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Show Results For
-
All HBS Web
(5,991)
- People (9)
- News (1,023)
- Research (4,277)
- Events (16)
- Multimedia (8)
- Faculty Publications (3,155)
- 03 Mar 2009
- First Look
First Look: March 3, 2009
and complementary effects across channels to provide sales forecasting, promotion planning, and customer relationship management guidance to multichannel managers. We investigate three contingencies in a...
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Martha Lagace
- 02 Oct 2015
- News
The ‘F’ Word
definition means being comfortable with failing.” “Failure is not just the opposite of success,” says Shikhar Ghosh, a senior lecturer in the Entrepreneurial Management Unit who has founded or led eight tech startups over the past 20...
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Walt Disney Studios
- 05 Aug 2016
- News
Accelerating Change on Medicine’s Final Frontier
Photography by Susan Young “If you’re a brain geek, this is the best time in history to be alive,” says Jordan Amadio (MD/MBA 2010), founder and managing partner of NeuroLaunch, the world’s first neuroscience startup accelerator. “We’re...
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Robert S. Benchley
- 19 Aug 2015
- Research & Ideas
Codeacademy’s Delicate Work of Adding Monetization Without Crushing Mission
administration in the Entrepreneurial Management unit at Harvard Business School and a general partner at Flybridge Capital. He closely studies the startup environment and draws from his experience as a venture capitalist and former...
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- 18 Nov 2008
- First Look
First Look: November 18, 2008
the position of Brand Development Manager (BDM) to build the company's presence, sales, and relationships with its retail customers. After one year, the CEO, CFO and President must evaluate the impact of the...
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Martha Lagace
- December 2020 (Revised February 2021)
- Case
Kerry Group: Inspiring Food, Nourishing Life
By: Forest L. Reinhardt, José B. Alvarez, Damien McLoughlin, Tonia Labruyere and Tonia Junker
The Irish company Kerry Group, one of the leading global players in the taste and nutrition industry, wants to ensure its future growth in developing and developed markets. Founded in 1972 as a dairy cooperative, it had grown into a provider of taste and nutrition...
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Keywords:
Agribusiness;
Environmental Sustainability;
Food;
Nutrition;
Growth and Development Strategy;
Global Range;
Market Entry and Exit;
Customer Relationship Management;
Agriculture and Agribusiness Industry
Reinhardt, Forest L., José B. Alvarez, Damien McLoughlin, and Tonia Labruyere. "Kerry Group: Inspiring Food, Nourishing Life." Harvard Business School Case 721-019, December 2020. (Revised February 2021.)
- 18 Jul 2018
- Blog Post
Amira Rashad: An Ambidextrous Mind Meets Consumer Needs in the Middle East
ambidextrous mind," Amira says. "I'm equally comfortable with the details of ground-level execution as I am with the big picture, 30,000-foot, pie-in-the-sky vision." In 2010, her personal and professional lives took a dramatic turn when her husband was...
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- September 2009 (Revised April 2011)
- Supplement
Integrated Project Delivery at Autodesk, Inc. (C)
By: Amy C. Edmondson and Faaiza Rashid
Describes Autodesk's engagement in Integrated Project Delivery—a new model of risk management, inter-firm teamwork, and multi-objective (aesthetic, cost, and sustainability) optimization in building projects. In 2008, Autodesk, Inc. the world's largest design software...
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Keywords:
Risk Management;
Groups and Teams;
Goals and Objectives;
Collaborative Innovation and Invention;
Integration;
Construction Industry
Edmondson, Amy C., and Faaiza Rashid. "Integrated Project Delivery at Autodesk, Inc. (C)." Harvard Business School Supplement 610-018, September 2009. (Revised April 2011.)
- 23 May 2017
- First Look
First Look at New Ideas and Research: May 23, 2017
substantial variation exists across organizations with regard to management, suggesting frictions in the broader diffusion of management knowledge. We argue that peer networks may allow for the diffusion of productive View Details
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Carmen Nobel
- September 2023
- Case
Breaking Barriers: How Brex is Shaping the Future of Financial Services for Startups
By: Marco Di Maggio, James Barnett and Susie L. Ma
In 2020, Henrique Dubugras and Pedro Franceschi, co-founders and co-CEO’s of the fintech company Brex, needed to determine how to balance their vision with the desires of their investors. They intended to expand Brex’s offerings to include other products that served...
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Keywords:
Business and Stakeholder Relations;
Expansion;
Growth and Development Strategy;
Entrepreneurial Finance;
Financial Services Industry
Di Maggio, Marco, James Barnett, and Susie L. Ma. "Breaking Barriers: How Brex is Shaping the Future of Financial Services for Startups." Harvard Business School Case 224-030, September 2023.
- 04 Jun 2021
- News
Inside IKEA’s Digital Transformation
- June 2008
- Case
Rackspace Hosting in Late 2000
By: James L. Heskett and W. Earl Sasser
The leadership team of Rackspace, faced with accommodation of its service offering and dwindling financial reserves, decides to make customer focus the rallying cry of its new strategy. This short case was designed as the discussion igniter for a series of short video...
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Keywords:
Customer Focus and Relationships;
Finance;
Management Teams;
Service Operations;
Customer Ownership;
Strategy
Heskett, James L., and W. Earl Sasser. "Rackspace Hosting in Late 2000." Harvard Business School Case 808-166, June 2008.
- 10 Aug 2022
- News
Stop Offering Career Ladders. Start Offering Career Portfolios.
- 02 Mar 2021
- News
Implementing Inclusive Policies Across a Global Organization
- January 2023
- Teaching Note
Duolingo: Teaching Languages to the Masses
By: Youngme Moon
Teaching Note for HBS Case 323-016. At the time the case is written, Duolingo is the most popular language learning service in the world. The company has more than 40 million monthly active users, and the company’s total annual revenue has reached $250 million a year....
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- September 2020 (Revised July 2022)
- Exercise
Artea (B): Including Customer-Level Demographic Data
By: Eva Ascarza and Ayelet Israeli
This collection of exercises aims to teach students about 1)Targeting Policies; and 2)Algorithmic bias in marketing—implications, causes, and possible solutions. Part (A) focuses on A/B testing analysis and targeting. Parts (B),(C),(D) Introduce algorithmic bias. The...
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Keywords:
Targeting;
Algorithmic Bias;
Race;
Gender;
Marketing;
Diversity;
Customer Relationship Management;
Demographics;
Prejudice and Bias;
Retail Industry;
Apparel and Accessories Industry;
Technology Industry;
United States
Ascarza, Eva, and Ayelet Israeli. "Artea (B): Including Customer-Level Demographic Data." Harvard Business School Exercise 521-022, September 2020. (Revised July 2022.)
- January 1981 (Revised February 1982)
- Case
People's Republic of China: Development Strategies and Performance
By: James E. Austin
Keywords:
Development Economics;
Growth and Development Strategy;
Business and Government Relations;
China
Austin, James E. "People's Republic of China: Development Strategies and Performance." Harvard Business School Case 381-111, January 1981. (Revised February 1982.)
- 22 Feb 2022
- News