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Show Results For
-
All HBS Web
(1,353)
- People (4)
- News (416)
- Research (579)
- Events (9)
- Multimedia (20)
- Faculty Publications (390)
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- 05 Jun 2023
- What Do You Think?
Is the Anxious Achiever a Post-Pandemic Relic?
Whillans, Time Smart: How to Reclaim Your Time & Live A Happier Life (Harvard Business Review Press, 2020) Your feedback to last month’s column How Should Artificial Intelligence Be Regulated—If At All? We have our answer to the...
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by James Heskett
- 30 May 2023
- Research & Ideas
Can AI Predict Whether Shoppers Would Pick Crest or Colgate?
Companies have long poured time and money into surveying customers. Now, with new research showing artificial intelligence provides plenty of rich data about shopper preferences, could customer surveys become obsolete? Companies turn to...
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by Kristen Senz
- Teaching Interest
Overview
Paul is primarily interested in teaching data science to management students through the case method. This includes technical topics (programming and statistics) as well as higher-level management issues (digital transformation, data governance, etc.) As a research...
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Keywords:
A/B Testing;
AI;
AI Algorithms;
AI Creativity;
Algorithm;
Algorithm Bias;
Algorithmic Bias;
Algorithmic Fairness;
Algorithms;
Analytics;
Application Program Interface;
Artificial Intelligence;
Causality;
Causal Inference;
Computing;
Computers;
Data Analysis;
Data Analytics;
Data Architecture;
Data As A Service;
Data Centers;
Data Governance;
Data Labeling;
Data Management;
Data Manipulation;
Data Mining;
Data Ownership;
Data Privacy;
Data Protection;
Data Science;
Data Science And Analytics Management;
Data Scientists;
Data Security;
Data Sharing;
Data Strategy;
Data Visualization;
Database;
Data-driven Decision-making;
Data-driven Management;
Data-driven Operations;
Datathon;
Economics Of AI;
Economics Of Innovation;
Economics Of Information System;
Economics Of Science;
Forecast;
Forecast Accuracy;
Forecasting;
Forecasting And Prediction;
Information Technology;
Machine Learning;
Machine Learning Models;
Prediction;
Prediction Error;
Predictive Analytics;
Predictive Models;
Analysis;
AI and Machine Learning;
Analytics and Data Science;
Applications and Software;
Digital Transformation;
Information Management;
Digital Strategy;
Technology Adoption
- January 2020
- Case
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli, Carla Larangeira and Mariana Cal
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had...
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Keywords:
Data Analytics;
Customer Lifetime Value;
Financial Institutions;
Mobile and Wireless Technology;
Growth and Development Strategy;
Customers;
Technology Adoption;
Communication Strategy;
Banking Industry;
Mexico;
Latin America
Israeli, Ayelet, Carla Larangeira, and Mariana Cal. "Banorte Móvil: Data-Driven Mobile Growth." Harvard Business School Case 520-068, January 2020.
- 29 Jan 2024
- Research & Ideas
Do Disasters Rally Support for Climate Action? It's Complicated.
Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical...
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by Rachel Layne
- 27 Feb 2019
- Research & Ideas
The Hidden Cost of a Product Recall
of future innovations. Develop competitor recall intelligence tools. Companies that develop the capabilities and tools to react quickly to other companies’ recalls stand to gain more when market opportunities present themselves. While...
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- 21 Sep 2020
- Research & Ideas
Are You Sabotaging Your Own Company?
During World War II, the predecessor to the US Central Intelligence Agency produced a secret field manual detailing how “citizen-saboteurs” could disrupt the operations of enemy organizations. In addition to inflicting physical damage,...
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by Dina Gerdeman
- 30 Oct 2017
- Research & Ideas
Asking Questions Can Get You a Better Job or a Second Date
intelligent as well.” The research, published in the paper It Doesn’t Hurt to Ask: Question-Asking Increases Liking, examined data from online chats and face-to-face speed dating conversations. In addition to Brooks, the coauthors were...
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by Rachel Layne
- 08 Mar 2019
- Research & Ideas
Seven Negotiation Lessons from Amazon's HQ Disaster in Queens
Washington and Manhattan. On-the-ground presence would have provided invaluable local intelligence on fast-changing currents of opinion. Beyond broad polling that indicated 70 percent support for the new headquarters, it is not clear...
