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All HBS Web
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- News (1,742)
- Research (5,059)
- Events (40)
- Multimedia (76)
- Faculty Publications (3,604)
Show Results For
-
All HBS Web
(8,898)
- People (16)
- News (1,742)
- Research (5,059)
- Events (40)
- Multimedia (76)
- Faculty Publications (3,604)
- Web
Japan - Global
- 04 Jun 2024
- Research & Ideas
Navigating Consumer Data Privacy in an AI World
- September 2011
- Article
What Drives Sell-Side Analyst Compensation at High-Status Investment Banks?
The Magic That Makes Customer Experiences Stick
The field of customer experience (CX) design — which aims to ensure that customers have positive touch points with companies while buying and consuming their products and services — has grown quickly in recent years. Research has shown that memorable experiences,... View Details
- 2012
- Case
Beyondsoft Co., Ltd. (B)
- April 2006 (Revised October 2006)
- Case
Best Buy Co., Inc.: Customer-Centricity
- November 2002 (Revised June 2003)
- Case
Corning, Inc.: Technology Strategy in 2003
- December 2001 (Revised June 2002)
- Case
Compensation at Level 3 Communications
- Web
Minority Students - MBA
- 01 Mar 2024
- News
Game On
- 29 Jun 2011
- Working Paper Summaries
Better-reply Dynamics in Deferred Acceptance Games
- September 2013
- Article
Testimonials Do Not Convert Patients from Brand to Generic Medication
Objectives: To assess whether the addition of a peer testimonial to an informational mailing increases conversion rates from brand name prescription medications to lower-cost therapeutic equivalents, and whether the testimonial's efficacy increases when... View Details
- 12 Sep 2022
- Research & Ideas
When Experts Play It Too Safe: Innovation Lessons from a NASA Experiment
- Blog
Leading Successful Digital Transformation
- 22 May 2012
- First Look
First Look: May 22
- 03 Apr 2018
- First Look
New Research and Ideas, April 3, 2018
- Research Summary
The Game Has Changed
Many prior books on negotiation, including books co-authored by Max Bazerman, have addressed how to create and claim value in negotiation. These ideas have proliferated in business schools, where negotiation is often the most popular course. Class participants... View Details
- 15 Jun 2012
- Working Paper Summaries
Reaching for Yield in the Bond Market
- Web
Planning a Class Session - Christensen Center for Teaching & Learning
- 06 Jun 2016
- Research & Ideas