guidelines | About

policy outlines who to contact should you feel threatened or see another person threatened. Title IX & Gender Equity HBS has both formal and informal procedures and resources in place to assist students who have experienced or witnessed... View Details

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1.4.5 Required Summer Work Experience & Internship Courses - MBA

Programs 1.21 Use of Course Work & Materials 1.22 Disability Access 1.23 Pregnancy, Childbirth & Adoption during Business School 1.24 Commencement 2. Integrity & Standards of Conduct 3. Financial Obligations 4. General Policies 5. Technology, Copyright, & Publishing... View Details

15 Oct 2018
Research & Ideas

Shaky Business: How Handshakes Win Negotiations

Kritchanut Humans have lots of rituals to choose from when greeting each other—embrace or no embrace? Kiss one cheek or two? But one ritual that is remarkably consistent across cultures is the handshake. “That form of physical contact is... View Details

Keywords: by Michael Blanding

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Topics - HBS Working Knowledge

Weather and Climate Change (37) Web Sites (8) Web (12) Weight (1) Welfare or Wellbeing (14) Wireless Technology (1) Work-Life Balance (52) Working Capital (1) Working Conditions (38) Contact HBS Working Knowledge Baker Library | Bloomberg... View Details

18 Aug 2022
Op-Ed

Your Best Employees Are Burning Out: A Framework for Retaining Talent

connected to meeting or even exceeding the expectations that had been previously communicated. Lead: Leadership is a contact sport. It requires leaders to be present, engaged, and accountable. Most of all, workers must trust that the... View Details

Keywords: by Hise Gibson and MaShon Wilson

Program

OPM Renew

program that best addresses your learning and development goals. Contact a program advisor via email or call 1.800.427.5577 (outside the U.S., call +1.617.495.6555). Application Submission We recommend that you apply as soon as you can,... View Details

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Nonprofit Board Service - Alumni

conference for Boston-area nonprofit board members hosted by the HBS Association of Boston. HBS Alumni Clubs offer nonprofit board recruitment fairs, regional board summits, and other networking events. Contact your local club to learn... View Details

12 Feb 2007
Working Paper Summaries

Adding Bricks to Clicks: The Effects of Store Openings on Sales through Direct Channels

Keywords: by Jill Avery, Mary Caravella, John Deighton & Thomas Steenburgh; Retail

Publications