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Show Results For
- All HBS Web
(9,660)
- People (41)
- News (3,167)
- Research (4,038)
- Events (39)
- Multimedia (153)
- Faculty Publications (2,810)
- January 2018 (Revised May 2018)
- Case
AT&T Managing Technological Change and the Future of Telephone Operators in the 20th Century
By: Daniel P. Gross and William R. Kerr
By the 1930s, AT&T dominated the American phone industry, serving 10 million telephones and employing over 100,000 switchboard operators. But beginning in the mid-1910s, the company began changing from manually operated switchboards to mechanical switching systems that... View Details
Keywords: AT＆T; Bell Telephone; Phone Lines; Phone Operators; Mechanical Switching; Layoffs; Technological Change; Transition; History; Innovation and Invention; Technological Innovation; Information Technology; Disruption; Change Management; Communications Industry; Communications Industry; United States
Gross, Daniel P., and William R. Kerr. "AT&T: Managing Technological Change and the Future of Telephone Operators in the 20th Century." Harvard Business School Case 718-486, January 2018. (Revised May 2018.)
- 01 Sep 2018
- News
A Growing Array of Engagement Opportunities
Astrong, vibrant, and active alumni community is crucial to the School's ongoing success and relevance. One of the goals of The Harvard Business School Campaign was to broaden and deepen the ways in which alumni engage with each other and... View Details
- 17 Dec 2017
- News
How Music Forged a Fighter for Free Expression
said, absolutely, you know, let's get into this. You know, how much is the grinding mill? And they said it's $150. And I said, well, number one, we're obviously going to do that, but number two, I want to take your story back to where I'm from, where this idea of View Details
- 09 Nov 2022
- News
Public Good
head” were with Chapman—her Uncle Billy also struggled with homelessness—she found it difficult to turn down the opportunity to lead United Way Miami: “I thought this could be a way to have a greater impact. The homeless community is a... View Details
- 03 Sep 2024
- Research & Ideas
Is It Even Possible to Dam the Flow of Misleading Content Online?
As a polarizing US presidential election nears, moderating controversial content on social media poses a pressing problem for tech giants. But no matter how many employees they hire, lines of code they write, or new content policies they implement, major platforms face... View Details
- Profile
Chao Zeng
communications skills. Finally, HBS is a platform for being more global, not only through classes, but in after-class activities like the Asia Business Conference or going to Brazil in FIELD to do a consulting project. By doing business... View Details
- December 2019
- Article
It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions
By: Michael Yeomans, Alison Wood Brooks, Karen Huang, Julia A. Minson and Francesca Gino
In a recent article published in Journal of Personality and Social Psychology (JPSP; Huang, Yeomans, Brooks, Minson, & Gino, 2017), we reported the results of 2 experiments involving “getting acquainted” conversations among strangers and an observational field... View Details
Yeomans, Michael, Alison Wood Brooks, Karen Huang, Julia A. Minson, and Francesca Gino. "It Helps to Ask: The Cumulative Benefits of Asking Follow-up Questions." Journal of Personality and Social Psychology 117, no. 6 (December 2019): 1139–1144.
- March 2011
- Background Note
Pitching Business Opportunities
By: Lynda M. Applegate, William R. Kerr and Alexis Brownell
This note can be used to develop a business plan pitch for a new venture. View Details
Keywords: Business Plan; Business Startups; Spoken Communication; Competency and Skills; Entrepreneurship
Applegate, Lynda M., William R. Kerr, and Alexis Brownell. "Pitching Business Opportunities." Harvard Business School Background Note 811-086, March 2011.
- Article
The Origins of Ethnolinguistic Diversity
By: Stelios Michalopoulos
This study explores the determinants of ethnolinguistic diversity within as well as across countries, shedding light on its geographic origins. The empirical analysis conducted across countries, virtual countries, and pairs of contiguous regions establishes that... View Details
Michalopoulos, Stelios. "The Origins of Ethnolinguistic Diversity." American Economic Review 102, no. 4 (June 2012): 1508–1539.
- 2001
- Other Unpublished Work
Clusters of Innovation Initiative: San Diego
The study contains a conceptual framework for assessing the competitiveness of regional economies, an analysis of the San Diego region overall, as well as detailed assessments of two representative clusters—biotechnology/pharmaceuticals and communications. The report... View Details
Keywords: Clusters; Economics; Industry Clusters; Economy; Growth and Development; Communications Industry; Communications Industry; Communications Industry; San Diego
Porter, Michael E. "Clusters of Innovation Initiative: San Diego." Council on Competitiveness, Washington, DC, May 2001. (Report.)
- 22 Jun 2023
- News
Book Smart
David Risher (MBA 1991) was on a family trip to Ecuador in the spring of 2009, volunteering and touring a local orphanage in Guayaquil, when he noticed a padlock on a nearby building. It turned out it was the local library—and no one was particularly keen on using it.... View Details
- 24 Apr 2014
- News
Investing in a community's housing and cultural life
Randy Hawthorne (MBA 1973), a retired real estate executive, talks about the community benefits of investing in housing and the arts. (Published April 2014) View Details
- March 27, 2018
- Other Article
Why CEOs Are Taking a Stand
By: Aaron K. Chatterji and Michael W. Toffel
In this podcast, we discuss the emerging phenomenon of CEO activism. We explain how political polarization in the U.S. and employee expectations around company values are pushing corporate leaders to enter into controversial political and social debates. We also hear... View Details
Chatterji, Aaron K., and Michael W. Toffel. "Why CEOs Are Taking a Stand." HBR IdeaCast (March 27, 2018). (Podcast.)
- 2005
- Book
The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World
By: Robert D. Austin and Stephen P. Bradley
Austin, Robert D. and Stephen P. Bradley, eds. The Broadband Explosion: Leading Thinkers on the Promise of a Truly Interactive World. Boston: Harvard Business School Press, 2005.
- 15 Feb 2018
- News
Tjada D’Oyen McKenna: Making A Difference
- 08 Mar 2017
- News
Helping vets become resident landlords
Reed Benet (MBA 1991) is founder and CEO of HeroHomes.com, an online organization that helps military veterans secure no-money-down VA loans to purchase and live in small multifamily homes for housing themselves and income purposes. In this interview, he explains... View Details
- 12 Mar 2015
- News
Recognizing women as the new entrepreneurs
Edith Dorsen (MBA 1984, MPA 1985), managing director and cofounder of the Women’s Venture Capital Fund, provides funding to early stage capital-efficient companies with gender diversity. (Published March 2015) View Details
- 18 May 2015
- News
Changing the conversation on US infrastructure challenges
with the HBS US Competitiveness Project, Kanter convened a national summit at HBS that drew leaders from government, business, labor, technology, and community coalitions. Together, they worked on overcoming barriers that have prevented... View Details
- 01 Sep 2016
- News
In My Humble Opinion: The Business of Burning Man
Jennifer Raiser (MBA 1990) (photo by Sidney Erthal) Jennifer Raiser (MBA 1990) (photo by Sidney Erthal) A self-described “experiment in community and art,” Burning Man takes place each year in Nevada’s Black Rock Desert during the week... View Details
Keywords: Julia Hanna
- 08 Feb 2022
- Cold Call Podcast