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- 13 Jul 2020
- Research & Ideas
Merck CEO Ken Frazier Discusses a COVID Cure, Racism, and Why Leaders Need to Walk the Talk
thought the kids would praise me, but the kids did anything but praise me. My son said to me, "Dad, you're really good in sort of rational, intelligent discourse, but tell me, what does your acquired pragmatism do for African Americans?"...
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- 10 Nov 2015
- Op-Ed
Authentic Leadership Rediscovered
athletics or music, becoming an authentic leader requires years of practice in challenging situations. Authentic leaders match their behavior to their context, an essential part of emotional intelligence (EQ). They do not burst out with...
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by Bill George
- 24 Apr 2023
- HBS Case
What Does It Take to Build as Much Buzz as Booze? Inside the Epic Challenge of Cannabis-Infused Drinks
impact can be limited by whether or not consumers can actually access the product. “You’re creating a lot of awareness with these ad campaigns,” says Israeli, who cofounded the Customer Intelligence Lab at the Digital, Data, and Design...
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- 22 Oct 2021
- Research & Ideas
Want Hybrid Work to Succeed? Trust, Don’t Track, Employees
Many employees are seeking a permanent change to their schedules and companies are adapting. A recent McKinsey survey found that 90 percent of companies are willing to accommodate them with plans for hybrid workplaces. "You have to trust that they are View Details
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by Michael Blanding
- April 2022
- Teaching Note
Banorte Móvil: Data-Driven Mobile Growth
By: Ayelet Israeli and Carla Larangeira
In mid-2019, Carlos Hank was deliberating over the results for Banorte Móvil—the mobile application for Banorte, Mexico’s most profitable and second-largest financial institution. Hank, who had been appointed as Banorte´s Chairman of the Board in January 2015, had...
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- 19 Jan 2015
- Research & Ideas
Is Wikipedia More Biased Than Encyclopædia Britannica?
point of view (NPOV). Who Is More Objective? But is objectivity better achieved by considering one viewpoint or thousands? Along with cowriter Shane Greenstein of Northwestern's Kellogg School of Management, Zhu asks that question in a new paper, Do Experts or...
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- 18 Jan 2022
- Research & Ideas
How Eliminating Non-Competes Could Reshape Tech
Second, advanced software algorithms and data-based artificial intelligence algorithms account for increasing amounts of trade secrets in technology. These technologies rely on massive stores of distributed computing and data built up...
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- 21 Jun 2022
- HBS Case
Free Isn’t Always Better: How Slack Holds Its Own Against Microsoft Teams
launched Slack in 2014 as a work-team communications tool he hoped would be an “email killer,” as he put it. Slack made it easy for new customers to use, with a three-click signup and a bot driven by artificial intelligence that guided...
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- July 2019 (Revised May 2021)
- Case
Acelerex
By: John R. Wells and Benjamin Weinstock
In early 2019, Randell Johnson, Founder and Chief Executive of Acelerex, was reflecting on the company’s first year of rapid growth and the challenges of scaling the business that lay ahead. Acelerex was riding the waves of change taking place in electrical power grids...
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Keywords:
Energy;
Energy Sources;
Growth Management;
Expansion;
Global Strategy;
Cash Flow;
Energy Industry;
Web Services Industry;
Consulting Industry
Wells, John R., and Benjamin Weinstock. "Acelerex." Harvard Business School Case 720-360, July 2019. (Revised May 2021.)
- 09 Apr 2024
- Research & Ideas
When Climate Goals, Housing Policy, and Corporate R&D Collide, Social Good Can Emerge
For almost four years, Omar Asensio and his colleagues have been studying the impact of federal energy programs on low-income neighborhoods. The intersection of technology—artificial intelligence, in particular—and public policy has long been an area of focus for...
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by Glen Justice
- 08 Mar 2022
- Research & Ideas
Representation Matters: Building Case Studies That Empower Women Leaders
themselves more highly on career-related characteristics like intelligence and competence. More strongly associate leadership with women. Increasing the number of women case protagonists that students encounter is an evidence-based...
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by Colleen Ammerman and Boris Groysberg