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Show Results For
- All HBS Web
(7,136)
- People (10)
- News (1,966)
- Research (4,188)
- Events (26)
- Multimedia (7)
- Faculty Publications (2,865)
- 23 Oct 2019
- News
Exploring Big Issues at the Intersection of Business and Society
Professor Robert Huckman kicks off the daylong Viewpoints program for first-year MBA students. Professor Robert Huckman kicks off the daylong Viewpoints program for first-year MBA students. In their first year at HBS, MBA students take a dozen required courses vital to... View Details
Keywords: Educational Innovation
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, View Details
- December 2020 (Revised March 2021)
- Case
eXp Realty and the Virbela Platform
By: Prithwiraj Choudhury, Jan Bena, David Rowat and Emma Salomon
As he considered his plans for the future, Glenn Sanford, CEO of eXp World Holdings, Inc., faced an exciting conundrum. He had built the first all-remote real estate brokerage firm, eXp Realty, which had been growing exponentially and was thriving, even amidst the... View Details
Keywords: Real Estate; All Remote; Virtual Platform; Internet and the Web; Strategy; Decision Making; Resource Allocation; Digital Platforms; Real Estate Industry; Technology Industry
Choudhury, Prithwiraj, Jan Bena, David Rowat, and Emma Salomon. "eXp Realty and the Virbela Platform." Harvard Business School Case 621-068, December 2020. (Revised March 2021.)
- 17 Feb 2022
- News
A Big Bet
Finance, and Gerald Chertavian (MBA 1992), founder and CEO of Year Up. The initiative tackles training for the nearly two-thirds of American workers who lack a four-year college degree. Palandjian’s Social Finance is designing the initiative and View Details
- 05 Aug 2015
- What Do You Think?
What Happened to the ‘Innovation, Disruption, Technology’ Dividend?
produced innovations in information and other technologies. Some questioned the data. Others counseled patience. David Caulfield sees productivity improvement, but not necessarily among workers. In questioning the way we measure... View Details
- 01 Sep 2008
- News
MBA Material
Some of the 78 participants in the HBS Summer Venture in Management Program (SVMP) keep the conversation going during a break in activities. This past summer, the one-week program marked its 25th year of introducing promising college... View Details
- February 2005 (Revised May 2005)
- Case
Nordstrom: The Turnaround
By: Rajiv Lal and Arar Han
After a period of turbulence, the fourth generation of Nordstroms are in control of the $7.1 billion apparel retailer. They have instituted a number of changes in buying and IT that have turned the business around. What can they do to ensure future growth? View Details
Keywords: Transformation; Crisis Management; Growth Management; Organizational Structure; Information Technology; Apparel and Accessories Industry; Retail Industry
Lal, Rajiv, and Arar Han. "Nordstrom: The Turnaround." Harvard Business School Case 505-051, February 2005. (Revised May 2005.)
- 01 Mar 2004
- News
Drug Imports a Hot Topic at Alumni Health-Care Conference
response to escalating health-care costs, and HBS professor Debora L. Spar on the market realities of adoption and in vitro fertilization (see “The Business of Babies”). For more information about the HBS Health Industry Alumni... View Details
- 01 Jun 2007
- News
Mission Possible
services organization cofounded by Tierney and Jeff Bradach, then a member of the HBS faculty and now Bridgespan’s managing partner. The organization works to boost the performance of nonprofits and foundations, thereby improving their... View Details
- 01 Jun 2022
- News
3-Minute Briefing: Earl “Butch” Graves Jr. (MBA 1988)
making public information more public. A big part of my job is to hold corporate America accountable to ensure DEI is more than a sideshow or a check-the-box commitment. Our goal is to help and assist, not to embarrass. I’m looking for a... View Details
Keywords: Julia Hanna
- 01 Sep 2024
- News
Fueling Innovation
By giving to the HBS Fund, alumni and friends support the School’s core priorities and help catalyze the launch of new programs and initiatives and sustain their growth. Featured here are a few key examples of innovations at HBS that would not have been possible... View Details
- 08 May 2015
- News
An alternative view of the role of the corporation in society
world’s largest corporations has created an opportunity for managers to consider the interests of a broader set of stakeholders. The role of the corporation in society can be a function of the larger economic, social, and political... View Details
- 01 Dec 2006
- News
Entrepreneur in Residence
Todd Krasnow (MBA ’83) has been named HBS entrepreneur in residence for 2006–07. A member of Staples’ original management team, Krasnow left the company in 1998 to cofound ZOOTS, an innovative dry-cleaning business where he now serves as... View Details
- 01 Mar 2015
- News
What Is Harvard’s Impact in the World?
It’s safe to assume that Harvard University alumni collectively have a significant impact in the world, but just how significant is hard to know. That is why Harvard Business School is leading a University-wide effort to quantify the global economic and social impact... View Details
- January 2020
- Case
Lunchclub: Algorithmic Networking
By: Scott Duke Kominers and George Gonzalez
Algorithmic networking startup Lunchclub coordinates in-person meetings between professionals who would have been unlikely to meet. The company faces marketplace design, growth, and monetization challenges: The executive team has to refine Lunchclub's marketplace... View Details
Keywords: Monetization Strategy; Networking; Business Startups; Marketplace Matching; Market Design; Growth and Development Strategy; Information Industry
Kominers, Scott Duke, and George Gonzalez. "Lunchclub: Algorithmic Networking." Harvard Business School Case 820-051, January 2020.
- June 2018
- Teaching Note
The Transformation of Microsoft
By: C. Fritz Foley and F. Katelynn Boland
Teaching Note for HBS No. 218-048. In early 2015, Amy Hood, CFO of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower... View Details
- February 2013
- Article
Digitization, Innovation, and Copyright: What Is the Agenda?
By: Shane Greenstein, Josh Lerner and Scott Stern
This essay discusses the need for research on the consequences of digitization, as well as the impact of alternative policies governing the creation and use of digital information. This agenda focuses on the development of research to investigate the economics of... View Details
Keywords: Information Technology; Research; Copyright; Information Management; Innovation and Invention
Greenstein, Shane, Josh Lerner, and Scott Stern. "Digitization, Innovation, and Copyright: What Is the Agenda?" Strategic Organization 11, no. 1 (February 2013): 110–121.
- 17 Sep 2020
- News
HBS Goes Back To School
interactions with each other are at the heart of this education.” Among the changes that Shad General Manager Sue LaRose has seen during re-opening is the appointment system for the facility and the tennis courts. “Members make a... View Details
- 15 Jun 2021
- News
Diversifying HBS's Case Collection
better understand the challenges various groups face and appreciate what each person brings to the table. “A core general management skill today and tomorrow is the ability to make the most out of human differences,” Rivkin notes.... View Details
Keywords: Jennifer Gillespie
- 01 Sep 2014
- News
Making a Statement
says. The cofounder and managing partner of Enhanced Equity Funds, Paul speaks from experience. His 30-year career has been devoted almost entirely to health care. As an example of how innovation enhances care, Paul cites an oncology... View Details