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15 Sep 2022
Blog Post

6 Things to Know About Sustainability at HBS

Sustainability is a core value at HBS, and we endeavor to build a healthier, more sustainable, and inclusive community. We know that environmental sustainability is of growing interest to our student community and teamed up with the HBS... View Details

July 2019 (Revised May 2020)
Case

AT&T, Retraining, and the Workforce of Tomorrow

By: William R. Kerr, Joseph B. Fuller and Carl Kreitzberg

By the late 2000s, rapid changes in the telecommunications industry forced AT&T’s management team to take on a task that CEO Randall Stephenson called the “biggest logistical challenge” they had ever seen: retraining 100,000 workers by 2020. In 2012, internal company... View Details

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03 Jun 2020
Research & Ideas

Who Guarantees Your Workplace Is Safe for Return?

requiring workers to self-certify through an app that they are symptom-free each morning. Statistics: Is there evidence that it’s working? Finally, employers will want to keep track of incremental sick days and View Details

Keywords: by John Macomber and Joseph Allen; Real Estate

April 2012 (Revised February 2013)
Case

H-E-B: Creating a Movement to Reduce Obesity in Texas

By: Jose B. Alvarez, Jason Riis and Walter J. Salmon

In January 2012, H-E-B Grocery Co., a private retail chain with stores located in Texas and Mexico, was introducing its Healthy at H-E-B program to its customers. The program, which started with the company's employees a few years earlier, was an effort to educate and... View Details

Keywords: Corporate Social Responsibility and Impact; Profit; Leading Change; Customer Focus and Relationships; Food and Beverage Industry; Retail Industry; Texas

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2021
Article

Fair Influence Maximization: A Welfare Optimization Approach

By: Aida Rahmattalabi, Shahin Jabbari, Himabindu Lakkaraju, Phebe Vayanos, Max Izenberg, Ryan Brown, Eric Rice and Milind Tambe

Several behavioral, social, and public health interventions, such as suicide/HIV prevention or community preparedness against natural disasters, leverage social network information to maximize outreach. Algorithmic influence maximization techniques have been proposed... View Details

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ULI Report Provides Wildfire, Energy, and Economic Resilience Strategies to Sonoma County

Sonoma County, Calif., can enhance its ability to withstand and recover from wildfires by re-envisioning its land use, energy, and housing policies through a cooperative... View Details

Career Coach

Judy Shen-Filerman

Judy (HBS '94) has a passion for helping students shape their career vision, improve their storytelling and be effective communicators in US corporate culture. Judy’s coaching firm specializes in developing professionals from non-US... View Details

Keywords: Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising; Publishing / Communications / Advertising

December 2010
Article

The Hidden Advantages of Quiet Bosses

By: A. M. Grant, F. Gino and D. A. Hoffman

The article discusses research that identified situations where introverts are more apt to be effective leaders than extroverts. Although it is generally accepted that extroverts make the best leaders, the authors found that introverts can be better in unpredictable,... View Details

Keywords: Interpersonal Communication; Leadership; Management Style; Groups and Teams; Personal Characteristics

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June 2010
Article

Leadership Competencies for Implementing Planned Organizational Change

By: Julie Battilana, Mattia Gilmartin, Anne-Claire Pache, Metin Sengul and Jeffrey A. Alexander

This paper bridges the leadership and organizational change literatures by exploring the relationship between managers' leadership competencies (namely, their effectiveness at person-oriented and task-oriented behaviors) and the likelihood that they will emphasize the... View Details

Keywords: Leadership; Competency and Skills; Organizational Change and Adaptation; Planning; Relationships; Business Processes; Projects; Theory; Change; Behavior; Health Industry; United Kingdom

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Research Summary

Overview

By: Ethan S. Bernstein

My research focuses on two interrelated organizational trends that have become salient in the 21st century: workplace transparency (who gets to observe whom) and workplace connectivity (who gets to communicate with whom). Open offices and factories have made what was... View Details

August 2020 (Revised May 2021)
Case

PayPal: The Next Chapter

By: Michael Porter, Mark Kramer and Annelena Lobb

Can a social purpose and stakeholder capitalism confer a powerful competitive advantage in the age of COVID-19? For PayPal, the answer is yes. After spinning off from eBay in a 2015 IPO, the company declared its purpose as "democratizing financial services" by ensuring... View Details

Keywords: Mission and Purpose; Finance; Business and Stakeholder Relations; Social Entrepreneurship; Competitive Advantage; Financial Services Industry

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October 2014
Case

Teckentrup: A Door to Managing Difference

By: Clayton Rose, Jerome Lenhardt and Daniela Beyersdorfer

For Kai Teckentrup, the owner and co-CEO of the German "Mittelstand" door manufacturer Teckentrup, balancing competitive pressures, demographic realities and values were at the heart of the diversity program that he had started and championed at the company. Beyond... View Details

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31 Oct 2014
Op-Ed

Ebola’s Call To Arms About Disaster Preparedness

and biosecurity community has been banging the drum about for years: the US has massively underinvested in public health. As in so many other areas of the nation's infrastructure, the elements of our health... View Details

Keywords: by Gautam Mukunda; Health

19 Sep 2024
Research & Ideas

Global Talent, Local Obstacles: Why Time Zones Matter in Remote Work

found that when work schedules clash, real-time communication drops, and some workers feel pressure to shift their work-related conversations to early or late periods of the day when they should be off the... View Details

Keywords: by Michael Blanding

31 Aug 2010
First Look

First Look: August 31

repetitive in nature. We introduce the concept of a restart effect—task and temporal disruptions that stimulate worker productivity—as a means of addressing challenges of repetitive work. For our empirical analyses, we use two and a half... View Details

Keywords: Sean Silverthorne

12 Apr 2022
Blog Post

The Many Languages of Medicine to Impact Care Delivery

alongside physicians and students alike who believed there was a dire need to leverage technology to address the social needs of the patients we cared for. Our mission for the DIH is to support innovation that addresses social determinants of View Details

25 Aug 2015
Blog Post

Why an MD/MBA from HBS and HMS?

everyone. These interests range from health care administration, biotech, medical device innovations, health care delivery start-ups and health care financing. The broader View Details

29 Sep 2003
Research & Ideas

Pride Goeth Before a Profit

reversed, he says. The next scene shows the plant's general manager. Maybe we can't save the plant, he declares, but we can make them feel really stupid for deciding to close it. That's exactly what plant workers did. With nothing to... View Details

Keywords: by Theodore Kinni

27 Nov 2012
Working Paper Summaries

No Margin, No Mission? A Field Experiment on Incentives for Pro-Social Tasks

Keywords: by Nava Ashraf, Oriana Bandiera & Kelsey Jack

23 Feb 2004
Research & Ideas

How Corporate Responsibility is Changing in Asia

that." Protecting Workers Peter Yu, an assistant professor of law at Michigan State University, argued that while it's true that labor is cheaper in other countries because workers are not protected,... View Details

Keywords: by Julia Hanna